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Childers, T.: Information and referral : public libraries (1983)
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Childers, T.: ¬The quality of reference services : still moot after 20 years (1987)
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Childers, T.: ¬The quality of reference : still moot after 20 years (1987)
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Crowley, T.: Half-right reference : is it true? (1985)
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-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Ingwersen, P.; Johansen, T.; Timmermann, P.: User-librarian negotiations and search procedures : a progress report (1980)
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Haywood, T.: ¬The withering of public access (1989)
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-
Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22