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Expert systems in reference services (1989)
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- Isbn
- 0-86656-839-5
- Series
- Reference librarian; no.23
-
Auster, E.: User satisfaction with the online negotiation interview : contemporary concern in traditional perspective (1983)
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- Source
- RQ. 23(1983) no.1, S.47-59
-
Sieburth, J.F.: Online search services in the academic library : planning, management, and operation (1988)
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- Date
- 27. 7.2002 18:23:15
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Travis, I.L.: Knowledge-based systems in information work : a view of the future (1989)
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- Source
- Reference librarian. 1989, no.23, S.41-60
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Smith, K.F.: POINTER vs. Using Government publications : where's the advantage? (1989)
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- Reference librarian. 1989, no.23, S.191-205
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Smith, D.E.: Reference expert systems : humanizing depersonalized service (1989)
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- Reference librarian. 1989, no.23, S.177-190
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Parrott, R.: Simulation of the reference process : Part 2: REFSIM, an implementation with expert and ICAI modes (1989)
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- Reference librarian. 1989, no.23, S.153-176
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Micco, M.; Smith, I.: Designing a workstation for information seekers (1989)
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- Reference librarian. 1989, no.23, S.135-152
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North, G.W.: Will your library be the spatial data information center of the future? (1989)
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- Inspel. 23(1989) no.2, S.130-136
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Abstract
- The development of excellent reference skills is an art, and requires skill. Knowledge of how reference works are organised and work is of utmost importance. The librarian is also required to appreciate and understand user needs. It is necesary to solicit the real uestion, which often is not the one asked.
- Source
- Reference librarian. 1988, no.22, S.241-244
-
Hattendorf, L.C.: ¬The art of reference collection development (1989)
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-
Information brokers and reference services (1989)
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- Isbn
- 0-86656-730-5
- Series
- Reference librarian; no.22
-
Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1987)
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-
Godlewsky, S.G.: ¬A survey of reference services in art libraries. (1989)
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- Abstract
- Reports a survey conducted by questionnaire which was sent to a group of art libraries representing museum, academic, special and public libraries, the aim of which was to gather on the institutional organisation of reference service in an effort to analyse levels of service provided. Results indicate that large urban public libraries have taken the lead in providing art reference service basics to their users, but museums, on the other hand, seem lacking in a number of areas.
- Source
- Art documentation. 8(1989) no.2, S.67-69
-
Janke, R.V.: Presearch counseling for client searchers (end-users) (1985)
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- Source
- Online. 9(1985) no.5, S.13-26
-
Somerville, A.N.: ¬The pre-search reference interview : a step by step guide (1982)
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- Source
- Database. 5(1982) no.1, S.32-38
-
Library instruction and reference services (1984)
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- Isbn
- 0-86656-288-5
-
Jahoda, G.; Braunagel, J.S.: ¬The librarian and reference queries : a systematic approach (1980)
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- Footnote
- Die hier vorgelegte Darstellung gibt eine gründliche Analyse für eine mögliche Typologie von Auskunftsfragen, die beispielsweise auch für die OPAC-Diskussion von Interesse ist
-
Markey, K.: Levels of question formulation in negotiation of information need during the online presearch interview : a proposed model (1981)
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- Source
- Information processing and management. 17(1981) no.5, S.215-225
-
Purcell, R.: Computers and reference service (1989)
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- Source
- Library software review. 8(1989) no.5, S.256-264
