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  1. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.02
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    Abstract
    This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
    Date
    22. 3.2002 8:51:28
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  2. Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998) 0.02
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    Date
    22. 9.1997 19:16:05
    Source
    Visualizing subject access for 21st century information resources: Papers presented at the 1997 Clinic on Library Applications of Data Processing, 2-4 Mar 1997, Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign. Ed.: P.A. Cochrane et al
  3. Mizrachi, D.; Bates, M.J.: Undergraduates' personal academic information management and the consideration of time and task-urgency (2013) 0.02
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    Abstract
    Young undergraduate college students are often described as "digital natives," presumed to prefer living and working in completely digital information environments. In reality, their world is part-paper/part-digital, in constant transition among successive forms of digital storage and communication devices. Studying for a degree is the daily work of these young people, and effective management of paper and digital academic materials and resources contributes crucially to their success in life. Students must also constantly manage their work against deadlines to meet their course and university requirements. This study, following the "Personal Information Management" (PIM) paradigm, examines student academic information management under these various constraints and pressures. A total of 41 18- to 22-year-old students were interviewed and observed regarding the content, structure, and uses of their immediate working environment within their dormitory rooms. Students exhibited remarkable creativity and variety in the mixture of automated and manual resources and devices used to support their academic work. The demands of a yearlong procession of assignments, papers, projects, and examinations increase the importance of time management activities and influence much of their behavior. Results provide insights on student use of various kinds of information technology and their overall planning and management of information associated with their studies.
  4. Aloteibi, S.; Sanderson, M.: Analyzing geographic query reformulation : an exploratory study (2014) 0.02
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    Abstract
    Search engine users typically engage in multiquery sessions in their quest to fulfill their information needs. Despite a plethora of research findings suggesting that a significant group of users look for information within a specific geographical scope, existing reformulation studies lack a focused analysis of how users reformulate geographic queries. This study comprehensively investigates the ways in which users reformulate such needs in an attempt to fill this gap in the literature. Reformulated sessions were sampled from a query log of a major search engine to extract 2,400 entries that were manually inspected to filter geo sessions. This filter identified 471 search sessions that included geographical intent, and these sessions were analyzed quantitatively and qualitatively. The results revealed that one in five of the users who reformulated their queries were looking for geographically related information. They reformulated their queries by changing the content of the query rather than the structure. Users were not following a unified sequence of modifications and instead performed a single reformulation action. However, in some cases it was possible to anticipate their next move. A number of tasks in geo modifications were identified, including standard, multi-needs, multi-places, and hybrid approaches. The research concludes that it is important to specialize query reformulation studies to focus on particular query types rather than generically analyzing them, as it is apparent that geographic queries have their special reformulation characteristics.
    Date
    26. 1.2014 18:48:22
  5. Beaudoin, J.E.: Content-based image retrieval methods and professional image users (2016) 0.02
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    Abstract
    This article reports the findings of a qualitative research study that examined professional image users' knowledge of, and interest in using, content-based image retrieval (CBIR) systems in an attempt to clarify when and where CBIR methods might be applied. The research sought to determine the differences in the perceived usefulness of CBIR technologies among image user groups from several domains and explicate the reasons given regarding the utility of CBIR systems for their professional tasks. Twenty participants (archaeologists, architects, art historians, and artists), individuals who rely on images of cultural materials in the performance of their work, took part in the study. The findings of the study reveal that interest in CBIR methods varied among the different professional user communities. Individuals who showed an interest in these systems were primarily those concerned with the formal characteristics (i.e., color, shape, composition, and texture) of the images being sought. In contrast, those participants who expressed a strong interest in images of known items, images illustrating themes, and/or items from specific locations believe concept-based searches to be the most direct route. These image users did not see a practical application for CBIR systems in their current work routines.
    Date
    22. 1.2016 12:32:25
  6. Monchaux, S.; Amadieu, F.; Chevalier, A.; Mariné, C.: Query strategies during information searching : effects of prior domain knowledge and complexity of the information problems to be solved (2015) 0.02
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    Abstract
    This study addresses the impact of domain expertise (i.e. of prior knowledge of the domain) on the performance and query strategies used by users while searching for information. Twenty-four experts (psychology students) and 24 non-experts (students from other disciplines) had to search for psychology information from the Universalis website in order to perform six information problems of varying complexity: two simple problems (the keywords required to complete the task were provided in the problem statement), two more difficult problems (the keywords required had to be inferred) and two impossible problems (no answer was provided by the website). The results showed that participants with prior knowledge in the domain (experts in psychology) performed better (i.e. reached more correct answers after shorter search times) than non-experts. This difference was stronger as the complexity of the problems increased. This study also showed that experts and non-experts displayed different query strategies. Experts reformulated the impossible problems more often than non-experts, because they produced new queries with psychology-related keywords. The participants rarely used thematic category tool and when they did so this did not enhance their performance.
