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  1. Davenport, T.; Prusak. L.: Learn how valuable knowledge is acquired, created, bought and bartered (1998) 0.03
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    Date
    22. 5.1999 19:51:13
    Type
    a
  2. Currie, W.L.: Organizational structure and the use of information technology : preliminary findings of a survey in the private and public sector (1996) 0.03
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    Abstract
    Examines several contextual factors relating to IT and organizational structure in private and public organizations. They include organization size; finance and accounting for IT; and management roles and responsibilities. A Questionnaire survey was sent to a random sample of public and private sector organizations ranging from local authorities, NHS trusts, banks, building societies and manufacturing firms. preliminary findings suggests that organizational restructuring is often implemented through ad hoc managerial strategies triggered by financial imparatives. Whilst IT plays a part in the restructuring process, complex environmental and internal influences on organization structure and IT make over generalizations highly problematic. This is irrespective of the sector in which the organization operates
    Date
    22. 7.1996 19:46:16
    Type
    a
  3. DeRoure, D.: ¬An open framework for collaborative distributed information management (1998) 0.03
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    Abstract
    The MEMOIR project supports researchers working with a vast quantity of distributed information, by assisting them in finding both relevant documents and researchers with related interests. It is an open architecture based on the existing Web infrastructure. Key to the architecture is the use of proxies: to support message routing for dynamic reconfiguration and extension of the system, to collect information about the trail of documents that a user visits, and to insert links on the fly. Presents the MEMOIR framework and its rationale, and discusses early experiences with the system
    Date
    1. 8.1996 22:08:06
    Footnote
    Contribution to a special issue devoted to the Proceedings of the 7th International World Wide Web Conference, held 14-18 April 1998, Brisbane, Australia
    Type
    a
  4. Tsuchiya, T.; Tsuchiya, S.: Interorganizational knowledge creation and policy exercise (1996) 0.03
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    Abstract
    Interorganizational knowledge creation has become a crucial factor for successful management of corporations in the environment surrounding them today. Collaboration with other organizations is indispensable for a corporation to resolve complex and Jong range issues such as customer satisfaction and sustainable development. One of the most fundamental obstacles in creating knowledge among organizations is partial or incomplete communication due to incommensurable point of view. Policy exercises can improve commensurability and facilitate inter-organizational knowledge creation by providing a shared model of the system under investigation. This paper will discuss it taking Intelligent Transportation System (TTS) Deployment Exercises as an example.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  5. Hatakama, H.; Terano, T.: ¬A multi-agent model of organizational intellectual activities for knowledge management (1996) 0.03
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    Abstract
    In this paper, authors propose a computational model of cooperative intellectual activities in an organization using the concepts of distributed artificial intelligence. In this model, we assume incomplete communication of knowledge among agents, and examine methods for pragmatic cooperative decision making and learning. We have implemented two typical variations of the model, the Specialists-Model and the Generalists-Model. Using the two variations, we carry out the simulation of dynamic activities of decision making and learning. Then, based an the model and these simulations, we systematically examine methods of knowledge management for effective augmentation of organizational intelligence.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  6. Chen, R.: ¬The eighth stage of information management : information resources management (IRM) vs. knowledge management (KM), and the Chief Information Officer (CIO) vs. the Chief Knowledge Officer (CKO) (1998) 0.03
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    Abstract
    IRM is a major management reform that deals with information as an organizational resource that is planned, managed and controlled in ways similar to other resources, such as human resources. Describes the characteristics of IRM and its relationship with Knowledge Management (KM). Describes also the characteristics of IRM and KM and their influence on its executives: the Chief Knowledge Officers; and compares them with the old ones: IRM and Chief Information Officers
    Date
    30. 1.1999 18:28:22
    Type
    a
  7. Business information in the Intranet age (1996) 0.02
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    Date
    22. 2.1997 19:42:34
  8. Ballay, J.-F.; Poitou, J.-P.: Diademe : a collective knowledge management system (CKMS) (1996) 0.02
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    Abstract
    The rationale and the general outline of a system for the management of collective knowledge (CKMS) has been presented by Poitou at ISMICK 95. The features of a CKMS are quite closely implemented in DIADEME, a computer assisted system for the capitalization and the management of research engineers' knowledge, which has been designed, developed and is currently being implemented at Electricité de France (EDF) by Ballay. During Spring 1995, Poitou has conducted at EDF a survey of the engineers' knowledge management behavior, of their attitudes toward a prospective CKMS. During Spring 1996, Poitou conducted a survey among the same engineers about their users' reactions to the implementation of DIADEME. The present paper briefly sums up the main features of a CKMS, (Section 1) describes the aims and the general architecture of DIADEME (Section 4), and gives some insight into the results of the 1995 users' expectation survey (Section 3) and of the 1996 users' satisfaction survey (Section 5).
