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  1. Atlas, M.C.; Little, K.R.; Purcell, M.O.: Flip charts at the OPAC : using transaction log analysis to judge their effectiveness (1997) 0.03
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    Abstract
    Describes a project, conducted with a development grant from the Kentucky Library Association's Academic Section, to design and produce a number of flip charts for use at OPAC terminals in 6 of the Louisville university libraries. The custom made flip charts were designed as point of use user training tools. Reports results of an analysis of OPAC transaction logs to measure the success of the flip charts. Comparisons were made among the types of searches conducted, the percentages of zero hits, and the types of errors found before and after the introduction of the flip charts to determine whether searching succes rates had improved or if searching strategies had changed. Results indicated that the presence of the flip charts had not brought about a significant change in searching success. Concludes that there is no substitute for professional librarians working in a one to one relationship with the OPAC user
  2. McCulloch, E.; Shiri, A.; Nicholson, A.D.: Subject searching requirements : the HILT II experience (2004) 0.03
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    Abstract
    The HILT Phase II project aimed to develop a pilot terminologies server with a view to improving cross-sectoral information retrieval. In order to inform this process, it was first necessary to examine how a representative group of users approached a range of information-related tasks. This paper focuses on exploratory interviews conducted to investigate the proposed ideal and actual strategies of a group of 30 users in relation to eight separate information tasks. In addition, users were asked to give examples of search terms they may employ and to describe how they would formulate search queries in each scenario. The interview process undertaken and the results compiled are outlined, and associated implications for the development of a pilot terminologies server are discussed.
    Source
    Library review. 53(2004) no.8, S.408-414
  3. Zimmerman, N.: User study: implementation of OCLC FAST subject headings in the Lafayette digital repository (2023) 0.03
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    Abstract
    Digital repository migrations present a periodic opportunity to assess metadata quality and to perform strategic enhancements. Lafayette College Libraries implemented OCLC FAST (Faceted Application of Subject Terminology) for its digital image collections as part of a migration from multiple repositories to a single one built on the Samvera Hyrax open-source framework. Application of FAST has normalized subject headings across dissimilar collections in a way that tremendously improves descriptive consistency for staff and discoverability for end users. However, the process of applying FAST headings was complicated by several features of in-scope metadata as well as gaps in available controlled subject authorities.
  4. Witt, M.: Survey on the use of the catalogue at the Mediatheque of the Cité des Sciences et de l'Industrie (CSI) (1993) 0.03
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    Abstract
    The library of the Cité des Sciences et de l'industrie attracts 4.000 visitors daily of whom 25% consult the GEAC system OPAC. Describes a 1992 survey consisting of online questions followed by an interview. The questionnaires were adapted from ones used in the UK and utilised OLIVE (Online Interactive Validation and Evaluation). While difficulties arose from users' inconsistency in their replies and failures to answer questions, it has become clear that subject access is unsatisfactory, sometimes because of mistyping by the searcher but also because of the vocabulary problems and lack of guidance in search strategies
    Source
    International cataloguing and bibliographic control. 22(1993) no.4, S.68-71
  5. Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994) 0.03
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    Source
    Canadian journal of information and library science. 19(1994) no.4, S.1-22
  6. Gilliland-Swetland, A.J.; Kafai, Y.B.; Landis, W.E.: Application of Dublin Core metadata in the description of digital primary sources in elementary school classrooms (2000) 0.02
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    Abstract
    Researchers evaluated the ability of 4th and 5th grade science and social science students to create Dublin Core metadata to describe their own images for inclusion in Digital Portfolio Archives
  7. Niyonsenga, T.; Bizimana, B.: Measures of library use and user satisfaction with academic library services (1996) 0.02
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    Source
    Library and information science research. 18(1996) no.3, S.225-240
  8. Wallace, P.M.: How do patrons search the online catalog when no one's looking? : transaction log analysis and implications for bibliographic instruction and system design (1993) 0.02
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    Abstract
