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Auster, E.; Lawton, S.B.: ¬The negotiation process in on-line bibliographic retrieval (1979)
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- Source
- Canadian journal of information science. 4(1979) May, S.86-98
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Slavens, T.; Horn, B.: Computer assisted instruction in education of reference librarians (1975)
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- Source
- Proceedings of the American Society for Information Science. 12(1975), S.68
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
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Galvin, T.J.: Case studies and case method (1970)
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- Source
- Encyclopedia of library and information science. vol.4
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Lynch, M.J.: Reference interviews in public libraries (1978)
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-
Lynch, M.J.: Reference interviews in public libraries (1978)
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-
Informations- und Auskunftstätigkeit (1973)
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- Source
- Kommunale Bibliotheken in Schweden: ein Rationalisierungsgutachten
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Böhm, E.: Publikumsverkehr in der Bibliothek : Empfehlungen für das Kontaktverhalten zwischen Bibliothekar und Benutzer in der Bibliothek (1975/76)
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-
Standards for reference services in public libraries (1970)
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- Footnote
- Deutsche Übersetzung in: Informationszentrum Öffentliche Bibliothek II. Berlin 1973. (Bibliotheksdienst; Beih.89/90) S.81-
-
Knapp, S.D.: ¬The reference interview in the computer-based setting (1978)
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-
Somerville, A.N.: ¬The place of the reference interview in computer searching : the academic setting (1977)
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-
Frasch, G.: ¬Der fragende Bibliotheksbenutzer : Auskunftsdienst als Öffentlichkeitsarbeit in Klein- und Mittelstädten (1976)
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-
Hall, J.: Survey of information services in British university libraries (1975)
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-
Edbom, T.: ¬The libraries and municipal information in Sweden (1974)
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-
Halldorsson, E.A.; Murfin, M.E.: ¬The performance of professionals and non-professionals in the reference interview (1977)
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-
Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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-
Krahe, B.: Auskunftsdienst in den USA : dargestellt am Beispiel eines Lehrbuches (1971)
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-
Kister, K.F.: Wanted: more professionalism in reference book reviewing (1979)
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-
Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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- Footnote
- Mit einem Anhang: Standards für den Auskunftsdienst in öffentlichen Bibliotheken. Übers. von U. Ernestus