Search (39 results, page 1 of 2)

  • × language_ss:"e"
  • × theme_ss:"Informationsmittel"
  • × theme_ss:"Internet"
  • × year_i:[2000 TO 2010}
  1. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.02 
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    Date
    22. 3.2004 14:46:50
    Footnote
    Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
    Im umfangreichen Anhang (44 S.) sind Checklisten, Übungen und Schulungsunterlagen vor allem zur richtigen Kommunikation mit den Benutzern zu finden. Am Schluss des Buches befindet sich noch ein Stichwortverzeichnis. Beigelegt ist eine CD-ROM mit allen im Buch aufgeführten Übungen und Links, so dass man auch am Bildschirm darauf zurückgreifen bzw. sie ausdrucken kann. Hervorzuheben ist, dass das Buch als Arbeitsbuch ausgestattet ist, es gibt viel Raum für Notizen, es werden viele anschauliche Beispiele gegeben und zu jedem Kapitel werden mehrere Übungsaufgaben gestellt. Es ist ein typisches amerikanisches Einführungsbuch, das in beneidenswert anschaulicher und konsequent praktisch orientierter Art die Leserin/den Leser in ein neues Arbeitsfeld einführt, so dass man nach der Lektüre wirklich den Eindruck hat, in Stand gesetzt zu sein, einen solchen Service in professioneller Art und Weise aufbauen zu können. Vielleicht sollte noch hervorgehoben werden, dass die Autorin es verstanden hat, den Inhalt so zu gestalten, dass er ein längeres Haltbarkeitsdatum bietet: Obwohl alle grundsätzlichen Dinge abgehandelt werden, wie z.B. die Entscheidungsgrundlagen für eine Software, wird doch nie eine konkrete Software behandelt. Solche Angaben würden schnell veralten im Gegensatz zu den Kriterien, die Software beurteilen zu können. Die Autorin bemüht sich auch, Internet-Quellen aufzuführen und zu besprechen, wo man sich in diesen Fragen up to date halten kann. Ein Buch, das in die Hände all jener gehört, für welche die Einführung einer Online-Auskunft in Frage kommt. Hermann Rösch führte in seinem Artikel zum Schluss lediglich einige Universitätsbibliotheken an, welche bereits eine Online-Auskunft eingeführt haben. Werden die öffentlichen Bibliotheken einen solchen Dienst nur in kooperativer Art und Weise über die Deutsche Internetbibliothek anbieten? Hoffentlich nicht, da die Einrichtung eines Virtual Reference Desk eine hervorragende Gelegenheit darstellt, das Image der Bibliothek als Informationsvermittlungsstelle nachhaltig zu stärken und jenen Benutzern einen Zugang zur Information zu ermöglichen, welche nicht in die Bibliothek kommen. Jedenfalls gibt dieses Buch die Grundlage, das Für und Wider eines solchen Dienstes abzuwägen und im Falle einer Einrichtung auch die Schulung der betroffenen Auskunftsbibliothekarinnen/-bibliothekare auf eine solide Basis zu stellen."
    Rez. in BuB 56(2004) H.3: "Auskunfts- und Informationsdienst wird in den USA als unverzichtbare und wohl wichtigste bibliothekarische Tätigkeit betrachtet. Daher verwundert nicht, dass die Popularisierung des Internet Bibliothekare und Bibliotheken frühzeitig dazu veranlasst hat, ihre Auskunftsdienstleistungen im Web anzubieten. Dies geschah zunächst durch organisierte Auskunft per E-Mail, später per Webformular und vor allem seit 2000/2001 verstärkt per Chat. Als zusammenfassende Bezeichnung für diese Varianten wird meist der Begriff digital reference verwendet. In den USA, aber auch in Australien, Großbritannien oder Skandinavien schenkt man dem Thema Digital Reference schon seit mehreren Jahren größte Aufmerksamkeit. Die Zahl der bislang dazu publizierten Fachaufsätze lag Ende 2003 bereits weit über 600, jährlich im November findet seit 1999 die »Digital Reference Conference« statt, und mit DIG_REF sowie LiveReference existieren zwei Diskussionslisten, die sich ausschließlich mit Fragen bibliothekarischer Auskunft im Internet beschäftigen. Im vergangenen Jahr sind in den USA allein vier umfangreiche Monographien zu Digital Reference erschienen, darunter das hier zu besprechende Werk von Anne Lipow. ... Gegenwärtig deutet sich an, dass das Thema Digital Reference, Online-Auskunft oder Auskunft per Chat in deutschen Bibliotheken auf mehr Interesse stößt als in den vergangenen Jahren. Nachdem bislang vorwiegend (einige wenige) wissenschaftliche Bibliotheken ChatAuskunft anbieten, haben mehrere Öffentliche Bibliotheken, darunter die ZLB Berlin und die Stadtbücherei Frankfurt am Main, angekündigt, zukünftig auchAuskunftperChatanbieten zu wollen. Eine wichtige Rolle spielt in diesem Zusammenhang der weltweite Auskunftsverbund QuestionPoint, der von OCLC gemeinsam mit der Library of Congress betrieben wird. Sowohl denjenigen, die sich noch im Unklaren sind, als auch jenen, die entsprechende Planungen bereits beschlossen haben, kann der Band von Anne Lipow nur wärmstens empfohlen werden." (H. Rösch)
    Theme
    Internet
  2. Metadata and organizing educational resources on the Internet (2000) 0.01 
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    Abstract
    This book documents the experiences of metadata creators (both catalogers and indexers), library administrators, and educators who are actively engaged in projects that organize Internet resources for educational purposes. It examines the status quo of cataloging Internet resources, explores the relationship between traditional cataloging practices and Internet cataloging, introduces a number of educationally focused metadata schemes, and examines theoretical and practice aspects of metadata in relation to today's evolving Internet-based educational terrain.
