-
Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998)
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- Abstract
- Over the last 4 years, the Information Interaction Laboratory at Rutgers' School of communication, Information and Library Studies has performed a series of investigations concerned with various aspects of people's interactions with advanced information retrieval (IR) systems. We have benn especially concerned with understanding not just what people do, and why, and with what effect, but also with what they would like to do, and how they attempt to accomplish it, and with what difficulties. These investigations have led to some quite interesting conclusions about the nature and structure of people's interactions with information, about support for cooperative human-computer interaction in query reformulation, and about the value of visualization of search results for supporting various forms of interaction with information. In this discussion, I give an overview of the research program and its projects, present representative results from the projects, and discuss some implications of these results for support of subject searching in information retrieval systems
- Date
- 22. 9.1997 19:16:05
- Imprint
- Urbana-Champaign, IL : Illinois University at Urbana-Champaign, Graduate School of Library and Information Science
- Source
- Visualizing subject access for 21st century information resources: Papers presented at the 1997 Clinic on Library Applications of Data Processing, 2-4 Mar 1997, Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign. Ed.: P.A. Cochrane et al
-
Matsui, S.; Konno, H.: Evaluation of World Wide Web access to OPACs of public libraries in Japan : functional survey of 46 OPAC systems and end user survey of three of those systems (2000)
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- Source
- Annals of Japan Society of Library Science. 46(2000) no.2, S.49-72
-
Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
-
Park, I.: ¬A comparative study of major OPACs in selected academic libraries for developing countries : user study and subjective user evaluation (1997)
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- Abstract
- Provides information on the characteristics of 5 online catalogue systems in 5 academic libraries in the austin, Texas and North Texas, USA, and their use by Korean students at University of North Texas, USA, in order to assist system managers in the selection of online catalogues. Proposes recommendations when designing, adopting, or managing a new online catalogue system. Topics for further studies on the characteristics of online systems and their use are also suggested
- Source
- International information and library review. 29(1997) no.1, S.67-83
-
Borgman, C.L.; Smart, L.J.; Millwood, K.A.; Finley, J.R.; Champeny, L.; Gilliland, A.J.; Leazer, G.H.: Comparing faculty information seeking in teaching and research : implications for the design of digital libraries (2005)
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- Abstract
- ADEPT is a 5-year project whose goals are to develop, deploy, and evaluate inquiry learning capabilities for the Alexandria Digital Library, an extant digital library of primary sources in geography. We interviewed nine geography faculty members who teach undergraduate courses about their information seeking for research and teaching and their use of information resources in teaching. These data were supplemented by interviews with four faculty members from another ADEPT study about the nature of knowledge in geography. Among our key findings are that geography faculty are more likely to encounter useful teaching resources while seeking research resources than vice versa, although the influence goes in both directions. Their greatest information needs are for research data, maps, and images. They desire better searching by concept or theme, in addition to searching by location and place name. They make extensive use of their own research resources in their teaching. Among the implications for functionality and architecture of geographic digital libraries for educational use are that personal digital libraries are essential, because individual faculty members have personalized approaches to selecting, collecting, and organizing teaching resources. Digital library services for research and teaching should include the ability to import content from common office software and to store content in standard formats that can be exported to other applications. Digital library services can facilitate sharing among faculty but cannot overcome barriers such as intellectual property rights, access to proprietary research data, or the desire of individuals to maintain control over their own resources. Faculty use of primary and secondary resources needs to be better understood if we are to design successful digital libraries for research and teaching.
