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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
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Fligge, J.: ¬Die Bibliotheken, Mittler im technischen Wandel (1985)
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Rice, J.: ¬The golden age of reference service : is it really over? (1986)
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Woods, L.B.; Walker, J.: Automation of community and referral services (1989)
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Mayerhöfer, J.: Informations- und Wissensvermittlung in Bibliotheken (1983)
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Rettig, J.: ¬The crisis in academic reference work (1986)
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Robinson, J.: Education and training for computer based reference services : a case study (1980)
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Bourne, C.P.; Robinson, J.: Education and training for computer based reference services : review of training efforts to date (1980)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