    Describes a project which monitored electronically 11 public access terminals, at the Colorado University Librarys, to produce transaction logs that were used to gather statistics and analyze the behaviour of users when searching the library online catalogues. The study recorded user behaviour unobtrusively and focused exclusively on what actually occured during the search process. Among other findings it was revealed that the use of system supplied search aids varied, from low use of quick search and express search features, to more extensive use of search history and searching databases other than the home catalogue. Analysis of search results revealed that 66% of subject (keyword) and name searches produce 10 or fewer results, and 82% produce 25 or fewer titles, a manageable number for searchers to scan postings and spot relevant materials. User persistence in scanning titles was found to be high with the full list being requested for nearly 40% of searches netting up to 100 results. Overall, results show that emphasis on improved system design must be stressed if the needs of the majority of searchers are to be met more effectively
  9. Drabenstott, K.M.; Weller, M.S.: Failure analysis of subject searches in a test of a new design for subject access to online catalogs (1996) 0.02
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    Abstract
    This article describes the findings of a research project that tested a new subject-access design in an experimental online catalog that had a wide range of subject-searching capabilities and search trees to govern the system's selection of searching capabilities in response to user queries. Library users at 2 academic libraries searched this experimental catalog for topics of their own choosing, judges the usefulness of retrieved titles, and answered post-search questions about their searching experiences. Mixed results from a quantitative analysis (i.e., precision scores) were supplemented with the more conclusive results from a qualitative analysis (i.e., failure analysis). Overall, analyses demonstrated that the new subject-access design that featured search trees was more effective in selecting a subject-searching approach that would prooduce useful information for the subjects users seek than users would select on their own. The qualitative analysis was especially helpful in providing recommendations for improving specific subject-searching approaches to increase their effenciency, increase user perseverance, and encourage browsing. It also suggested enhancements to the new subject-searching design to enable systems to respond to the wide variety of user queries for subjects
  10. Borgman, C.L.; Hirsh, S.G.; Hiller, J.: Rethinking online monitoring methods for information retrieval systems : from search product to search process (1996) 0.02
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    Abstract
    Searching information retrieval systems is a highly interactive, iterative process that cannot be understood simply by comparing the output of a search session (the 'search product') to a query stated in advance. In this article, we examine evaluation goals and methods for studying information retrieval behavior, drawing examples from our own research and that of others. We limit our review to research that employs online monitoring, also known as transaction log analysis. Online monitoring is one of few methods that can capture detailed data on the search process at a reasonable cost; these data can be used to build quantitative models or to support qualitative interpretations of quatitative results. Monitoring is a data collection technique rather than a research design, and can be employed in experimental of field studies, whether alone or combined with other data collection methods. Based on the the research questions of interest, the researcher must determine what variables to collect from each data source, which to treat as independent varaibles to manipulate, and which to treat as dependent variables to observe effects. Studies of searching behavior often treat search task and searcher characteristics as independent variables and may manipulate other independent variables specific to the research questions addressed. Search outcomes, time, and search paths frequently are treated as dependent variables. We discuss each of these sets of variables, illustrating them with sample results from the literature and from our own research. Our examples are drawn from the Science Library Catalog project, a 7-year study of children's searching behavior on an experimental retrieval system. We close with a brief discussion of the implications of these results for the design of information retrieval systems
  11. Marcella, R.; Baxter, G.: ¬A national survey of the citizenship information needs of the general public (1999) 0.02
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    Abstract
    This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The survey was the first stage of the Citizenship Information project, funded by the British Library Research and Innovation Centre. In total, 1294 responses were received giving a valid and demographically representative response rate of 45.7 per cent. Major findings include: that the majority of respondents had sought information in the past (59.4 per cent) and that an even greater number predicted a future need for information (78.4 per cent). Over three quarters of respondents said that they would use public libraries and between half and three quarters would approach Citizens Advice Bureaux, Post Offices, Government departments or family and friends. Face-to-face communications and reading a book were the most popular means of accessing information, but a wide variety of other preferred options were cited. Only a small proportion expressed a preference for using a computer to seek information, and there was a clear emphasis on public libraries as an appropriate location for accessing electronic information. A highly significant majority (79.2 per cent) believed that access to information was very important for exercising their rights as a citizen.