- Date
- 3. 6.2005 20:40:22
- Source
- Journal of the American Society for Information Science and Technology. 56(2005) no.6, S.636-657
-
Dalrymple, P.W.; Zweizig, D.L.: Users' experience of information retrieval systems : an exploration of the relationship between search experience and affective measures (1992)
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- Abstract
- Reports on the factor analysis of affective data gathered from a study of searching behaviour in 2 library catalogues. 20 subjects were assigned information problems to solve through searching a university card catalogue and 20 were assigned the same problems to solve in a comparable online catalogue. After searches were completed, subjects were asked to evaluate their search results and to respond to attitude measures about the search experience. The 11 attitude itmes were constructed to tap a variety of affective responses to the attitude measures. Factor patterns in the data can serve to identify the dimensions on which search experiences are evaluated by users, to direct further investigation into user evaluations, and to suggest features for inclusion in information retrieval systems accessed directly by users
- Source
- Library and information science research. 14(1992) no.2, S.167-181
-
Janosky, B.: Online library catalog systems : an analysis of user errors (1986)
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-
Coleman, A.S.: Knowledge structures and the vocabulary of engineering novices (2004)
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- Content
- 1. Introduction A small study is described which investigated the vocabulary as reflected in the knowledge structures of novices. The research was conducted in order to understand how knowledge organization tools may be designed to meet the needs of novices in the GROW digital library. GROW is the Geo-technical, Rock, and Water digital library, the first step in the establishment of a National Civil Engineering Resources Library (NCERL). Digital libraries are complex entities that have many components: besides the collections of individual resources and the interface to these resources, they have organization, labelling, navigation and searching systems. Controlled vocabularies and thesauri are often the invisible components. This study is based an the premise that the controlled vocabulary influences the above mentioned related components in the digital library. We felt that it was important to understand the knowledge structures of a primary group of user, the novice - the student learner - who is new to the domain. A great deal of research has been done about how people learn and how people use information, but fewer studies link science knowledge structures, vocabulary, and language use.
- Date
- 29. 8.2004 18:03:58
-
Zeitlyn, D.; Bex, J.; David, M.: Making sense of online information (1997)
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- Abstract
- Presents some results from research into the uses and usefulness of electronic bibliographic databases in academic contexts, carried out as part of a British Library funded research project. Ethnographic and focus group data was gathered initially in 3 departments (natural science, social science and humanities) at the University of Kent at Canterbury covering all academic staff, researchers and postgraduates. This was then expanded to postgraduates and staff in the same 3 disciplines at other universities. 5 themes from this research are outlined: who uses the system, who does not, and where are these activities and inactivities happening; where does formal training occur; and where does learning occur. The problems of interface between computer systems and users often mirrored that between library enquiry staff and users where users did not know to frame questions and the advice given was not in a form understood by the users
- Source
- Electronic library and visual information research: Proceedings of the 4th ELVIRA Conference (ELVIRA 4), Electronic Library and Visual Information Research, De Montfort University, Milton Keynes, May 1997. Ed. by C. Davies u. A. Ramsden
-
Whitmire, E.: Disciplinary differences and undergraduates' information-seeking behavior (2002)
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- Abstract
- This study applied the Biglan model of disciplinary differences to the information-seeking behavior patterns of 5,175 undergraduates responding to questions on the College Student Experiences Questionnaire (CSEQ). The Biglan model categorizes academic disciplines along three dimensions: (1) hard-soft, (2) pure-applied, and (3) life-nonlife systems. Using t-tests, this model proved to be valid for distinguishing differences in undergraduates' information-seeking behavior patterns among various academic disciplines. The results indicate that the Biglan model has implications for the redesign of academic library services and use as a valid theoretical framework for future library and information science research.
