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Preuss, V.: User-centered counseling in online retrieval : practise and training (1983)
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- 7th International online information meeting, London, 6.-8.12.1983
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Klugmann, S.: Online information retrieval interface with traditional reference services (1986)
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- Footnote
- Nachdruck aus: Online review 4(1980) S.263-272
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- Managing online reference services
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Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984)
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-
Maxted, L.R.: ¬The interview process in online searching (1983)
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- Online searching technique and management. Ed.: J.J. Maloney
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Auster, E.: User satisfaction with the online negotiation interview : contemporary concern in traditional perspective (1983)
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Dommer, J.M.; McCaghy, M.D.: Techniques for conducting effective search interviews with thesis and dissertation candidates (1982)
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Janke, R.V.: Presearch counseling for client searchers (end-users) (1985)
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Kent, E.L.: ¬The search interview (1984)
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- Online searching: the basics, settings & management. Ed.: J.H. Lee
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Anderson, C.R.: Online ready reference in the public library (1989)
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Boulanger, M.: Online services at the reference desk : new technologies vs. old problems (1986)
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Everett, J.H.: Independent information professionals and the question of malpractice liabiblity (1989)
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- Online. 13(1989) May, S.65-70
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Markey, K.: Levels of question formulation in negotiation of information need during the online presearch interview : a proposed model (1981)
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Diodato, V.P.: Online ready reference in academic libraries : current practices and a review of planning issues (1989)
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Planning for online search service in sci-tech libraries (1981)
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Video to online : reference services in the new technology (1983)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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Sieburth, J.F.: Online search services in the academic library : planning, management, and operation (1988)
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Kuhlen, R.: Transfer and transformation of information : overcoming pragmatic difficulties in contemporary online information systems (1988)
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