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  1. Reference and information services : an introduction (1995) 0.12
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    Classification
    All B 91 / Nachschlagewerke
    All B 91 / Elektronische Publikationen
    Bib A 591 / Auskunft
    a Angelsächsische Welt / All B 91 Nachschlagewerke
    a Angelsächsische Welt / All B 91 Elektronische Publikationen
    Content
    Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
    Footnote
    Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
    LCSH
    Information services
    SBB
    All B 91 / Nachschlagewerke
    All B 91 / Elektronische Publikationen
    Bib A 591 / Auskunft
    a Angelsächsische Welt / All B 91 Nachschlagewerke
    a Angelsächsische Welt / All B 91 Elektronische Publikationen
    Subject
    Information services
  2. CD-ROMs in print (1995) 0.02
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    BK
    06.00 Information und Dokumentation: Allgemeines
    Classification
    06.00 Information und Dokumentation: Allgemeines
    Footnote
    Rez. in: Audiovisual librarian 22(1996) no.2, S.130-131 ( R. Williams)
  3. Cooke, A.: ¬A guide to finding quality information on the Internet : selection and evaluation strategies (1999) 0.01
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    LCSH
    Information retrieval
    Library information networks
    Subject
    Information retrieval
    Library information networks
  4. Information sources in engineering (2005) 0.01
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    Editor
    MacLeod, R. A. u. J. Corlett
    Series
    Guides to information sources
  5. European directory of software for libraries and information centres (1993) 0.01
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    Content
    Update von: 'A directory of library and information software for microcomputers', Gower 1990
    Footnote
    Rez. in: Journal of librarianship and information science. 1993, Dec., S.212-213 (R. Templeton)
  6. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.01
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    Date
    22. 3.2004 14:46:50
    Footnote
    Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
    Im umfangreichen Anhang (44 S.) sind Checklisten, Übungen und Schulungsunterlagen vor allem zur richtigen Kommunikation mit den Benutzern zu finden. Am Schluss des Buches befindet sich noch ein Stichwortverzeichnis. Beigelegt ist eine CD-ROM mit allen im Buch aufgeführten Übungen und Links, so dass man auch am Bildschirm darauf zurückgreifen bzw. sie ausdrucken kann. Hervorzuheben ist, dass das Buch als Arbeitsbuch ausgestattet ist, es gibt viel Raum für Notizen, es werden viele anschauliche Beispiele gegeben und zu jedem Kapitel werden mehrere Übungsaufgaben gestellt. Es ist ein typisches amerikanisches Einführungsbuch, das in beneidenswert anschaulicher und konsequent praktisch orientierter Art die Leserin/den Leser in ein neues Arbeitsfeld einführt, so dass man nach der Lektüre wirklich den Eindruck hat, in Stand gesetzt zu sein, einen solchen Service in professioneller Art und Weise aufbauen zu können. Vielleicht sollte noch hervorgehoben werden, dass die Autorin es verstanden hat, den Inhalt so zu gestalten, dass er ein längeres Haltbarkeitsdatum bietet: Obwohl alle grundsätzlichen Dinge abgehandelt werden, wie z.B. die Entscheidungsgrundlagen für eine Software, wird doch nie eine konkrete Software behandelt. Solche Angaben würden schnell veralten im Gegensatz zu den Kriterien, die Software beurteilen zu können. Die Autorin bemüht sich auch, Internet-Quellen aufzuführen und zu besprechen, wo man sich in diesen Fragen up to date halten kann. Ein Buch, das in die Hände all jener gehört, für welche die Einführung einer Online-Auskunft in Frage kommt. Hermann Rösch führte in seinem Artikel zum Schluss lediglich einige Universitätsbibliotheken an, welche bereits eine Online-Auskunft eingeführt haben. Werden die öffentlichen Bibliotheken einen solchen Dienst nur in kooperativer Art und Weise über die Deutsche Internetbibliothek anbieten? Hoffentlich nicht, da die Einrichtung eines Virtual Reference Desk eine hervorragende Gelegenheit darstellt, das Image der Bibliothek als Informationsvermittlungsstelle nachhaltig zu stärken und jenen Benutzern einen Zugang zur Information zu ermöglichen, welche nicht in die Bibliothek kommen. Jedenfalls gibt dieses Buch die Grundlage, das Für und Wider eines solchen Dienstes abzuwägen und im Falle einer Einrichtung auch die Schulung der betroffenen Auskunftsbibliothekarinnen/-bibliothekare auf eine solide Basis zu stellen."
