Search (20 results, page 1 of 1)

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Abstract

In this paper, we define and present a comprehensive classification of user intent for Web searching. The classification consists of three hierarchical levels of informational, navigational, and transactional intent. After deriving attributes of each, we then developed a software application that automatically classified queries using a Web search engine log of over a million and a half queries submitted by several hundred thousand users. Our findings show that more than 80% of Web queries are informational in nature, with about 10% each being navigational and transactional. In order to validate the accuracy of our algorithm, we manually coded 400 queries and compared the results from this manual classification to the results determined by the automated method. This comparison showed that the automatic classification has an accuracy of 74%. Of the remaining 25% of the queries, the user intent is vague or multi-faceted, pointing to the need for probabilistic classification. We discuss how search engines can use knowledge of user intent to provide more targeted and relevant results in Web searching.

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Abstract

The study reported in this paper is part of a programme of ongoing research based on the model of the Information Search Process (ISP) developed in a series of prior studies by Kuhlthau. This study sought to gain a better understanding of the variety of tasks that involve lawyers as a particular group of information workers, how they use information to accomplish their work, and the role mediators play in their process of information seeking and use. Findings revealed that these lawyers frequently were involved in complex tasks that required a constructive process of interpreting, learning and creating. To accomplish these complex tasks, they preferred printed texts over computer databases primarily because computer databases required well-specified requests and did not offer an option for examining a wide range of information at one time. These lawyers called for an active potential role for mediators in 'just for me' services. 'Just for me' services would encompass designing systems to provide a wider range of access more compatible with the process of construction, applying and developing principles of classification that would offer a more uniform system for organising and accessing files, and providing direction in filtering the overwhelming amount of information available on electronic resources.

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Abstract

Choi and Rasmussen collect queries to the Library of Congress's American Memory photo archive from 48 scholars in American History by way of interviews and pre and post search questionnaires. Their interest is in the types of information need common in the visual domain, and the categories of terms most often used or indicated as appropriate for the description of image contents. Each search resulted in the provision of 20 items for evaluation by the searcher. Terms in queries and acceptable retrievals were categorized by a who, what, when, where faceted classification and queries into four needs categories; specific, general, abstract, and subjective. Two out of three analysts assigned all 38 requests into the same one of the four categories and in 19 cases all three agreed. General/nameable needs accounted for 60.5%, specific needs 26.3%, 7.9% for general/abstract, and 5.3% for subjective needs. The facet analysis indicated most content was of the form person/thing or event/condition limited by geography or time.

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Abstract

Surfing the World Wide Web used to be cool, dude, real cool. But things have gotten hot - so hot that finding something useful an the Web is no longer cool. It is suffocating Web searchers in the smoke and debris of mountain-sized lists of hits, decisions about which search engines they should use, whether they will get lost in the dizzying maze of a subject directory, use the right syntax for the search engine at hand, enter keywords that are likely to retrieve hits an the topics they have in mind, or enlist a browser that has sufficient functionality to display the most promising hits. When it comes to Web searching, in a few short years we have gone from the cool image of surfing the Web into the frying pan of searching the Web. We can turn down the heat by rethinking what Web searchers are doing and introduce some order into the chaos. Web search strategies that are tool-based-oriented to specific Web searching tools such as search en gines, subject directories, and meta search engines-have been widely promoted, and these strategies are just not working. It is time to dissect what Web searching tools expect from searchers and adjust our search strategies to these new tools. This discussion offers Web searchers help in the form of search strategies that are based an strategies that librarians have been using for a long time to search commercial information retrieval systems like Dialog, NEXIS, Wilsonline, FirstSearch, and Data-Star.