- Source
- Journal of the American Society for Information Science and technology. 53(2002) no.8, S.631-638
-
Zhang, X.; Chignell, M.: Assessment of the effects of user characteristics on mental models of information retrieval systems (2001)
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- Abstract
- This article reports the results of a study that investigated effects of four user characteristics on users' mental models of information retrieval systems: educational and professional status, first language, academic background, and computer experience. The repertory grid technique was used in the study. Using this method, important components of information retrieval systems were represented by nine concepts, based on four IR experts' judgments. Users' mental models were represented by factor scores that were derived from users' matrices of concept ratings on different attributes of the concepts. The study found that educational and professional status, academic background, and computer experience had significant effects in differentiating users on their factor scores. First language had a borderline effect, but the effect was not significant enough at a = 0.05 level. Specific different views regarding IR systems among different groups of users are described and discussed. Implications of the study for information science and IR system designs are suggested
- Date
- 29. 9.2001 14:00:33
- Source
- Journal of the American Society for Information Science and technology. 52(2001) no.6, S.445-459
-
Franceschi, L.de: Percorsi di ricerca nell'OPAC del opol bolognese SBN (1998)
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- Abstract
- Analyses the technical features of the 5 main search fields of the OPAC run by Bologna University's interlibrary centre (CIB), part of the National Library Service (SBN). The CIB links about 100 academic and civil library collections on the humanities, social sciences, and science subjects. With the aid of Home Page / Helpline displays, examines how OPAC search procedures are carried out by author, title, subject, ISBN, or single library. Also explains the data filtering methods used. The CIB will soon broaden its OPAC search strategies by adopting the Florence University library OPAC research structure
- Date
- 29. 1.1996 17:18:10
- Footnote
- Übers. d. Titels: OPAC search paths at Bologna University's National Library Service unit
-
Collantes, L.Y.: Degree of agreement in naming objects and concepts for information retrieval (1995)
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- Abstract
- The research described in this article extends work done on human behavior in naming concepts and objects by adapting a methodology developed at Bell Labs and applying it to a library indexing language, the Library of Congress Subject Headings. The study investigated the representation of users' knowledge (names of objects and concepts), database representation for similar objects and concepts, and degree of agreement among users and between users and information systems. Three user groups give names to 40 stumuli. Names generated were compared with each other and with LCSH. Degree of agreement was calculated using similarity measures. The analyses identified patterns of agreement and variability in naming. There was little agreement in the names people use and the names recommended for use by LC, implying that retrieval systems should do more to accomodate common naming behavior
- Source
- Journal of the American Society for Information Science. 46(1995) no.2, S.116-132
-
Janosky, B.; Smith, P.; Hildreth, C.R.: Online library cataloging systems : an analysis of user errors (1986)
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-
Su, L.T.: ¬A comprehensive and systematic model of user evaluation of Web search engines : I. Theory and background (2003)
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- Abstract
- The project proposes and tests a comprehensive and systematic model of user evaluation of Web search engines. The project contains two parts. Part I describes the background and the model including a set of criteria and measures, and a method for implementation. It includes a literature review for two periods. The early period (1995-1996) portrays the settings for developing the model and the later period (1997-2000) places two applications of the model among contemporary evaluation work. Part II presents one of the applications that investigated the evaluation of four major search engines by 36 undergraduates from three academic disciplines. It reports results from statistical analyses of quantitative data for the entire sample and among disciplines, and content analysis of verbal data containing users' reasons for satisfaction. The proposed model aims to provide systematic feedback to engine developers or service providers for system improvement and to generate useful insight for system design and tool choice. The model can be applied to evaluating other compatible information retrieval systems or information retrieval (IR) techniques. It intends to contribute to developing a theory of relevance that goes beyond topicality to include value and usefulness for designing user-oriented information retrieval systems.
