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Diella, L.: Formare al reference in una biblioteca di facolta (1998)
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Etkin, C.: Creating a core knowledge for electronic reference services (1995/96)
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Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998)
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- Source
- Computers in libraries. 18(1998) no.5, S.22-25