    Date
    25. 1.2016 18:46:22
  7. Hsieh-Yee, I.: Research on Web-search behavior (2001) 0.02
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    Abstract
    This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.
  8. Ennis, M.; Sutcliffe, A.G.; Watkinson, S.J.: Towards a predictive model of information seeking : empirical studies of end-user-searching (1999) 0.02
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    Abstract
    Previous empirical studies of searcher behaviour have drawn attention to a wide variety of factors that affect performance; for instance, the display of retrieved results can alter search strategies (Allen 1991, 1994), the information need type influences search behaviour, (Elkerton et al 1984, Marchionini 1995); while the task complexity, reflected in the information need can affect user's search behaviour (Large et al 1994). Furthermore, information source selection (Bassilli 1977), and the user's model of the system and domain impact on the search process (Michel 1994); while motivation (Solomon 1993, Jacobsen et al 1992) and the importance of the information need (Wendt 1969) also influence search duration and the effort a user will employ. Rouse and Rouse (1984) in a review of empirical studies, summarise a wide variety of variables that can effect searching behaviour, including payoff, costs of searching, resource available, amount of information sought, characteristics of the data and conflicts between documents. It appears that user behaviour is inconsistent in the search strategies adopted even for the same search need and system (Davidson 1977, Iivonen 1995). Theories of searcher behaviour have been proposed that provide explanations of aspects of end-user behaviour, such as the evolution of the user's information need and the problems of articulating a query, [Bates (1979, 1989), Markey and Atherton 1978], effective search strategies in browsing and goal directed searches [Marchionini 1995, Belkin (1987, 1993)], the linguistic problem of matching search terms with indexing terms or content of target documents through an expert intermediary (Ingwersen 1982) or cognitive aspects of IR (Kulthau 1984, Ingwersen 1996).
    Date
    22. 3.2002 9:54:13
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
  9. Wilson, T.D.: Revisiting user studies and information needs (2006) 0.02
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    Abstract
    Purpose - The purpose of this paper is to respond to Bawden's review of Wilson's 1981 paper, "On user studies and information needs". Design/methodology/approach - The paper reflects on the context of the original paper, and on subsequent developments. Findings - The paper comments on a variety of issues relating to information science as a discipline, and its research programme and methods, with specific emphasis on the understanding of human information behaviour. Originality/value - The paper provides a unique perspective on the development of this aspect of the discipline.
  10. Griesbaum, J.; Mahrholz, N.; Kiedrowski, K. von Löwe; Rittberger, M.: Knowledge generation in online forums : a case study in the German educational domain (2015) 0.02
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    Abstract
    Purpose - The purpose of this paper is to get a first approximation of the usefulness of online forums with regard to information seeking and knowledge generation. Design/methodology/approach - This study captures the characteristics of knowledge generation by examining the pragmatics and types of information needs of posted questions and by investigating knowledge related characteristics of discussion posts as well as the success of communication. Three online forums were examined. The data set consists of 55 threads, containing 533 posts which were categorized manually by two researchers. Findings - Results show that questioners often ask for personal estimations. Information needs often aim for actionable insights or uncertainty reduction. With regard to answers, factual information is the dominant content type and has the highest knowledge value as it is the strongest predictor with regard to the generation of new knowledge. Opinions are also relevant, but in a rather subsequent and complementary way. Emotional aspects are scarcely observed. Overall, results indicate that knowledge creation predominantly follows a socio-cultural paradigm of knowledge exchange. Research limitations/implications - Although the investigation captures important aspects of knowledge building processes, the measurement of the forums' knowledge value is still rather limited. Success is only partly measurable with the current scheme. The central coding category "new topical knowledge" is only of nominal value and therefore not able to compare different kinds of knowledge gains in the course of discussion. Originality/value - The investigation reaches out beyond studies that do not consider that the role and relevance of posts is dependent on the state of the discussion. Furthermore, the paper integrates two perspectives of knowledge value: the success of the questioner with regard to the expressed information need and the knowledge building value for communicants and readers.