  12. Connell, T.H.: User acceptance of library catalog results : an exploratory study (1991) 0.02
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    Source
    Library resources and technical services. 35(1991) no.2, S.191-201
  13. Jacobson, F.F.: Gender differences in attitudes toward using computers in libraries : an exploratory study (1991) 0.02
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    Abstract
    Examines sex differences in library anxiety, computer anxiety and using computers for library research anxiety in 40 academically oriented high school seniors for 1 year. Finds boys to have higher library anxiety than girls. Girls have a higher anxiety in the remaining 2 categories involving computers. Both sexes improved in all 3 areas except for girls on the computers for library research. Girls may experience less anxiety when using computers in a non mathematical setting but the detrimental effect of computers may compromise girls' attitudes to computer mediated library research
    Source
    Library and information science research. 13(1991) no.3, S.267-279
  14. Burton, P.A.; Hawkins, A.M.: Attitudes to an online public access catalogue in an academic library (1993) 0.02
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    Abstract
    Describes an investigation of attitudes to the LION (Library Integrated Online Network) online public access catalogue at Liverpool Polytechnic Library (now Liverpool John Moores University) using observation and a questionnaire survey of 55 library users. The reaction to the automation of the library catalogue was positive and it appears to have improved service to users but more user education and guidance would result in a further improvement
    Source
    Library management. 14(1993) no.5, S.13-15
  15. Whitmire, E.: ¬The relationship between undergraduates' epistemological beliefs, reflective judgment, and their information-seeking behavior (2004) 0.02
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    Abstract
    During the fall 2001 semester 15 first-year undergraduates were interviewed about their information-seeking behavior. Undergraduates completed a short-answer questionnaire, the Measure of Epistemological Reflection, measuring their epistemological beliefs and searched the Web and an online public access catalog using tasks from the Reflective Judgment Interview that assessed their reflective judgment level. Undergraduates talked aloud while searching digital environments about the decisions they were making about the information they encountered while transaction analyses software (Lotus ScreenCam) recorded both their search moves and their decision-making through verbal protocol analysis. Analyses included examining the relationship between undergraduates' epistemological beliefs and reflective judgment and how they searched for information in these digital environments. Results indicated that there was a relationship between epistemological beliefs and reflective judgment and information-seeking behavior. Undergraduates' at higher stages of epistemological development exhibited the ability to handle conflicting information sources and to recognize authoritative information sources.
  16. Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007) 0.02
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    Abstract
    User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
  17. D'Elia, G.; Abbas, J.; Bishop, K.; Jacobs, D.; Rodger, E.J.: ¬The impact of youth's use of the internet on their use of the public library (2007) 0.02
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    Abstract
    A survey of 4,032 youth in grades 5 through 12 was conducted to determine the impact youth's use of the Internet was having on their use of the public library. Results indicated that 100% of the youth had access to the Internet from one or more locations, and that although one quarter of the youth accessed the Internet at the public library, the public library was the least frequently used source of Internet access. For youth without Internet access at home, the public library was also the least used alternate source of access. Approximately 69% of the youth reported that they had visited a public library during the school year. Having Internet access at home did not affect whether or not youth visited the library however, Internet access at home appears to have affected the frequency with which youth visit the library. Youth without Internet access at home visited the library more frequently, whereas youth with Internet access at home visited the library less frequently. Use of the Internet also appeared to have diminished youth's need to use the public library as a source of personal information however, use of the Internet appeared not to have affected their use of the public library for school work or for recreation. Among youth, use of both the Internet and the public library appear to be complementary activities.
  18. Bates, M.J.: ¬The design of databases and other information resources for humanities scholars : the Getty Online Searching Project report no.4 (1994) 0.02
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    Abstract
    The forth report in a series of studies, based on the 2 year Getty Art History Information Project; where humanities scholars were trained in DIALOG online searching and then allowed 24 hour unlimited access to DIALOG. Complete transaction logs were taken and form the data upon which the Getty Online Searching Project is based. Data obtained from the study is used to draw conclusions about the design of humanities information resources, particularly databases and other online resources
  19. Haarala, A.-R.: Online catalogue SESAM at Tampere University of Technology Library (1991) 0.02
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    Abstract
    Reports results of user surveys carried out using the SESAM OPAC at Tampere University of Technology Library, Finland, 1984-1988
    Imprint
    London : British Library
  20. Markey, K.: Thus spoke the OPAC user (1993) 0.02
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    Abstract
    Reports on the results of focused group interviews conducted by OCLC of library users and OPACs. Library users, library public and technical services staff at six libraries were interviewed. Details their neeeds and perceptions

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