Search (20 results, page 1 of 1)

Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998) 0.04

0.037439607 = product of:
  0.074879214 = sum of:
    0.074879214 = sum of:
      0.037876792 = weight(_text_:b in 3046) [ClassicSimilarity], result of:
        0.037876792 = score(doc=3046,freq=2.0), product of:
          0.16126883 = queryWeight, product of:
            3.542962 = idf(docFreq=3476, maxDocs=44218)
            0.045518078 = queryNorm
          0.23486741 = fieldWeight in 3046, product of:
            1.4142135 = tf(freq=2.0), with freq of:
              2.0 = termFreq=2.0
            3.542962 = idf(docFreq=3476, maxDocs=44218)
            0.046875 = fieldNorm(doc=3046)
      0.037002426 = weight(_text_:22 in 3046) [ClassicSimilarity], result of:
        0.037002426 = score(doc=3046,freq=2.0), product of:
          0.15939656 = queryWeight, product of:
            3.5018296 = idf(docFreq=3622, maxDocs=44218)
            0.045518078 = queryNorm
          0.23214069 = fieldWeight in 3046, product of:
            1.4142135 = tf(freq=2.0), with freq of:
              2.0 = termFreq=2.0
            3.5018296 = idf(docFreq=3622, maxDocs=44218)
            0.046875 = fieldNorm(doc=3046)
  0.5 = coord(1/2)

Date: 22. 2.1999 18:08:25

Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02

0.024668286 = product of:
  0.04933657 = sum of:
    0.04933657 = product of:
      0.09867314 = sum of:
        0.09867314 = weight(_text_:22 in 2504) [ClassicSimilarity], result of:
          0.09867314 = score(doc=2504,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.61904186 = fieldWeight in 2504, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=2504)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 27.12.2015 18:22:38

Davis, B.: Change and challenges : the impact of network technology on library services (1996) 0.02

0.018938396 = product of:
  0.037876792 = sum of:
    0.037876792 = product of:
      0.075753585 = sum of:
        0.075753585 = weight(_text_:b in 6705) [ClassicSimilarity], result of:
          0.075753585 = score(doc=6705,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.46973482 = fieldWeight in 6705, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.09375 = fieldNorm(doc=6705)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Shieh, J.: Selective bibliography and network resources for the Institute on 'Networking in Law Libraries' (1994) 0.02

0.015781997 = product of:
  0.031563994 = sum of:
    0.031563994 = product of:
      0.06312799 = sum of:
        0.06312799 = weight(_text_:b in 8284) [ClassicSimilarity], result of:
          0.06312799 = score(doc=8284,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.3914457 = fieldWeight in 8284, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.078125 = fieldNorm(doc=8284)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Type: b

Pluye, P.; El Sherif, R.; Granikov, V.; Hong, Q.N.; Vedel, I.; Barbosa Galvao, M.C.; Frati, F.E.Y.; Desroches, S.; Repchinsky, C.; Rihoux, B.; Légaré, F.; Burnand, B.; Bujold, M.; Grad, R.: Health outcomes of online consumer health information : a systematic mixed studies review with framework synthesis (2019) 0.01
```
0.013667612 = product of:
  0.027335225 = sum of:
    0.027335225 = product of:
      0.05467045 = sum of:
        0.05467045 = weight(_text_:b in 5292) [ClassicSimilarity], result of:
          0.05467045 = score(doc=5292,freq=6.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.33900195 = fieldWeight in 5292, product of:
              2.4494898 = tf(freq=6.0), with freq of:
                6.0 = termFreq=6.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0390625 = fieldNorm(doc=5292)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
```
Abstract

The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.

Mulac, C.M.: Nothing but Net : a selected bibliography of using the Internet for reference (1996) 0.01

0.012625597 = product of:
  0.025251195 = sum of:
    0.025251195 = product of:
      0.05050239 = sum of:
        0.05050239 = weight(_text_:b in 6417) [ClassicSimilarity], result of:
          0.05050239 = score(doc=6417,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.31315655 = fieldWeight in 6417, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0625 = fieldNorm(doc=6417)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Type: b

New technologies and reference services (2000) 0.01

0.012625597 = product of:
  0.025251195 = sum of:
    0.025251195 = product of:
      0.05050239 = sum of:
        0.05050239 = weight(_text_:b in 1470) [ClassicSimilarity], result of:
          0.05050239 = score(doc=1470,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.31315655 = fieldWeight in 1470, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0625 = fieldNorm(doc=1470)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Editor: Katz, B.