    Series
    Journal of Internet cataloging; 3, nos. 1 u. 2/3
    Theme
    Internet
  3. Dillon, M.: Internet Resources (2001) 0.01 
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    Footnote
    Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
    Theme
    Internet
  4. Vizine-Goetz, D.: Spectrum: A Web-Tool for Describing Internet Resources (2001) 0.01 
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    Footnote
    Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
    Theme
    Internet
  5. Welsh, S.; Anagnostelis, B.; Cooke, A.: Finding and using health and medical information on the Internet (2000) 0.01 
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    Theme
    Internet
  6. Hewett, S.: MathGate - a gateway to Internet resources for mathematicians (2000) 0.01 
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    Theme
    Internet
  7. Godby, C.J.: Using SiteSearch to Create a Resource Discovery Tool for the Internet (2001) 0.00 
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    Footnote
    Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
    Theme
    Internet
  8. Lin, Z.Y.: Classification practice and implications for subject directories of the Chinese language Web-based digital library (2000) 0.00 
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    Source
    Journal of Internet cataloging. 3(2000) no.4, S.29-50
    Theme
    Internet
  9. Pedley, P.: Free business and industry information on the Web (2001) 0.00 
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    Theme
    Internet
  10. Shenton, A.K.; Dixon, P.: ¬A comparison of youngsters' use of CD-ROM and the Internet as information resources (2003) 0.00 
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    Abstract
    Little research has compared youngsters' use of CD-ROM and the Internet for information-seeking purposes. Nevertheless, the area has recently been addressed within a largely qualitative project more generally devoted to young people's information universes. Home access to the Internet was seen to be more limited than that to CD-ROM, although the former was consulted to tackle needs of a greater number of types. The strategies employed to exploit each form of information resource were essentially similar. No attempts were reported to check the credibility of any information retrieved from electronic sources. The Internet was, however, used more frequently beyond the informants' own homes than was CD-ROM. There was also greater employment of the Internet by adults acting an the youngsters' behalf. As Internet use for school purposes rose in accordance with age, that of CD-ROM declined. When youngsters themselves compared the two resources as information-seeking tools, CD-ROM software was criticized for its lack of detailed material and the Internet for the problems in locating what was desired. Project findings have implications in a range of areas, including the marketing of CD-ROM packages, research and development and practices within schools.
    Theme
    Internet
  11. Dawson, H.: Using the Internet for political research : practical tips and hints (2003) 0.00 
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    Abstract
    Is a practical guide to using the Internet for political science research. Shows the reader how to develop effective Internet searching strategies and indicates what is available online. Covers some of the key areas, including elections, parliamentary information and political parties, showing how to successively locate and evaluate Internet resources. Covers political research mainly in the UK, and the USA.
    Content
    Key Features - Includes chapters an key topics such as elections, parliaments, prime ministers and presidents - Contains case studies of typical searches - Highlights useful political science Internet sites. The Author Heather Dawson is an Assistant Librarian at the British Library of Political and Economic Science and Politics and Government Editor of SOSIG (The Social Science Information Gateway). Readership This book is aimed at researchers, librarians/ information workers handling reference enquiries and students. Contents Getting started an using the Internet - search tools available, information gateways, search terms, getting further information Political science research - getting started, key organisations, key web sites Elections - using the Internet to follow an election, information an electoral systems, tracing election results, future developments (e.g. digital archive) Political parties - what is online, constructing searches, key sites, where to find information Heads of state (Presidents and Prime Ministers) - tracing news stories, Speeches, directories worldwide Parliaments - what is happening in Parliament, tracing MPs, Bills, devolution and regional parliaments in the UK; links to useful sites with directories of parliaments worldwide Government departments - tracing legislation, statistics and consultation papers Political science education - information an courses, grants, libraries, searching library catalogues, tracing academic staff members Keeping up-to-date - political news stories, political research and forthcoming events
    Theme
    Internet
  12. Hiom, D.: SOSIG : an Internet hub for the social sciences, business and law (2000) 0.00 
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    Abstract
    SOSIG (Social Science Information Gateway) aims to provide a trusted source of selected, high quality Internet information for researchers and practitioners in the social sciences, business and law. This article tracks the the development of the gateway since its inception in 1994, describes the current features and looks at some of the associated research and development areas that are taking place around the service including the automatic classification of Web resources and experiments with multilingual thesauri
    Theme
    Internet
  13. Zhang, Y.: Scholarly use of Internet-based electronic resources (2001) 0.00 
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    Abstract
    By Internet resources Zhang means any electronic file accessible by any Internet protocol. Their usage is determined by an examination of the citations to such sources in a nine-year sample of four print and four electronic LIS journals, by a survey of editors of these journals, and by a survey of scholars with "in press" papers in these journals. Citations were gathered from Social Science Citation Index and manually classed as e-sources by the format used. All authors with "in press" papers were asked about their use and opinion of Internet sources and for any suggestions for improvement. Use of electronic sources is heavy and access is very high. Access and ability explain most usage while satisfaction was not significant. Citation of e-journals increases over the eight years. Authors report under citation of e-journals in favor of print equivalents. Traditional reasons are given for citing and not citing, but additional reasons are also present for e-journals.
