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Bryson, J.: Managing information services : an integrated approach (1997)
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- 31.12.1998 22:01:11
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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- 31.12.1998 22:14:52
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Nicholas, D.: Assessing information needs : tools and techniques (1996)
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Ford, N.: Introduction to information behaviour (2015)
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- 22. 1.2017 16:45:48
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- X, 252 S
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Davinson, D.: Reference service (1979)
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- 0-85157-291-X
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Riechel, R.: Public library services to business (1994)
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Lipow, A.G.: ¬The virtual reference librarian's handbook (2003)
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- 22. 3.2004 14:46:50
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- 1-55570-445-X
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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Berinstein, P.: Communicating with library users : a self-study program (1994)
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Reference and information services : an introduction (2001)
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
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Herring, J.E.: Teaching information skills in schools (1996)
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Reference and information services : an introduction (1995)
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Case, D.O.: Looking for information : a survey on research on information seeking, needs, and behavior (2002)
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¬The information literacy cookbook : ingredients, recipes and tips for success (2007)
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Orna, E.: Information strategy in practice (2004.)
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St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003)
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Theories of information behavior (2005)
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