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  9. Tolis, C.: Business modelling for understanding and change : a conceptual framework of model work (1996) 0.02
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    Abstract
    In companies, people often work together in order to understand and change the business. Some of this is explicitly considered development work, with a focus an working for tomorrow. A common element of much development work - whether implicit or explicit - is the use of various types of models. In model work, there are a number of differences that affect the process and outcome of co-operative development work. Drawing an theories of signs, learning, and knowledge, this paper develops a conceptual framework of model work. The framework examines differences and alternatives within three areas: models, activities, and basic assumptions. Recognition and exploration of a larger part of the framework are suggested as important means to utilising the differences to facilitate understanding and change within the company.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  10. Fensel, D.: Ontologies : a silver bullet for knowledge management and electronic commerce (2004) 0.02
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    Classification
    004.67/8 22
    DDC
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  11. Tillema, H.: Development of potential : realizing development centres in organizations (1996) 0.02
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    Abstract
    Are organizations interested in realizing the potential of their personnel? How far have they progressed in utilizing performance assessment instruments for developmental purposes? There is a growing need for redirecting organizations toward greater knowledge productivity, and using personnel's competencies in a knowledge productive way. Development centers haue the potential of analyzing and diagnosing relevant competencies of personnel while at the same time providing a match wich further development. It was studied, within a representative set of large Dutch organizations, already familiar with the concept of assessment centers, to what degree management conceptions and actual implementation conditions are present for the introduction of development centers. The advantages of development centers as a knowledgeproductive tool for assessment in organizations are elaborated.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  12. Vossen, G.A.: Strategic knowledge acquisition (1996) 0.02
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    Abstract
    In the competitive equation for the future Economies become knowledge-based. Therefore in Knowledge Intensive Firms (KIFs) the strategie management of knowledge becomes increasingly important. Im this paper three important conditions for efficient and affective knowledge acquisition are identified: Coordination, Communication and long term Contract. Research by the author showed that co-ordination is a relative important condition for Small and Medium sized industrial KIFs. For larger national and multinational industrial KIFs communication and Jong term contracts are relative important conditions. Because of the lack of time for co-ordination and communication a small and medium sized KIF should welcome am extemal knowledge broker as intermediary. Because knowledge is more than R&D a larger industrial KIF should adapt am approach to strategic knowledge management with am intemal knowledge broker, who is responsible for co-ordination, communication and establishing long term contracts. Furthermore, a Strategic Knowledge Network is an option im KIFs and between KIFs and partners for effective and efficient co-ordination, communication and Jong term cont(r)acts.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  13. Boekhoff, T.: Knowledge management in public sector organizations : "A practical method of implementing knowledge management" (1996) 0.02
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    Abstract
    Peter Drucker (1993) claims that Western profit and non-profit organizations are not becoming more labour-intensive, material-intensive or capital-intensive, but more knowledge-intensive. The government of the Netherlands not only shares this vision but actively propagates it. Knowledge on the Move (1995), the memorandum drafted by the Ministry of Economic Affairs, Ministry of Agriculture, Nature Conservation and Fisheries and Ministry of Education, Cultural Affairs and Science, places the national interest inherent in knowledge (for organizations) explicitly on the agenda. Conscious knowledge management is crucial to the future of the Netherlands. If the Netherlands wishes to be regarded as a knowledge-intensive country then the supply of and demand for knowledge must be encouraged.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  14. Essers, J.; Schreinemakers, J.: ¬The conceptions of knowledge and information in knowledge management (1996) 0.02
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    Abstract
    The emergence of Knowledge Management (KM) over the last decade has triggered the question how or even whether this new management discipline can be distinguished from the established field of Information Management (IM). In this paper we critically examine this demarcation issue from two angles. First we will investigate to what extent the difference between IM and KM can be anchored an a conceptual distinction between their respective objects: information and knowledge. After having shown that this widely adopted strategy promises little success, we will shift our attention to an examination of the fundamental objectives or guiding principles behind both disciplines. Seen from this angle we argue that KM in order to foster organizational learning, innovation and strategy flexibility, should adopt a postmodern epistemological perspective that is geared to the management of incommensurability and difference within and between organizations.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  15. Engers, T.M. van; Steenhuis, M.: Knowledge management in the Dutch tax and customs administration : quantifying knowledge in an operational context (1996) 0.02
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    Abstract
    Knowledge, being the Dutch Tax and Customs Administration's (DTCA) most important asset, caught the attention of DTCA's top management and has been studied by a working group an knowledge management since 1993. This paper is the result of one of several studies initiated by this working group and is based upon the assumption that the retum an the production factor `knowledge' can be raised through knowledge management. The starting point of this study is that a manager in a decision making situation can be supported by means of a quantitative model, with which the consequences of decisions can be simulated. Therefore, the problem was posed whether it would be possible to quantify and to model (the use of) knowledge, in such a way that the consequences of decisions with respect to knowledge can be simulated. The study aimed at developing a quantitative model for managing knowledge and proved that with certain limits a quantative knowledge model can be made.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  16. Weggeman, M.: Knowledge management : the modus operandi for a learning organization (1996) 0.02
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    Abstract
