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Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998)
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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Source
- Online. 22(1998) no.4, S.22-28
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Reference and information services : an introduction (1995)
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- Footnote
- Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)