Armour, J.; Cisler, S.: Community networks on the Internet (1994) 0.01

0.012334143 = product of:
  0.024668286 = sum of:
    0.024668286 = product of:
      0.04933657 = sum of:
        0.04933657 = weight(_text_:22 in 678) [ClassicSimilarity], result of:
          0.04933657 = score(doc=678,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.30952093 = fieldWeight in 678, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0625 = fieldNorm(doc=678)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Source: Library journal. 119(1994) no.11, S.22-24

Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998) 0.01

0.012334143 = product of:
  0.024668286 = sum of:
    0.024668286 = product of:
      0.04933657 = sum of:
        0.04933657 = weight(_text_:22 in 4367) [ClassicSimilarity], result of:
          0.04933657 = score(doc=4367,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.30952093 = fieldWeight in 4367, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0625 = fieldNorm(doc=4367)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 10. 1.1999 17:22:49

Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998) 0.01

0.012334143 = product of:
  0.024668286 = sum of:
    0.024668286 = product of:
      0.04933657 = sum of:
        0.04933657 = weight(_text_:22 in 99) [ClassicSimilarity], result of:
          0.04933657 = score(doc=99,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.30952093 = fieldWeight in 99, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0625 = fieldNorm(doc=99)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 22. 2.1999 13:19:44

Moore, A.: As I sit studying : WWW-based reference services (1998) 0.01

0.012334143 = product of:
  0.024668286 = sum of:
    0.024668286 = product of:
      0.04933657 = sum of:
        0.04933657 = weight(_text_:22 in 1457) [ClassicSimilarity], result of:
          0.04933657 = score(doc=1457,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.30952093 = fieldWeight in 1457, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0625 = fieldNorm(doc=1457)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 17. 7.1998 22:10:42

Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997) 0.01

0.012334143 = product of:
  0.024668286 = sum of:
    0.024668286 = product of:
      0.04933657 = sum of:
        0.04933657 = weight(_text_:22 in 2072) [ClassicSimilarity], result of:
          0.04933657 = score(doc=2072,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.30952093 = fieldWeight in 2072, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0625 = fieldNorm(doc=2072)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Source: Canadian journal of information and library science. 22(1997) no.2, S.1-15

Shaw, D.: Challenges of information technology in improving information services (1997) 0.01

0.010792375 = product of:
  0.02158475 = sum of:
    0.02158475 = product of:
      0.0431695 = sum of:
        0.0431695 = weight(_text_:22 in 3034) [ClassicSimilarity], result of:
          0.0431695 = score(doc=3034,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.2708308 = fieldWeight in 3034, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0546875 = fieldNorm(doc=3034)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 22. 2.1999 16:50:03

Ruiter, J. de: Aspects of dealing with digital information : "mature" novices on the Internet (2002) 0.01

0.007890998 = product of:
  0.015781997 = sum of:
    0.015781997 = product of:
      0.031563994 = sum of:
        0.031563994 = weight(_text_:b in 46) [ClassicSimilarity], result of:
          0.031563994 = score(doc=46,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.19572285 = fieldWeight in 46, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0390625 = fieldNorm(doc=46)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Type: b

Rowlands, I.; Nicholas, D.; Williams, P.; Huntington, P.; Fieldhouse, M.; Gunter, B.; Withey, R.; Jamali, H.R.; Dobrowolski, T.; Tenopir, C.: ¬The Google generation : the information behaviour of the researcher of the future (2008) 0.01

0.007890998 = product of:
  0.015781997 = sum of:
    0.015781997 = product of:
      0.031563994 = sum of:
        0.031563994 = weight(_text_:b in 2017) [ClassicSimilarity], result of:
          0.031563994 = score(doc=2017,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.19572285 = fieldWeight in 2017, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0390625 = fieldNorm(doc=2017)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Ford, N.; Eaglestone, B.; Madden, A.; Whittle, M.: Web searching by the "general public" : an individual differences perspective (2009) 0.01

0.007890998 = product of:
  0.015781997 = sum of:
    0.015781997 = product of:
      0.031563994 = sum of:
        0.031563994 = weight(_text_:b in 3607) [ClassicSimilarity], result of:
          0.031563994 = score(doc=3607,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.19572285 = fieldWeight in 3607, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0390625 = fieldNorm(doc=3607)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Zhang, Y.; Sun, Y.; Xie, B.: Quality of health information for consumers on the web : a systematic review of indicators, criteria, tools, and evaluation results (2015) 0.01

