Search (48 results, page 1 of 3)

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Abstract

In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.

Date

22. 3.2002 9:55:52

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen

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Abstract

Search engine users typically engage in multiquery sessions in their quest to fulfill their information needs. Despite a plethora of research findings suggesting that a significant group of users look for information within a specific geographical scope, existing reformulation studies lack a focused analysis of how users reformulate geographic queries. This study comprehensively investigates the ways in which users reformulate such needs in an attempt to fill this gap in the literature. Reformulated sessions were sampled from a query log of a major search engine to extract 2,400 entries that were manually inspected to filter geo sessions. This filter identified 471 search sessions that included geographical intent, and these sessions were analyzed quantitatively and qualitatively. The results revealed that one in five of the users who reformulated their queries were looking for geographically related information. They reformulated their queries by changing the content of the query rather than the structure. Users were not following a unified sequence of modifications and instead performed a single reformulation action. However, in some cases it was possible to anticipate their next move. A number of tasks in geo modifications were identified, including standard, multi-needs, multi-places, and hybrid approaches. The research concludes that it is important to specialize query reformulation studies to focus on particular query types rather than generically analyzing them, as it is apparent that geographic queries have their special reformulation characteristics.

Date

26. 1.2014 18:48:22

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Abstract

This study addresses the impact of domain expertise (i.e. of prior knowledge of the domain) on the performance and query strategies used by users while searching for information. Twenty-four experts (psychology students) and 24 non-experts (students from other disciplines) had to search for psychology information from the Universalis website in order to perform six information problems of varying complexity: two simple problems (the keywords required to complete the task were provided in the problem statement), two more difficult problems (the keywords required had to be inferred) and two impossible problems (no answer was provided by the website). The results showed that participants with prior knowledge in the domain (experts in psychology) performed better (i.e. reached more correct answers after shorter search times) than non-experts. This difference was stronger as the complexity of the problems increased. This study also showed that experts and non-experts displayed different query strategies. Experts reformulated the impossible problems more often than non-experts, because they produced new queries with psychology-related keywords. The participants rarely used thematic category tool and when they did so this did not enhance their performance.

Date

25. 1.2016 18:46:22

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Abstract

This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.

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Abstract

Previous empirical studies of searcher behaviour have drawn attention to a wide variety of factors that affect performance; for instance, the display of retrieved results can alter search strategies (Allen 1991, 1994), the information need type influences search behaviour, (Elkerton et al 1984, Marchionini 1995); while the task complexity, reflected in the information need can affect user's search behaviour (Large et al 1994). Furthermore, information source selection (Bassilli 1977), and the user's model of the system and domain impact on the search process (Michel 1994); while motivation (Solomon 1993, Jacobsen et al 1992) and the importance of the information need (Wendt 1969) also influence search duration and the effort a user will employ. Rouse and Rouse (1984) in a review of empirical studies, summarise a wide variety of variables that can effect searching behaviour, including payoff, costs of searching, resource available, amount of information sought, characteristics of the data and conflicts between documents. It appears that user behaviour is inconsistent in the search strategies adopted even for the same search need and system (Davidson 1977, Iivonen 1995). Theories of searcher behaviour have been proposed that provide explanations of aspects of end-user behaviour, such as the evolution of the user's information need and the problems of articulating a query, [Bates (1979, 1989), Markey and Atherton 1978], effective search strategies in browsing and goal directed searches [Marchionini 1995, Belkin (1987, 1993)], the linguistic problem of matching search terms with indexing terms or content of target documents through an expert intermediary (Ingwersen 1982) or cognitive aspects of IR (Kulthau 1984, Ingwersen 1996).

Date

22. 3.2002 9:54:13

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen

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Source

Library and information science research. 22(2000) no.4, S.371-382

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Abstract

The study investigated how users' emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users' emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed.

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Abstract

This research examined college students' image searching processes on the Web. The study's objective was to collect empirical data on students' search needs and identify what contextual factors had a significant influence on their image searching tactics. While confirming common search behaviors such as Google-dominant use, short queries, rare use of advanced search options, and checking few search result pages, the findings also revealed a significantly different effect of contextual factors on the tactics of querying and navigating, performance, and relevance judgment. In particular, interaction activities were differentiated by task goals, level of searching expertise, and work task stages. The results suggested that context-sensitive services and interface features would better suit Web users' actual needs and enhance their searching experience.

