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Derr, R.L.: Questions: definitions, structure, and classification (1985)
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Derr, R.L.: Information seeking expressions of users (1984)
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Derr, R.L.: ¬A conceptual analysis of information need (1983)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Maktaba. 11(1989), no.1, S.19-22