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Crawford, J.: Evaluation of library and information services (2000)
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- Issue
- 2nd ed.
-
Bunch, A.: ¬The basics of community information work (1993)
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- Footnote
- 2nd ed. von: 'The basics of information work'
-
Reference and information services : an introduction (1995)
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- Issue
- 2nd ed.
-
Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- Date
- 26. 2.2008 19:22:51
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Webb, S.P.: Creating an information service (1996)
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- Date
- 26. 7.2002 21:40:00
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Reference and information services : an introduction (2001)
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- Date
- 1. 3.2008 10:21:17
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Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000)
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- Date
- 21. 3.2008 18:36:53