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Information brokers and reference services (1989)
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- Editor
- Katz, B. u. R. Kinder
- Series
- Reference librarian; no.22
-
Conflicts in reference services (1985)
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- Editor
- Katz, B. u. R.A. Fraley
-
Adams, M.S.; Judd, B.: Evaluating reference librarians : using goal analysis as a first step (1984)
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-
Miller, W.; Gratch, B.: Making connections : computerized reference services and people (1989)
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-
Reference services : administration and management (1982)
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- Editor
- Katz, B. u. R.A. Fraley
-
Bonta, B.; Kallin, S.: CD-ROM implementation : a reference staff takes charge (1989)
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-
Library instruction and reference services (1984)
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- Editor
- Katz, B. u. R.A. Fraley
-
Personnel issues in reference services (1986)
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- Katz, B. u. R.A. Fraley
-
research and theory : Current trends in information (1984)
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- Katz, B. u. R. Kinder
-
Evaluation of reference services (1982)
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- Editor
- Katz, B. u. R.A. Fraley
-
Finance, budget, and management for reference services (1989)
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- Editor
- Fraley, R.A. u. B. Katz
-
Information and referral in reference services (1988)
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- Editor
- Middleton, M.S. u. B. Katz
-
International aspects of reference and information services (1987)
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- Katz, B. u. R.A. Fraley
-
¬The publishing and review of reference sources (1987)
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- Katz, B. u. R. Kinder
-
Reference services in the 1980s (1982)
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- Editor
- Katz, B.
-
Reference services today : from interview to burnout (1987)
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- Editor
- Katz, B.
-
Dervin, B.; Nilan, M.: Information needs and uses (1986)
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Ethics and reference services (1982)
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- Katz, B. u. R.A. Fraley
-
Reference services for children and young adults (1983)
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- Katz, B. u. R.A. Fraley
-
Video to online : reference services in the new technology (1983)
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- Editor
- Katz, B. u. R.A. Fraley
