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  1. Petrucciani, A.: RDA: a critical analysis based on cataloguing theory and practice (2016) 0.00
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  2. Beghtol, C.: ¬L'¬efficacia del recupero (1993) 0.00
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    Abstract
    Proposes a new experimental methodology for evaluating the results of library research from the user's viewpoint. Illustrates the theory by comparing the efficacy of information retrieved from 2 document catalogues, identical except that one is alphabetical and the other numerical/verbal. The methodology utilises the concept of 3 dependent variables: 'promising references retrieved' by the researcher; 'documents read'; and 'documents cited'. Claims that the retrieval effectiveness of the techniques outlined compares favourably with that of W.S. Cooper's methodology
  3. Solimine, G.: Qualita totale e qualita del colloquio (1993) 0.00
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    Abstract
    Attempts to apply the most recent theories about company wide quality control to public library reference services, and in particular to librarian user interaction during the reference interview. Elements of the interaction that directly affect the quality of the service include the librarian's ability to listen, understand the user's real requirement, and offer the most precise and apt solution to the query. There are also indirect quality factors such as the range of information sources available, the librarian's query solving routine and his educational level, and familiarity with sources and search methods. Looks at the possible outcomes of the reference interview, and how user needs are satisfied
  4. Aghemo, A.: ¬Le risorse informative elettroniche (1995) 0.00
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    Abstract
    Illustrates how a public library reference service that aims to utilise all types of information resources, both traditional and electronic, increases the options available to users but at the same time risks the emergence of 'Chaotic' situations, arising from inadequate training of the librarian; damage to or misuse of equipment by users; breaches of copyright; or the unforeseen hidden costs involved in Internet based resources. Discusses the 2 levels of training needed by electronic reference librarians; the essential knowledge they require; the pros and cons of reference service fee charging; and the problem of finding the right balance between CD-ROM and Internet resources
  5. Ridi, R.: ¬La biblioteca virtuale come ipertesto (1996) 0.00
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    Abstract
    Since an increasing variety of electronic information media and their hybrid developments is available in libraries, a unifying concept is needed to obviate the constant creation of new fonds and catalogues, and the futile search for the illusory 'definitive' electronic product. Suggests that although the Internet provides only a superficial integration of various electronic media, its central concept is the unifying one of hypertextuality, whose 4 main elements are the following: multilinearity; hypermediality; integrability; and interactiveness. Explains these ideas, and describes also Philip Barker's suggested 4 categories of the technologically advanced library: multimedia, electronic, digital and virtual. Makes suggestions to help librarians progress towards the virtual library
  6. Bolzoni, D.; Santoro, M.: Percorsi bibliografici (1996) 0.00
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    Abstract
    Describes a proposed system for helping public library users, in praticular students, in their document searches. The system would directly involve users in compiling cards that indictae the various library sources (encyclopedias, books, newspapers, magazines, etc.) from which they retrieved bibliographic data. These cards would then be used to create a search path catalogue having 2 sections: general research topics; and keywords. Subsequently the librarian would form a database from this information. Such a system would not only benefit other researchers but also help the library to plan acquisition and rationalise its document arrangements. The scheme won 3rd prize in an open competition designated 'La biblioteca desiderata' (The kind of library we want), promoted jointly by the Milan Province Cultural Office and Biblioteche Oggi
  7. Serrai, A.: Funzioni e valori della bibliografia (1996) 0.00
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    Abstract
    A reprint of the introduction to Vol.IX of the author's 'History of Bibliography' (Storia della Bibliografia). Cites K. Popper's theory of the 3 worlds of reality, i.e the natural world; subjective experiences; and recorded information; arguing that over the past 50 years bibliography has been relegated to dealing with researches that relate to the 2nd world and has thus lost its true scientific character. We should restore to bibliography the attributes deriving from its roots and from its links with the 3rd world, so that it can be applied directly to the architectue of general semantics, which related both to ideas and documents