    It has been suggested that the labour production factor is being replaced by the knowledge production factor in the West and in Japan. Knowledge is a person's capacity to carry out a particular task well. Knowledge capacity is thought to be composed of information, experiences, skills and attitude. The product of that capacity can be a combination of deterministic, stochastic or heuristic assertions, causal associations, intuition, predictions and decisions which are relevant to the task at hand. Leaming is considered to be the production process by which knowledge is generated. Corresponding managementproblems arise because the competitive resource knowledge is not owned by the corporation for it is captured in the heads of autonomous professionals and therefore hardly controllable in the way traditional production factors such as raw materials, capital and labour are controlled. Knowledge management - i.e. increasing the yield of learning processes in the knowledge value chain - is thus important in organizations in which the collection of knowledge workers has a dominant position. Such organizations are referred to as knowledge-intensive organizations. Some tools intended to improve the mastering of the intangible asset knowledge in those organizations, are presented.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  17. Wijnhoven. F.; Wognum, P.M.; Weg, R.L.W. van de: Knowledge ontology development (1996) 0.02
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    Abstract
    Knowledge-containing documents and data about knowledge have been handled in stable environments by bureaucratic systems using very stable knowledge ontologies. These systems, though not always very effective in such environments, will become highly ineffective in environments where knowledge has to be updated and replaced frequently. Moreover, organizations in such dynamic environments also use knowledge from extemal resources extensively. This makes the development of a stable ontology for knowledge storage and retrieval particularly complicated. This paper describes eight context classes of knowledge ontology development and explores elements of a method for ontology development. These classes are based an the differences in contexts defined along three dimensions: knowledge dynamics, complexity and social dispersion. Ontology development matches these contexts and ontology needs defined by (logical and social) structure and ontology maturity. The classification framework and methodology are applied to two cases. The first case illustrates a descriptive use of our framework to characterize ontology development in an academic environment. The second case illustrates a normative use of our framework. The method proposed seemed to be empirically valid and rich and be useful for detecting options for ontology improvement.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  18. Tsuchiya, S.: New challenges to Japanese corporations in organizational knowledge creation (1996) 0.02
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    Abstract
    We are in the midst of a new business revolution driven by information technology. The centerpiece of this business revolution is a new kind of product which delivers instant customer gratification in a cost-effective way. The ability to make such products will determine the successful corporations of the next century. The new business revolution demands drastic changes in organizational knowledge creation, among corporations as well as in a corporation. The key attributes of Japan's success in creation of organizational knowledge are: (1) participative management, (2) "Kaizen," and (3) "Keiretsu." In today's world of fast-moving markets and fierce competition, however, the Japan model betrays its weakness: too much time required for organizational decision making, difficulty to make revolutionary change, and obscurity of responsibility. To solve the problems, Japanese companies are decentralizing the organizations and forming virtual corporations. The changes from consensus management to responsibility management and from "keiretsu" groups to virtual corporations pose three fundamental challenges to Japanese corporations in organizational knowledge creation: (1) co-existence of firm central direction and maximum individual autonomy; (2) construction of sophisticated information networks; and (3) intercultural communication. Corporations, MITI, and universities in Japan are making concerted efforts to deal wich the winds of change that are sweeping through industry and the economy.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a
  19. Information and management : utilization of technology - structural and cultural impact (1998) 0.02
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    Date
    7. 7.1999 12:22:42
  20. Lissack, M.R.: Chaos and complexity : what does that have to do with knowledge management? (1996) 0.02
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    Abstract
    As interest in the study of complex systems has grown, a new vocabulary is emerging to describe discoveries about wide-ranging and fundamental phenomena. Complexity theory research has allowed for new insights into many phenomena and for the development of a new language. 'his paper argues that a shared language based an the vocabulary of complexity can have an important role in a management context. The use of complexity theory metaphors can change the way managers think about the problems they face. Instead of competing in a game or a war, they are trying to find their way an an ever changing, ever turbulent landscape. Such a conception of their organizations' basic task can, in cum, change the day-to-day decisions made by management. If part of the problem of knowledge management is the need to identify value added knowledge, language and metaphor play a key role - for they are the very tools of the identification [what is knowledge] and ascription [what makes it value-added] process. Complexity theory metaphors, it is argued, are not panaceas. There are limits to the types of organizations where the notion of a "fitness landscape" and "degree of coupling" can make a positive contribution to managements understanding of the world. The author argues that one potential distinction - between worlds where complexity metaphors can contribute and those where they cannot - can be drawn by measuring the degree to which an organization perceives that value-added investments are to be made in a) the development of new knowledge or b) infrastructure. In this context, infrastructure is defined as those items to which an economist might (once such investment is made) ascribe the label "sunk costs", but which management would not willingly walk away from. For this purpose then, emotional investments, legacy systems, existing bureaucracy, and material goods could all constitute "infrastructure". Infrastructure investments it is argued are pari of what Brian Arthur of the Sante Fe Institute defines as the world of diminishing retums. Investments in knowledge are different. While the ability of an organization to effectively deal wich new knowledge is limited by a variety of constraints, the leverage which can be obtained from such knowledge gives rise to the potential for increasing retums. As organizations leam to remove some of the constraints an their ability to absorb and lever new information, they force themselves down to the increasing retums part of the "S" curve. Several case studies are presented to illustrate the potency of complexity metaphors in driving managerial perceptions of knowledge management businesses.
    Source
    Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
    Type
    a

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