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Swift, I.I.: Classifying readers' questions (1934)
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Derr, R.L.: Questions: definitions, structure, and classification (1985)
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Cole, P.F.: ¬The analysis of reference question records as a guide to the information requirements of scientists (1958)
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Kuhlthau, C.C.: Developing a model of the library search process : cognitive and affective aspects (1988)
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McCrank, L.J.: Reference expertise : paradigms, strategies, and systems (1993)
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Jordan, R.P.: Searching for information on tests : reference sources and a search strategy (1995)
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Makulowich, J.S.: 10 tips on managing your Internet searching (1995)
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Cole, C.; Kennedy, L.; Carter, S.: ¬The optimization of online searches through the labelling of a dynamic, situation-dependent information need : the reference interview and online searching for undergraduates doing a social-science assignment (1996)
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Adams, V.M.: Concepts in end-user training : how to convert end users into effective searchers (1997)
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Savolainen, R.: Seeking and using information from the Internet : the context of non-work use (1999)
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Byström, K.: Information and information sources in tasks of varying complexity (2002)
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Lin, S.-j.: Internetworking of factors affecting successive searches over multiple episodes (2005)
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Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002)
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Stefl-Mabry, J.: ¬The reality of media preferences : do professional groups vary in awareness? (2005)
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Stefl-Mabry, J.: ¬A social judgment analysis of information source preference profiles : An exploratory study to empirically represent media selection patterns (2003)
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Heinström, J.: Broad exploration or precise specificity : two basic information seeking patterns among students (2006)
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Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007)
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Savolainen, R.: Source preferences in the context of seeking problem-specific information (2008)
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Bates, M.J.: Information behavior (2009)
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