Search (96 results, page 1 of 5)

  • × language_ss:"e"
  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"a"
  • × year_i:[1980 TO 1990}
  1. Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.04 
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    Reference librarian. 1988, no.22, S.241-244
  2. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.04 
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    Maktaba. 11(1989), no.1, S.19-22
  3. Altmann, E.: Assessment of reference services (1982) 0.01 
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  4. Auster, E.: User satisfaction with the online negotiation interview : contemporary concern in traditional perspective (1983) 0.01 
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  5. Hattendorf, L.C.: ¬The art of reference collection development (1989) 0.01 
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  6. James, G.R.: Reference: analysis, management and training (1982) 0.01 
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  7. Young, W.F.: Methods for evaluating reference desk performance (1985) 0.01 
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  8. Douglas, I.: Reducing failures in reference service (1988) 0.01 
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  9. Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984) 0.01 
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  10. Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 0.00 
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  11. Kuhlthau, C.C.: Developing a model of the library search process : cognitive and affective aspects (1988) 0.00 
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  12. Adams, M.S.; Judd, B.: Evaluating reference librarians : using goal analysis as a first step (1984) 0.00 
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  13. Bunge, C.A.: Planning, goals, and objectives for the reference department (1984) 0.00 
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  14. Gers, R.; Seward, L.J.: Improving reference performance : results of a statewide study (1985) 0.00 
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  15. Hernon, P.; McClure, C.R.: Library reference service : an unrecognized crisis - a symposium (1987) 0.00 
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  16. Murfin, M.E.; Gugelchuk, G.M.: Development and testing of a reference transaction assessment instrument (1987) 0.00 
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  17. Weech, T.L.: Who's giving all those wrong answers? : direct service and reference personnel evaluation (1984) 0.00 
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  18. Childers, T.: ¬The quality of reference services : still moot after 20 years (1987) 0.00 
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  19. Dommer, J.M.; McCaghy, M.D.: Techniques for conducting effective search interviews with thesis and dissertation candidates (1982) 0.00 
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  20. Janke, R.V.: Presearch counseling for client searchers (end-users) (1985) 0.00 
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