  7. ¬The Aslib directory of information resources in the United Kingdom (2002) 0.01
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    Abstract
    First published in 1928, the Aslib directory is the leading information sources reference work an organisations of all kinds. Now in its 12th edition, its diversity is reflected by its wide spectrum of entries. The Aslib Directory of Information Sources in the United Kingdom provides instant access to listings of over 11,000 associations, clubs, commissions, government bodies and other organisations which provide information freely or an a fee-paying basis. Each entry is listed alphabetically and includes: . The organisation's name and contact details . Organisation type and purpose Publications and collections, where appropriate The directory also contains a comprehensive index of over 10,000 acronyms and abbreviations, and a substantial cross-referenced subject index.
    LCSH
    Information services / Great Britain / Directories
    Subject
    Information services / Great Britain / Directories
  8. Lambert, J.: How to find information in science, technology and medicine (2003) 0.01
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    Abstract
    A practical guide to the basic structure of STM information, describing in simple terms, with examples, how to locate what you need
  9. Creation, use, and deployment of digital information (2005) 0.01
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    Footnote
    Rez. in: JASIST 57(2006) no.12, S.1709-1710 (Y. Awazu): "This hook presents a collection of research studies on the creation, use, and deployment of digital information. According to the editors, the goal of the book is "to present results of scientific research on (I) how digital information has to be designed, (2) how artifacts or systems containing digital content should maximize usability, and (3) how context can influence the nature and efficiency of digital communication" (p. 2). Contributors to this volume have a wide assortment of backgrounds in information science, classical studies, cognitive science, information systems, and organizational sciences. The editors did an excellent job in designing the book. Each chapter is unique in its theory and method. The editors successfully put these unique chapters into the life-cycle view of information: creation, use, and deployment. . . . I would highly recommend this book as a supplementary text for graduate classes in information science, especially those dealing with the design of information systems. It was a pleasure to read this book, and I believe that readers will certainly gain from the wealth of knowledge and insights contained in the volume."
  10. Welsh, S.; Anagnostelis, B.; Cooke, A.: Finding and using health and medical information on the Internet (2000) 0.01
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  11. Lambert, L.; Lambert, P A.: Finding information in science, technology and medicine (2003) 0.01
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  12. Duckett, R.J.; Walker, P.; Donnelly, C.: Know it all, find it fast : an A-Z source guide for the enquiry desk (2008) 0.01
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    Abstract
    'I wish that I had been able to obtain such a guide when I started dealing with enquiries' - "Managing Information". 'By the time I got to it 3 staff had noticed it on the desk and written a note saying really good and can we have a copy' - "BBOB News". 'This is certainly a comforting and very useful guide for the information worker, particularly inexperienced or unqualified, staffing a general enquiry desk' - "New Library World". There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately?Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks.Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.
    LCSH
    Information resources / Great Britain / Directories
    Subject
    Information resources / Great Britain / Directories
  13. Information industry directory : a comprehensive international descriptive guide to ... organizations, systems, and services involved in the production an distribution of information in electronic form (1992) 0.01
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    COMPASS
    Information services
    Content
    Früher (bis Ausg.10(1990)) u.d.T.:Encyclopedia of information systems and services
    Subject
    Information services
  14. Bourne, C.P.; Hahn, T.B.: ¬A history of online information services : 1963-1976 (2003) 0.01
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    Footnote
    Rez. in: JASIST 55(2004) no.7, S.651-652 (D.G. Smith): "A complex myriad of online information sources and services are currently accessible to knowledge workers worldwide. Those who have a computer equipped with a modern or Internet access can avail themselves of bibliographic, scientific, and full-text databases in a staggering number of disciplines. These online services, fueled by technological advancement, are in a constant state of change. Innovation occurs so quickly that it is difficult for knowledge workers to remember any other technological reality but the present. In such an environment, the origin of online information services often goes unconsidered. A History of Online Information Services, 1963-1976, by Charles P. Bourne and Trudi Bellardo Hahn, sheds light an the pioneering efforts of those who made current online information services possible. Michael Buckland states in the book's foreword that Bourne and Hahn's volume is the first history of the early online years. It covers the appearance of the first online information retrieval system in 1963 and concludes during 1976 when several commercial online information services, including DIALOG and LEXIS, became forerunners in the nascent online industry. Although developments in computing technology and communication networks were important to early online efforts, these topics are not discussed in the book. However, there are cases when offline computing technologies, such as database searching with punched cards, are reviewed if they are important to the development of online retrieval systems. ...