- Source
- Journal of the American Society for Information Science and technology. 54(2003) no.13, S.1175-1192
-
Niyonsenga, T.; Bizimana, B.: Measures of library use and user satisfaction with academic library services (1996)
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- Source
- Library and information science research. 18(1996) no.3, S.225-240
-
Beaudoin, J.E.: Content-based image retrieval methods and professional image users (2016)
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- Abstract
- This article reports the findings of a qualitative research study that examined professional image users' knowledge of, and interest in using, content-based image retrieval (CBIR) systems in an attempt to clarify when and where CBIR methods might be applied. The research sought to determine the differences in the perceived usefulness of CBIR technologies among image user groups from several domains and explicate the reasons given regarding the utility of CBIR systems for their professional tasks. Twenty participants (archaeologists, architects, art historians, and artists), individuals who rely on images of cultural materials in the performance of their work, took part in the study. The findings of the study reveal that interest in CBIR methods varied among the different professional user communities. Individuals who showed an interest in these systems were primarily those concerned with the formal characteristics (i.e., color, shape, composition, and texture) of the images being sought. In contrast, those participants who expressed a strong interest in images of known items, images illustrating themes, and/or items from specific locations believe concept-based searches to be the most direct route. These image users did not see a practical application for CBIR systems in their current work routines.
- Date
- 22. 1.2016 12:32:25
- Source
- Journal of the Association for Information Science and Technology. 67(2016) no.2, S.350-365
-
Borgman, C.L.; Hirsh, S.G.; Hiller, J.: Rethinking online monitoring methods for information retrieval systems : from search product to search process (1996)
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- Abstract
- Searching information retrieval systems is a highly interactive, iterative process that cannot be understood simply by comparing the output of a search session (the 'search product') to a query stated in advance. In this article, we examine evaluation goals and methods for studying information retrieval behavior, drawing examples from our own research and that of others. We limit our review to research that employs online monitoring, also known as transaction log analysis. Online monitoring is one of few methods that can capture detailed data on the search process at a reasonable cost; these data can be used to build quantitative models or to support qualitative interpretations of quatitative results. Monitoring is a data collection technique rather than a research design, and can be employed in experimental of field studies, whether alone or combined with other data collection methods. Based on the the research questions of interest, the researcher must determine what variables to collect from each data source, which to treat as independent varaibles to manipulate, and which to treat as dependent variables to observe effects. Studies of searching behavior often treat search task and searcher characteristics as independent variables and may manipulate other independent variables specific to the research questions addressed. Search outcomes, time, and search paths frequently are treated as dependent variables. We discuss each of these sets of variables, illustrating them with sample results from the literature and from our own research. Our examples are drawn from the Science Library Catalog project, a 7-year study of children's searching behavior on an experimental retrieval system. We close with a brief discussion of the implications of these results for the design of information retrieval systems
- Source
- Journal of the American Society for Information Science. 47(1996) no.7, S.568-583
-
Walbridge, S.L.: Usability testing of user interfaces in libraries (2009)
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- Abstract
- As libraries face increasing competition in providing information, we must insure that our library systems are usable, effective, efficient, and perhaps even enticing. How do librarians know that systems give users what they need and want? One way is usability testing. Usability testing has been around the computer industry for at least a decade, but library use of the method is relatively new. It has been a common perception that library systems were designed for librarians. Even if the user was considered, it was from the perspective of librarians who worked with the user. Those perceptions were anecdotal, and librarians frequently disagreed with one another about user behavior and knowledge.
- Source
- Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates
-
Fidel, R.: ¬The user-centered approach (2000)
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- Abstract
- I started my professional career in library and information science because of my great interest in knowledge organization. The more experience I gained in the profession, the more I realized how crucial it is to understand which organization would be best for each group of users. This in turn requires an understanding of how users seek information. And so now my focus is an studying information seeking and searching behavior. Throughout the relatively long course of changing my focus, I followed Pauline Cochrane's writings. Now I can say that she has been among the first to have a "user-centered approach" to knowledge organization, and she has used the term three years before it became a mainstream phrase. The following is a short discussion about the usercentered approach which was presented in a workshop in 1997.
- Date
- 22. 9.1997 19:16:05
- Imprint
- Urbana-Champaign, IL : Illinois University at Urbana-Champaign, Graduate School of Library and Information Science
- Source
- Saving the time of the library user through subject access innovation: Papers in honor of Pauline Atherton Cochrane. Ed.: W.J. Wheeler
