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Weckert, J.; Ferguson, S.: Ethics, reference librarians and expert systems (1993) 0.01
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Abstract

The issue of whether or not a librarian should attempt to answer all requests for information, regardless of the use to which the information may be put, is a vexed one. This paper discusses the issue in the context of expert systems in reference work, and suggests that the need for the reference librarian to use discretion has implications for expert system development. It examines the role of the reference librarian, discusses the cases for and against answering all requests for information, outlines the behaviour of expert systems in reference, and discusses possible problems and solutions

Golden, F.A.: ¬The ethics of reference service for the public librarian (1990) 0.00

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Jones, D.A.: Plays well with others, or the importance of collegiality within a reference unit (1998) 0.00
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Abstract

In addition to having a ethical obligation to treat colleagues with courtesy and respect, refernce librarians must be able to interact effectively with one another in order to provide an optimal level of service to their users. A well functioning reference unit builds on the individual strengths of each reference librarian and promotes an environment conductive to consultation and sharing. The tone for setting such an atmosphere is largely dependent upon the actions of the head of the unit who must set an example of fairness, cooperation, and striving for excellence while providing encouragement to update skills

EIIA; EUSIDIC; EIRENE: Code of practice for information brokers (1994) 0.00

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Danielson, E.S.: Ethics and reference services (1997) 0.00

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Footnote: Contribution to an issue devoted to reference services for archives and manuscripts

Johnson, W.G.: ¬The need for a value-based reference policy : John Rawls at the reference desk (1994) 0.00

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