    Overall, Bourne and Hahn's book is richly detailed and extensively documented. In the book's introduction, the authors provide a good overview of other online system histories, but they also write about a lack of archival and secondary sources in this area. This explains why it took the authors 15 years to gather information for this volume, most of it derived from technical reports, newsletters, and personal interviews. From a research standpoint, the authors have done an excellent job. However, while no one can take issue with the book's level of scholarship, the presentation of the research could have been more effective. The majority of the book is written in a straightforward, factual manner that is difficult to read as an historical narrative. Except for Chapter 10, there is very little writing in the book that engages the reader and captures the human side of the online information retrieval story. A quote from W. Boyd Rayward an the back of the book's dust cover calls the work "encyclopedic," and in many ways the book as it exists would have worked better as an encyclopedia. Even the book's layout, with double instead of single columns, hints at its reference-like qualities. To be fair, though, it is entirely possible that Bourse and Hahn may have wanted to create a book with a human interest angle, but the lack of documentation may have prevented them from creating such a work. In short, A History of Online Information Services, 1963-1976, does a commendable job of encapsulating the significant people, organizations, and events that helped shape early online information services. Given the problems Bourne and Hahn had in gathering historical evidence for their book, it makes one wonder about the implications for future historical work in the online field. One can only hope that organizations are archiving enough historical material to be able to write the post-1976 online story."
  15. Fecko, M.B.: Electronic resources : access and issues (1997) 0.01
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    Abstract
    Presents a general introduction to how libraries use electronic resources, ranging from document delivery services and electronic mail to the Internet and WWW. Explores the available resources and examines their impact on libraries, library provision of information and the way that library and information professionals and users respond to them. Specific sections consist of: history and evolution of electronic resources; the Internet and its applications; electronic publishing and document delivery services; interactive multimedia; virtual libraries and digital libraries; bibliography and references
    Footnote
    Rez. in: Managing information 5(1998) no.4, S.42-43 (J.Gilbey); Journal of librarianship and information science 30(1998) no.2, S.150-151 (R. Yeates)
    LCSH
    Online information services
    Subject
    Online information services
  16. ¬The reference sources handbook (1996) 0.01
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    Abstract
    Frühere Ausg. u.d.T.: Printed reference material and related sources of information
    Editor
    Lea, P.W. u. A. Day
    Footnote
    Rez. in: Managing information 4(1997) nos.1/2, S.41-42 (R. Nelsson); Education for information 15(1997) no.1, S.63-65 (B. Loughridge); IfB 5(1997) H.1/2, S.17 (K. Schreiber); Journal of librarianship and information science 29(1997) no.3, S.162-163 (C.A. Toase)
  17. Using the mathematical literature (2004) 0.01
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    Footnote
    Rez. in: Mathematical intelligencer 27(2005) no.2, S.80-81 (J.P. Ladwig u. E.B. Williams): "This book deals with the basic tools and skills needed in the mathematical laboratory." It is written not only for librarians, but more importantly for undergraduates doing mathematical research, for graduate students, and for faculty exploring new areas. This is the 66th volume of Dekker's Books in Library and Information Science. It is divided into two parts, "Tools and Strategies," and "Recommended Reading by Subject," and it has two indexes: author and subject. The first place a seasoned mathematician is likely to browse is Part II, "Recommended Readings by Subject," just to check the list of resources for his or her subject. The subjects included are: History of mathematics Number theory Combinatorics Abstract algebra Algebraic and differential geometry Real and complex analysis Differential equations Topology Probability theory and stochastic processes Numerical analysis Mathematical biology Mathematics education NOTE: We understand from the editor that contributors for other subjects (like mathematical logie) would have been welcome. Each subject is given a chapter written by a mathematician and/or a mathematics librarian. Each entry gives enough information to locate and even order the resource, and often a one- or two-sentence description. The emphasis is an books, but key journals and on-line resources are also indicated. The chapters generally contain an introduction, a section an general sources, and then sections for the major subdivisions of a field. Sections often refer to general texts, and then further refine the subdivision. For example, the chapter an topology by Alan Hatcher contains a section an introductory books, then sections an algebraic topology, manifold theory, low-dimensional topology, history, and other resources. The section an manifold theory, for example, discusses differential topology, piecewise-linear topology, topological manifolds, and surgery theory.