    Date
    20. 1.2015 18:30:22
  11. Schacter, J.; Chung, G.K.W.K.; Dorr, A.: Children's Internet searching on complex problems : performance and process analyses (1998) 0.02
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    Abstract
    Examines the effects of task structure on elementary school students' information seeking on the Internet. 32 5th and 6th grade students searched on 2 tasks for information that was relevant to solving 2 problems. Information seeking process behaviours were analyzed by collecting computer trace data of each student's search. Information seeking performance was measured by 2 adult raters and by students' own judgements of all documents found. Analyses of students' process behaviours illustrated that children are interactive information seekers, preferring to browse rather than plan or employ systematic analytic-based searching strategies. Performance results indicated that children have difficulty finding relevant information on the Internet, however, children did search more effectively on the ill-defined task than on the well-defined one. When judging their own performance, students rated their work equally on both tasks, yet adult judges found that studented permormed significantly worse on the well-defined task
  12. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.02
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    Date
    22. 1.2000 17:52:11
  13. Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000) 0.02
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    Source
    Library and information science research. 22(2000) no.4, S.371-382
  14. Kim, K.-S.: Effects of emotion control and task on Web searching behavior (2008) 0.02
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    Abstract
    The study investigated how users' emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users' emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed.
  15. Solomon, P.: On the dynamics of information system use : from novice to? (1992) 0.01
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    Abstract
    Explores the variety of user behaviour exhibited by users of information retrieval systems over time and the effort of differences between expert and novice searchers on an understanding of information searching dynamics and on the design of information systems. Based on a naturalistic case study. Points out some of the dynamic patterns of behaviour of children's use of online catalogues (OPACs)
  16. Lazonder, A.W.; Biemans, H.J.A.; Wopereis, I.G.J.H.: Differences between novice and experienced users in searching information on the World Wide Web (2000) 0.01
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    Abstract
    Searching for information on the WWW basically comes down to locating an appropriate Web site and to retrieving relevant information from that site. This study examined the effect of a user's WWW experience on both phases of the search process. 35 students from 2 schools for Dutch pre-university education were observed while performing 3 search tasks. The results indicate that subjects with WWW-experience are more proficient in locating Web sites than are novice WWW-users. The observed differences were ascribed to the experts' superior skills in operating Web search engines. However, on tasks that required subjects to locate information on specific Web sites, the performance of experienced and novice users was equivalent - a result that is in line with hypertext research. Based on these findings, implications for training and supporting students in searching for information on the WWW are identified. Finally, the role of the subjects' level of domain expertise is discussed and directions for future research are proposed
  17. Bawden, D.: Users, user studies and human information behaviour : a three-decade perspective on Tom Wilson's "On user studies and information needs" (2006) 0.01
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    Abstract
    Purpose - The purpose of this paper is to review Wilson's (1981) seminal article, "On user studies and information needs" (Journal of Documentation, 1981, Vol. 37 No. 1, pp. 3-15) as part of a series celebrating the Journal's 60th anniversary. Design/methodology/approach - This paper adopts a literature-based conceptual analysis, taking Wilson's paper as the starting point, and evaluating the significance of, and later developments in, the issues dealt with in that article. Findings - Wilson's article has had a significant effect on the development of information science. It dealt with several fundamental issues, including the nature of information itself and of information need, models of information seeking and information behaviour, particularly those based on phenomenological or "whole life" concepts, appropriate research methods for these areas, and the nature of information science as an academic discipline. Originality/value - The paper provides a perspective on the development of information science over 30 years, with particular emphasis on the study of human information behaviour.
  18. Rowley, J.E.: CD-ROM versus online : an evaluation of the effects of the user interface on search effectiveness; a pilot study (1989) 0.01
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    Abstract
    A controlled set of searches have been conducted by a group of searchers, at Manchester Polytechnic Library, on a trial subset of the British National Bibliography (BNB) data base on both CD-ROM and on-line. Various measures of search effectiveness and effiency were examined in relation to the effect of the differing user interface, including recall, precision, search time, user satisfaction and other more subjective factors. Discusses the potential for further research on the evaluation of CD-ROM.
  19. Bruce, H.: User satisfaction with information seeking on the Internet (1998) 0.01
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    Abstract
    Focuses on how satisfied Australian academics are when they use the Internet to search for information. Results validated magnitude estimates of user satisfaction with information seeking on the Internet. Testing the validity and reliability magnitude estimation as a technique for gathering and analysing interval data on satisfaction with information seeking was key to the investigation. Data for user satisfaction were then associated with end user characteristics like training, frequency of use and expectation of success. They have a high expectation of success when they engage in information seeking on the Internet and are satisfied with the process regardless of how frequently they use the network or whether or not they have formal training
  20. Huvila, I.: Mining qualitative data on human information behaviour from the Web (2010) 0.01
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    Abstract
    This paper discusses an approach of collecting qualitative data on human information behaviour that is based on mining web data using search engines. The approach is technically the same that has been used for some time in webometric research to make statistical inferences on web data, but the present paper shows how the same tools and data collecting methods can be used to gather data for qualitative data analysis on human information behaviour.

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