Date

22. 9.1997 19:16:05

Source

Saving the time of the library user through subject access innovation: Papers in honor of Pauline Atherton Cochrane. Ed.: W.J. Wheeler

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Abstract

Transaction logs from four different Web-based information retrieval environments (bibliographic databank, OPAC, search engine, specialized search system) were analyzed for empirical regularities in search characteristics to determine whether users engage in different behaviors in different Web-based search environments. Descriptive statistics and relative frequency distributions related to term usage, query formulation, and session duration were tabulated. The analysis revealed that there are differences in these characteristics. Users were more likely to engage in extensive searching using the OPAC and specialized search system. Surprisingly, the bibliographic databank search environment resulted in the most parsimonious searching, more similar to a general search engine. Although on the surface Web-based search facilities may appear similar, users do engage in different search behaviors.

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Abstract

Subject content analysis of Web query terms is essential to understand Web searching interests. Such analysis includes exploring search topics and observing changes in their frequency distributions with time. To provide a basis for in-depth analysis of users' search interests on a larger scale, this article presents a query categorization approach to automatically classifying Web query terms into broad subject categories. Because a query is short in length and simple in structure, its intended subject(s) of search is difficult to judge. Our approach, therefore, combines the search processes of real-world search engines to obtain highly ranked Web documents based on each unknown query term. These documents are used to extract cooccurring terms and to create a feature set. An effective ranking function has also been developed to find the most appropriate categories. Three search engine logs in Taiwan were collected and tested. They contained over 5 million queries from different periods of time. The achieved performance is quite encouraging compared with that of human categorization. The experimental results demonstrate that the approach is efficient in dealing with large numbers of queries and adaptable to the dynamic Web environment. Through good integration of human and machine efforts, the frequency distributions of subject categories in response to changes in users' search interests can be systematically observed in real time. The approach has also shown potential for use in various information retrieval applications, and provides a basis for further Web searching studies.

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Abstract

The study explored how people in two different cultures conduct two types of subject searches. Twenty-four American students and 40 Taiwanese students were given the same task looking for answers on the Internet by navigating through directories and by using keywords in the American-based Yahoo services. The findings pointed to differences between the groups due to their familiarity with the English language. On the other hand, presumed cultural differences did not seem to result in different search behaviors or preferences. These findings were preliminary and suggestions for future research were made.

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Source

Library and information science research. 22(2000) no.4, S.371-382

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Abstract

Search engines are very popular tools for collecting information from distributed resources. They provide not only search facilities, but they also offer directories for users to browse content divided into groups. In this paper, we've adopted an individual differences approach to explore user's attitudes towards various interface features provided by existing Web directories. Among a variety of individual differences, cognitive style is a particularly important characteristic that influences the effectiveness of information seeking. Empirical results indicate that users' cognitive styles influence their reactions to the organization of subject categories, presentation of the results, and screen layout. We developed a set of design guidelines an the basis of these results, and propose a flexible interface that adopts these guidelines to accommodate the preferences of different cognitive style groups.

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Abstract

This paper uses a mix of qualitative and quantitative methodology to analyse differences between Finnish and American web searchers (n=27 per country) in their choice of initial search strategies (direct address, subject directory and search engines) and their reasoning underlying these choices, with data gathered via a questionnaire. The paper looks at these differences for four types of questions with two variables: closed/open and predictable/unpredictable source of answer (n=16 questions per searcher; total n=864 questions). The paper found significant differences between the two groups' initial search strategies and for three of the four types of questions. The reasoning varied across countries and questions as well, with Finns mentioning fewer reasons although both groups mentioned in aggregate a total of 1,284 reasons in twenty-four reason categories. The reasoning indicated that both country groups considered not only question-related reasons but also source- and search-strategy related reasons in making their decision. The research raises questions about considering cultural differences in designing web search access mechanisms.

