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  • × language_ss:"nl"
  • × theme_ss:"Informationsdienstleistungen"
  1. Doek, A.: Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen (1994) 0.01 
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    Source
    Bibliotheek en Samenleving. 22(1994) no.2, S.26-29
  2. Frowein, C.: Benchmarking voor informatiedienstverleners : een zinvolle stap op weg naar kwaliteit (1998) 0.01 
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  3. Braaksma, H.: Inspelen op informatievaardigheden en behoeften van gebruikers (1997) 0.00 
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