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Abstract

This article explores the effects of undergraduate students' mental models of the Web on their online searching behavior. Forty-four undergraduate students, mainly freshmen and sophomores, participated in the study. Subjects' mental models of the Web were treated as equally good styles and operationalized as drawings of their perceptions about the Web. Four types of mental models of the Web were identified based on the drawings and the associated descriptions: technical view, functional view, process view, and connection view. In the study, subjects were required to finish two search tasks. Searching behavior was measured from four aspects: navigation and performance, subjects' feelings about tasks and their own performances, query construction, and search patterns. The four mental model groups showed different navigation and querying behaviors, but the differences were not significant. Subjects' satisfaction with their own performances was found to be significantly correlated with the time to complete the task. The results also showed that the familiarity of the task to subjects had a major effect on their ways to start interaction, query construction, and search patterns.

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Abstract

In recent years, searching the web on mobile devices has become enormously popular. Because mobile devices have relatively small screens and show fewer search results, search behavior with mobile devices may be different from that with desktops or laptops. Therefore, examining these differences may suggest better, more efficient designs for mobile search engines. In this experiment, we use eye tracking to explore user behavior and performance. We analyze web searches with 2 task types on 2 differently sized screens: one for a desktop and the other for a mobile device. In addition, we examine the relationships between search performance and several search behaviors to allow further investigation of the differences engendered by the screens. We found that users have more difficulty extracting information from search results pages on the smaller screens, although they exhibit less eye movement as a result of an infrequent use of the scroll function. However, in terms of search performance, our findings suggest that there is no significant difference between the 2 screens in time spent on search results pages and the accuracy of finding answers. This suggests several possible ideas for the presentation design of search results pages on small devices.

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Abstract

This article reports on a qualitative study exploring: (1) strategies and behaviors of public library users during interaction with an OPAC; and (2) users' confidence in finding needed information on-line. Questionnaires, interviews, and observations were employed to gather data from 32 public library users. the results found search behaviors, confidence, and other feelings varied, based on 3 types of searches: unknown-item searches; area searches; and known-item searches. Term generation was the most important factor in unknown-item search strategies. Speed and convenience palyed a role in area searches, and simplicity characterized known-item searches. Of the 3 types, unknown-item searchers experienced the most frustration and doubt; known-item searchers the most disappointment; and area searchers the most confidence and contentment. Knowledge of these differences may prove helpful for librarians and interface designers

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Abstract

User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.

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Abstract

Recent studies show that humans engage in multitasking behaviors as they seek and search information retrieval (IR) systems for information on more than one topic at the same time. For example, a Web search session by a single user may consist of searching on single topics or multitasking. Findings are presented from four separate studies of the prevalence of multitasking information seeking and searching by Web, IR system, and library users. Incidence of multitasking identified in the four different studies included: (1) users of the Excite Web search engine who completed a survey form, (2) Excite Web search engine users filtered from an Excite transaction log from 20 December 1999, (3) mediated on-line databases searches, and (4) academic library users. Findings include: (1) multitasking information seeking and searching is a common human behavior, (2) users may conduct information seeking and searching on related or unrelated topics, (3) Web or IR multitasking search sessions are longer than single topic sessions, (4) mean number of topics per Web search ranged of 1 to more than 10 topics with a mean of 2.11 topic changes per search session, and (4) many Web search topic changes were from hobbies to shopping and vice versa. A more complex model of human seeking and searching levels that incorporates multitasking information behaviors is presented, and a theoretical framework for human information coordinating behavior (HICB) is proposed. Multitasking information seeking and searching is developing as major research area that draws together IR and information seeking studies toward a focus on IR within the context of human information behavior. Implications for models of information seeking and searching, IR/Web systems design, and further research are discussed.