    Part 1, "Tools and Strategies," contains three chapters. The first is a very interesting one an the culture of mathematics. For undergraduates who are thinking about advanced study (or for friends and family who are puzzled about what a mathematician does), this is a concise and even elegant overview. "Tools" continues with chapters an "Finding Mathematics Information" and an "Searching the Research Literature." Both chapters are written by experienced mathematics librarians and answer questions asked by those learning and studying mathematics. "Finding Mathematics Information" contains sixteen sections (too many to enumerate)-two of our favorites are "Locating Definitions and Basic Explanations" and "Finding or Verifying Quotations and Anecdotes." As with Part II, each entry contains complete bibliographic information with a one- or twosentence abstract. "Searching the Research Literature" contains five sections: introduction, strategies, finding journal articles using indexes, finding papers an the Web, and obtaining the resources found. This chapter is more of a discussion than a list of resources, but like the chapter an "Finding Mathematics Information" would be helpful for someone just beginning research in mathematics. Because this work is primarily arranged by discipline, it offers a different perspective than Nancy D. Anderson and Lois M. Pausch, editors, A Guide to Library Service in Mathematics (Greenwich, CT: JAI Press, Inc.), 1993. One might also consult the $65 book by Martha Tucker and Nancy Anderson, Guide to Information Sources in Mathematics and Statistics (Westport, CT: Libraries Unlimited), 2004. The book's major drawback is its price - 42c per page vs. 19c for Tucker and Anderson. However, it is still an important addition to your library's collection, a relevant resource for undergraduate and graduate student advisors, and perhaps a gift for the new librarian who will be working with your department."
    Series
    Books in library and information science; 66
  18. Newby, G.: Directory of directories on the Internet : a guide to information sources (1994) 0.01
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  19. Schmidt, D.: Guide to reference and information sources in the zoological sciences (2003) 0.01
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    Abstract
    This work is a comprehensive, thoroughly annotated directory filled with hundreds of esteemed resources published in the field of zoology
  20. Pester, D.: Finding legal information : a guide to print and electronic sources (2003) 0.01
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    Abstract
    This book, covering the most up-to-date information sources (printed and electronic), helps guide the reader towards the specific legal information they need. Is an accessible and easy-to-use directory of legal information sources for librarians, lawyers, students and anyone needing legal information. Covers mainly British and European Union law and includes general material and the main subject areas, including online and Internet sources. Also lists reference material, such as legal dictionaries and directories. The book is essentially a directory of information sources, with publishing details (including ISBN), and short comments where useful. Electronic sources are mentioned where relevant, with details of scope and any limitations of coverage.
    Content
    Key Features - Comprehensive and up-to-date (covering electronic sources and important legal developments, including civil procedure and human rights) - Covers the massive expansion of information an the web and online services - Practical and easy-to-use The Author The author has worked at the Institute of Advanced Legal Studies and House of Lords Library in London. He currently works at the London Metropolitan University library. Readership The book is aimed at academic and law librarians. Lawyers and students will also find the book invaluable. Contents Introduction General and primary material - statutes, bills, statutory instruments, general law reports, finding tools, general legal journals, general legal web sites and online services Main subject areas (includes established texts and substantial works only; reference to the most important and electronic legal sources) - banking/financial services; civil procedure/courts/legal system; constitutional/ administrative/public law/human rights; criminal law; employment law; environmental law; equity and trusts; European Union law; family law; land law/property law; to rts Reference material - dictionaries, directories, research guides Main legal publishers Indexes-legal and author indexes

Years

Types