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- Reference librarian. 1994, no.47, S.22-36
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Bryson, J.: Managing information services : an integrated approach (1997)
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- 31.12.1998 22:01:11
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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Low, K.: ¬The future role of reference librarians : will it change? (1996)
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- The roles of reference librarians: today and tomorrow. Ed.: K. Low
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Dawson, A.; Peña McCook, K. de la: Trends affecting the roles of reference librarians (1996)
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- The roles of reference librarians: today and tomorrow. Ed.: K. Low
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Distinguished classics of reference publishing (1992)
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Reference and information services : an introduction (2001)
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Schilling-Eccles, K.; Harzbecker, J.J.: ¬The use of electronic mail at the reference desk : impact of a computer-mediated communication technology on librarian-client interactions (1998)
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Kaye, D.: Information and business : an introduction (1991)
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Malan, C.: Personal strategies in reference work (1992)
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- Cape librarian. 36(1992) no.10, S.22-23
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Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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- 21. 3.2008 13:22:03
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Rader, H.B.: Library orientation and instruction - 1993 (1994)
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Emergency librarian. 25(1997) no.2, S.22