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Abstract

This article studies one of the main bottlenecks in providing more effective information access: the poverty on the query end. We explore whether users can classify keyword queries into categories from the DMOZ directory on different levels and whether this topical context can help retrieval performance. We have conducted a user study to let participants classify queries into DMOZ categories, either by freely searching the directory or by selection from a list of suggestions. Results of the study show that DMOZ categories are suitable for topic categorization. Both free search and list selection can be used to elicit topical context. Free search leads to more specific categories than the list selections. Participants in our study show moderate agreement on the categories they select, but broad agreement on the higher levels of chosen categories. The free search categories significantly improve retrieval effectiveness. The more general list selection categories and the top-level categories do not lead to significant improvements. Combining topical context with blind relevance feedback leads to better results than applying either of them separately. We conclude that DMOZ is a suitable resource for interacting with users on topical categories applicable to their query, and can lead to better search results.

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Abstract

Reports on a study conducted at Indiana University in the summer of 1993 which observed 10 advanced graduate students in language and literature studies as they conducted literature searches using databases on CD-ROM. Presents a brief review of related literature on relevance judgements, human-computer interaction (HCI) and information seeking behaviour of humanities students. The search strategies of the graduate students under study were found to be typical of humanities scholars, who create large sets and review records quickly to select relevant items. Factors influencing relevance assessments included language, source of publication, author, and length of work. Participants especially appreciated electronic access to the Modern Language Association (MLA) International Bibliography but encountered problems with the controlled vocabulary and analytic entries for books and proceedings. The study has identified problems with database content, presentation and search interfaces which should be considered by system designers

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Abstract

Researchers in the discipline of Higher Education have examined philosophical and psychological literature to develop epistemological development theories and models. They are primarily interested in understanding: "how individuals come to know, the theories and beliefs they hold about knowing, and the manner in which such epistemological premises are a part of and an influence on the cognitive processes of thinking and reasoning" (Hofer & Pintrinch, 1997). I propose to develop a theoretical framework for undergraduates' information seeking behavior based upon the insights into their knowledge construction offered through these models and theories of epistemological development. Epistemology is defined as "the philosophical study of the nature, sources, and limits of knowledge' (Moser, Mulder, & Trout, 1998). I will focus my paper on four major theories and models of undergraduates' epistemological development. I will present a new model of information seeking behavior incorporating these theories and models about how undergraduates construct knowledge and the consequent influence on their information seeking behavior

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Abstract

Collating data from a number of log and questionnaire studies conducted largely into the use of a range of consumer health digital information platforms, Centre for Information Behaviour and the Evaluation of Research (Ciber) researchers describe some new thoughts on characterising (and naming) information seeking behaviour in the digital environment, and in so doing, suggest a new typology of digital users. The characteristic behaviour found is one of bouncing in which users seldom penetrate a site to any depth, tend to visit a number of sites for any given information need and seldom return to sites they once visited. They tend to "feed" for information horizontally, and whether they search a site of not depends heavily on "digital visibility", which in turn creates all the conditions for "bouncing". The question whether this type of information seeking represents a form of "dumbing down or up", and what it all means for publishers, librarians and information providers, who might be working on other, possible outdated usage paradigms, is discussed.

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Abstract

Ellis, et alia, now provide part five of their study on mediated searching which is treated separately here because of the presence of additional authors. The data source remains cases collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K. but the focus here is on seeker/intermediary interaction utilizing the Saracevic triadic IR model, and the method is the analysis of discourse. While the pre-search interview stressed problem definition, interaction during the search in terms of relevance and magnitude continued to develop the problem statement. The user and intermediary focused on search tactics, review and relevance, while the intermediary interaction with the system was comprised of terminology and answers. The interaction clearly affected the search process. Users and intermediaries considered the process effective and users felt the intermediary increased their overall satisfaction.

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Abstract

Given that time is money, Web searching can be a very expensive proposition. Even with the best search technology, the usefulness of search results depends on the searcher's ability to use that technology effectively. In an effort to improve this ability, our research investigates the effects of logic training, interface training, and the type of search interface on the search process. In a study with 145 participants, we found that even limited training in basic Boolean logic improved performance with a simple search interface. Surprisingly, for users of an interface that assisted them in forming syntactically correct Boolean queries, performance was negatively affected by logic training and unaffected by interface training. Use of the assisted interface itself, however, resulted in strong improvements in performance over use of the simple interface. In addition to being useful for search engine providers, these findings are important for all companies that rely heavily on search for critical aspects of their operations, in that they demonstrate simple means by which the search experience can be improved for their employees and customers.