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Hattendorf, L.C.: ¬The art of reference collection development (1989)
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- Source
- RQ. 29(1989), S.219-229
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Kuhlen, R.: Transfer and transformation of information : overcoming pragmatic difficulties in contemporary online information systems (1988)
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- Abstract
- A theoretical approach to information transfer understood as the transformation of knowledge into information is presented. The main components of this information value-adding process are discussed. The success of the trans-formation process is highly dependent on the pragmatic components of the underlying information system such as problem analysers and individual user models. The information industry and information science must make a joint effort, with respect to both research and appropriate training, to overcome the pragmatic deficiencies of current on-line information systems.
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Smith, D.E.: Reference expert systems : humanizing depersonalized service (1989)
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- Abstract
- The delivery of library reference service can be practically supplemented through the appropriate incorporation and use of software tools commonly reffered to an expert system. The level of support such systems can affort the reference service organisation is dependent on the degree of complexity characteristic of the rule-based programming techniques used to develop a particular system and the size of its knowledge data base. Since most expert systems are designed to simulate the process of problem-solving practiced by an expert in a given field, an expert system designed to fully emulate library reference work must have the potential to respond to a wide subject range of questions with varying degrees of response adequacy. Describes a microcomputer-based reference expert-type system.
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North, G.W.: Will your library be the spatial data information center of the future? (1989)
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- Abstract
- Vast amounts of data about the Earth and man's activities are being entered into digital spatial data bases. These have been structured so thet they are described in terms of their exact geographic position on the Earth. The data, in the form of points, lines, or polygons, can descrive geology, soils, water, forest cover, or population statistics. To use this data, geographic information systems (GIS) are being developed to collect, inventory manage, and display the spatially referenced data sets, Because the library has been the centre for published information through time and is the one place where all disciplines can truly live together, people will expect to find spatial data there also. The biggest problem establishing this type of library system may be in just getting approval to start.
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
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Robinson, B.M.: Reference services : a model of question handling (1989)
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- Source
- RQ. 29(1989) no.1, S.48-61