    Theme
    Internet
  14. Libraries and electronic resources : new partnerships, new practices, new perspectives (2002) 0.00 
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    Abstract
    As the Internet adds new dimensions to the relationship between information and user, digital libraries face new challenges in managing electronic resources. Libraries and Electronic Resources: New Partnerships, New Practices, New Perspectives addresses challenges and new roles for libraries in creating innovative models of scholarly communication, establishing standards for ebook publishing, influencing consortial site licensing an a global basis, and enhancing access to digital collections.
    Theme
    Internet
  15. Chowdhury, G.G.: Information sources and searching on the World Wide Web (2001) 0.00 
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    Theme
    Internet
  16. McKemmish, S.; Manaszewicz, R.; Burstein, F.; Fisher, J.: Consumer empowerment through metadata-based information quality reporting : the Breast Cancer Knowledge Online Portal (2009) 0.00 
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    Abstract
    Consumer empowerment and the role of the expert patient in their own healthcare, enabled through timely access to quality information, have emerged as significant factors in better health and lifestyle outcomes. Governments, medical researchers, healthcare providers in the public and private sector, drug companies, health consumer groups, and individuals are increasingly looking to the Internet to both access and distribute health information, communicate with each other, and form supportive or collaborative online communities. Evaluating the accuracy, provenance, authority, and reliability of Web-based health information is a major priority. The Breast Cancer Knowledge Online Portal project (BCKOnline) explored the individual and changing information and decision support needs of women with breast cancer and the issues they face when searching for relevant and reliable health information on the Internet. Its user-sensitive research design integrated multidisciplinary methods including user information-needs analysis, knowledge-domain mapping, metadata modeling, and systems-development research techniques. The main outcomes were a personalized information portal driven by a metadata repository of user-sensitive resource descriptions, the BCKOnline Metadata Schema, richer understandings of the concepts of quality, relevance, and reliability, and a user-sensitive design methodology. This article focuses on the innovative, metadata-based quality reporting feature of the BCKOnline Portal, and concludes that it is timely to consider the inclusion of quality elements in resource discovery metadata schema, especially in the health domain.
    Theme
    Internet
  17. Rieh, S.Y.: On the Web at home : information seeking and Web searching in the home environment (2004) 0.00 
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    Abstract
    As more people gain at-home access to the Internet, information seeking an the Web has become embedded in everyday life. The objective of this study was to characterize the home as an information use environment and to identify a range of information seeking and Websearch behaviors at home. Twelve Northern California residents were recruited, and the data were collected through semi-structured at-home interviews based an a self-reported Search Activities Diary that subjects kept over a 3-5 day period. The data were analyzed an four levels: home environment, information seeking goals, information retrieval interaction, and search query. Eindings indicated that the home, indeed, provided a distinct information use environment beyond physical setting alone in which the subjects used the Web for diverse purposes and interests. Based an the findings, the relationships among home environment, Web context, and interaction situation were identified with respect to user goals and information-seeking behaviors.
    Theme
    Internet
  18. Granum, G.; Barker, P.: ¬An EASIER way to search online engineering resource (2000) 0.00 
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    Theme
    Internet
  19. New technologies and reference services (2000) 0.00 
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    Theme
    Internet
  20. Huntington, P.; Nicholas, D; Gunter, B.; Russell, C.; Withey, R.; Polydoratou, P.: Consumer trust in health information on the web (2004) 0.00 
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    Abstract
    In the case of health information the quality and authenticity of the digital information have always been a matter of major concern for health and information professionals. This paper seeks to explore these concerns from the consumers' perspective. It addresses issues around the consumers' trust of health information. An online questionnaire was used to gather the data. Over a period of three weeks more than 1,300 people responded to the online questionnaire produced by The British Life and Internet Project: 81 per cent or 997 of the respondents were from the UK. A major finding was that half the respondents believed only some or even none of the health information found on the web and 45 per cent said that they had found misleading health information. This was found to be truer for respondents who surfed around. Thus respondents who used five or more sites to inform them were more likely to have found misleading information. Finally, data are presented to show that data collected from another independent study, conducted on behalf of the Department of Health, come to many of the same conclusions.
    Theme
    Internet

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