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Information brokers and reference services (1989)
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- Editor
- Katz, B. u. R. Kinder
- Series
- Reference librarian; no.22
-
Conflicts in reference services (1985)
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- Editor
- Katz, B. u. R.A. Fraley
-
Reference services : administration and management (1982)
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- Katz, B. u. R.A. Fraley
-
Library instruction and reference services (1984)
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- Editor
- Katz, B. u. R.A. Fraley
-
Personnel issues in reference services (1986)
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- Katz, B. u. R.A. Fraley
-
research and theory : Current trends in information (1984)
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- Katz, B. u. R. Kinder
-
Evaluation of reference services (1982)
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- Katz, B. u. R.A. Fraley
-
Expert systems in reference services (1989)
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- Editor
- Roysdon, C. u. H.D. White
-
Finance, budget, and management for reference services (1989)
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- Editor
- Fraley, R.A. u. B. Katz
-
Information and referral in reference services (1988)
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- Editor
- Middleton, M.S. u. B. Katz
-
International aspects of reference and information services (1987)
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- Katz, B. u. R.A. Fraley
-
¬The publishing and review of reference sources (1987)
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- Katz, B. u. R. Kinder
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Ethics and reference services (1982)
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- Katz, B. u. R.A. Fraley
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Reference services for children and young adults (1983)
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- Katz, B. u. R.A. Fraley
-
Video to online : reference services in the new technology (1983)
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- Katz, B. u. R.A. Fraley
-
Heine, M.H.: ¬The 'question' as a fundamental variable in information science (1980)
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- Source
- Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u. L. Kajberg
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Ingwersen, P.; Johansen, T.; Timmermann, P.: User-librarian negotiations and search procedures : a progress report (1980)
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- Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u. L. Kajberg
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22