Search (102 results, page 1 of 6)

  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"a"
  • × year_i:[1980 TO 1990}
  1. Ingwersen, P.; Johansen, T.; Timmermann, P.: User-librarian negotiations and search procedures : a progress report (1980) 0.04 
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  2. Hernon, P.; McClure, C.R.: Library reference service : an unrecognized crisis - a symposium (1987) 0.04 
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  3. Hernon, P.: Utility measures, not performance measures, for library reference service? (1987) 0.04 
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  4. Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986) 0.04 
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  5. Hernon, P.; McClure, C.R.: Quality of data issues in unobtrusive testing of library reference service : recommendations and strategies (1987) 0.04 
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  6. Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.02 
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    Source
    Reference librarian. 1988, no.22, S.241-244
  7. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.02 
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    Source
    Maktaba. 11(1989), no.1, S.19-22
  8. Thun, H.-P.: Workshop 'Information services for industry' (1989) 0.02 
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  9. Christ, P.: Vom Verwaltungsroboter zum 'Medium'? : der 'offene Computer' in Böblingen (1989) 0.01 
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  10. Altmann, E.: Assessment of reference services (1982) 0.00 
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  11. Auster, E.: User satisfaction with the online negotiation interview : contemporary concern in traditional perspective (1983) 0.00 
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  12. Hattendorf, L.C.: ¬The art of reference collection development (1989) 0.00 
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  13. James, G.R.: Reference: analysis, management and training (1982) 0.00 
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  14. Young, W.F.: Methods for evaluating reference desk performance (1985) 0.00 
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  15. Douglas, I.: Reducing failures in reference service (1988) 0.00 
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  16. Ruppert, E.: Grundlagen des Auskunftsdienstes in Stadtbibliotheken (1985) 0.00 
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  17. Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984) 0.00 
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  18. Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 0.00 
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  19. Kuhlthau, C.C.: Developing a model of the library search process : cognitive and affective aspects (1988) 0.00 
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  20. Adams, M.S.; Judd, B.: Evaluating reference librarians : using goal analysis as a first step (1984) 0.00 
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