0.007890998 = product of:
  0.015781997 = sum of:
    0.015781997 = product of:
      0.031563994 = sum of:
        0.031563994 = weight(_text_:b in 2218) [ClassicSimilarity], result of:
          0.031563994 = score(doc=2218,freq=2.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.19572285 = fieldWeight in 2218, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.0390625 = fieldNorm(doc=2218)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005) 0.01

0.0077088396 = product of:
  0.015417679 = sum of:
    0.015417679 = product of:
      0.030835358 = sum of:
        0.030835358 = weight(_text_:22 in 4207) [ClassicSimilarity], result of:
          0.030835358 = score(doc=4207,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.19345059 = fieldWeight in 4207, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0390625 = fieldNorm(doc=4207)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 22. 9.2005 20:50:31

Hirko, B.; Ross, M.B.: Virtual reference training : the complete guide to providing anytime anywhere answers (2004) 0.01
```
0.006833806 = product of:
  0.013667612 = sum of:
    0.013667612 = product of:
      0.027335225 = sum of:
        0.027335225 = weight(_text_:b in 4818) [ClassicSimilarity], result of:
          0.027335225 = score(doc=4818,freq=6.0), product of:
            0.16126883 = queryWeight, product of:
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.045518078 = queryNorm
            0.16950098 = fieldWeight in 4818, product of:
              2.4494898 = tf(freq=6.0), with freq of:
                6.0 = termFreq=6.0
              3.542962 = idf(docFreq=3476, maxDocs=44218)
              0.01953125 = fieldNorm(doc=4818)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
```
Footnote

The real core of the SRVP, that is, the VRT training activities actually utilized by Washington State, are presented in Chapter Seven in roughly the same order as they took place in the course (train the trainer, orientation, chat practice, multitasking skills, virtual field trips, secret patron, transcript review, checking out the competition, policy and procedure review, sharing via a discussion list, and online meetings). Most interestingly, Chapter Eight deals with behavior, an issue rarely discussed in the context of librarianship, let alone providing reference services. As stated by the authors, "the most difficult aspect of digital reference service involves incorporating model reference interview techniques into an online transaction" (p. 74). The SVRP utilized an "online secret patron scenario" as a training tool that helped the student get the question straight, kept the customer informed, and provided the information required by the patron. The final chapter of the book reviews the important tasks of evaluation, modification, and follow-up. To that end, evaluative material is described and linked to Appendix A (assessment tools). In addition, evaluative tasks such as trainer debriefings and consultation with others participating in the SVRP are described. Finally, the chapter includes examples of unexpected consequences experienced in evaluating VRT services (from total inability to handle online transactions to poor marketing or branding of online services). Many useful appendices are included in this book. Appendix A provides examples of several assessment tools used during the "Anytime, Anywhere Answers" program. Appendix B consists of actual transcripts (edited) designed to illustrate good and bad virtual reference transactions. The transcripts illustrate transactions involving helping with homework, source citing, providing an opinion, suggesting print materials, and clarifying a question. This appendix should be required reading as it provides real-world examples of VRT in action. Appendix C is a copy of a VRT field trip questionnaire. The next appendix, like Appendix B, should be required reading as it includes an actual transcript from seven secret patron scenarios. A policies and procedures checklist is provided in Appendix E. Yet another critical source of information is presented in Appendix F, online meeting transcript. This transcript is the result of an online meeting conducted during a VRSP training class held in 2003. According to the authors, it is an example of the positive working relationship developed during a five-week learning course. The remaining appendices (G through 1) present information about support materials used in the VSRP, the VSRP budget, and trainer notes and tips. Clearly, VRT is a skill and resource that information professionals need to embrace, and this book does a fine job of outlining the essentials. It is apparent that the Washington State experience with VRT was a pioneering venture and is a model that other information professionals may seek to embrace, if not emulate, in developing their own VRT programs. However, this book is not a "complete guide" to VRT. There is too rapid development in virtual environments for any one to claim such an achievement. However, it is likely the most "complete" guide to the Washington State experience that will be published; therefore, this book should serve as a thorough and revelatory guide to VRT for several years to come."

Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.00

0.0038544198 = product of:
  0.0077088396 = sum of:
    0.0077088396 = product of:
      0.015417679 = sum of:
        0.015417679 = weight(_text_:22 in 3992) [ClassicSimilarity], result of:
          0.015417679 = score(doc=3992,freq=2.0), product of:
            0.15939656 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045518078 = queryNorm
            0.09672529 = fieldWeight in 3992, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.01953125 = fieldNorm(doc=3992)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date: 22. 3.2004 14:46:50

Search (20 results, page 1 of 1)

Authors

Years

Types

Themes