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Abstract

Adapting the consumer behavior selectivity model to the Web environment, this paper's key contribution is the introduction of a self-concept orientation model of Web information seeking. This model, which addresses gender, effort, and information content factors, questions the commonly assumed equivalence of sex and gender by specifying the measurement of gender-related selfconcept traits known as self- and other-orientation. Regression analyses identified associations between self-orientation, other-orientation, and self-reported search frequencies for content with identical subject domain (e.g., medical information, government information) and differing relevance (i.e., important to the individual personally versus important to someone close to him or her). Self- and other-orientation interacted such that when individuals were highly self-oriented, their frequency of search for both self- and other-relevant information depended on their level of other-orientation. Specifically, high-self/high-other individuals, with a comprehensive processing strategy, searched most often, whereas high-self/low-other respondents, with an effort minimization strategy, reported the lowest search frequencies. This interaction pattern was even more pronounced for other-relevant information seeking. We found no sex differences in search frequency for either self-relevant or other-relevant information.

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Abstract

Libraries, private and public, offer valuable resources to library patrons. As of today, the only way to locate information archived exclusively in libraries is through their catalogs. Library patrons, however, often find it difficult to formulate a proper query, which requires using specific keywords assigned to different fields of desired library catalog records, to obtain relevant results. These improperly formulated queries often yield irrelevant results or no results at all. This negative experience in dealing with existing library systems turns library patrons away from directly querying library catalogs; instead, they rely on Web search engines to perform their searches first, and upon obtaining the initial information (e.g., titles, subject headings, or authors) on the desired library materials, they query library catalogs. This searching strategy is an evidence of failure of today's library systems. In solving this problem, we propose an enhanced library system, which allows partial, similarity matching of (a) tags defined by ordinary users at a folksonomy site that describe the content of books and (b) unrestricted keywords specified by an ordinary library patron in a query to search for relevant library catalog records. The proposed library system allows patrons posting a query Q using commonly used words and ranks the retrieved results according to their degrees of resemblance with Q while maintaining the query processing time comparable with that achieved by current library search engines.

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Abstract

The authors investigated 11 sports-related query keywords extracted from a public search engine query log to better understand sports-related information seeking on the Internet. After the query log contents were cleaned and query data were parsed, popular sports-related keywords were identified, along with frequently co-occurring query terms associated with the identified keywords. Relationships among each sports-related focus keyword and its related keywords were characterized and grouped using multidimensional scaling (MDS) in combination with traditional hierarchical clustering methods. The two approaches were synthesized in a visual context by highlighting the results of the hierarchical clustering analysis in the visual MDS configuration. Important events, people, subjects, merchandise, and so on related to a sport were illustrated, and relationships among the sports were analyzed. A small-scale comparative study of sports searches with and without term assistance was conducted. Searches that used search term assistance by relying on previous query term relationships outperformed the searches without the search term assistance. The findings of this study provide insights into sports information seeking behavior on the Internet. The developed method also may be applied to other query log subject areas.

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Date

10. 4.2005 14:52:22

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Date

2. 7.2005 12:22:50

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Date

5. 6.2006 11:22:23

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Date

27. 5.2007 13:55:22

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Date

23.12.2007 12:22:16

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Abstract

The study analyses how students' growing understanding of the topic and search experience were related to their choice of search tactics and terms while preparing a research proposal for a small empirical study. In addition to that, the findings of the study are used to test Vakkari's (2001) theory of task-based IR. The research subjects were 22 students of psychology attending a seminar for preparing the proposal. They made a search for their task in PsychINFO database at the beginning and end of the seminar. Data were collected in several ways. A pre- and post-search interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded as were the transaction logs. The results show that search experience was slightly related to the change of facets. Although the students' vocabulary of the topic grew generating an increased use of specific terms between the sessions, their use of search tactics and operators remained fairly constant. There was no correlation between the terms and tactics used and the total number of useful references found. By comparing these results with the findings of relevant earlier studies the conclusion was drawn that domain knowledge has an impact on searching assuming that users have a sufficient command of the system used. This implies that the tested theory of task-based IR is valid on condition that the searchers are experienced. It is suggested that the theory should be enriched by including search experience in its scope.

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Date

1. 1.2009 10:22:40