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Thun, H.-P.: Workshop 'Information services for industry' (1989)
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- Bibliotheksdienst. 23(1989) H.6, S.711-716
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Lewe, B.: Auskunftsdienst in Öffentlichen Bibliotheken (1984)
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Abstract
- Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.
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- Maktaba. 11(1989), no.1, S.19-22
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Samulowitz, H.: Informationelle Erwartungshaltung und Informationsangebote (1986)
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- Deutscher Dokumentartag 1986, Freiburg, 8.-10.10.1986: Bedarfsorientierte Fachinformation: Methoden und Techniken am Arbeitsplatz. Bearb.: H. Strohl-Goebel
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Reference librarian. 1988, no.22, S.241-244
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Biener, M.E.: Community information service als Dienstleistung der Öffentlichen Bibliotheken in England (1988)
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- BuB. 40(1988) H.9, S.730-737
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Capurro, R.: Öffentliche Bibliotheken in der Informationsgesellschaft (1988)
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- BuB. 40(1988) H.2, S.140-146
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Rasche, M.: Zwei Jahre Informationsbroschürendienst : ein Angebot und seine Annahme (1989)
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- BuB. 41(1989) H.4, S.346-351
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Stroetmann, K.A.: Auskunftsdienste für die Wirtschaft : eine Perspektive für deutsche Bibliotheken? (1989)
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- Cogito. 5(1989) H.3, S.14-16
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Vogel, H.: Wissenstransfer - Informationsberatung oder Rechercheverkauf : ein Konzept der Informationsvermittlung (1987)
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Wersig, G.: Informationsindustrie, Informationsgewerbe oder Informationsinitiative : was verändert die Informationslandschaft? (1983)
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- Source
- Deutscher Dokumentartag 1982, Lübeck-Travemünde, 29.-30.9.1982: Fachinformation im Zeitalter der Informationsindustrie. Bearb.: H. Strohl-Goebel
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Schlitt, G.: Bibliotheken im Zeitalter der Informationsindustrie (1983)
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- Deutscher Dokumentartag 1982, Lübeck-Travemünde, 29.-30.9.1982: Fachinformation im Zeitalter der Informationsindustrie. Bearb.: H. Strohl-Goebel
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Grüner, M.: Markt und Staat in der Fachinformation : welche Rolle werden sie in Zukunft spielen? (1985)
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- Deutscher Dokumentartag 1984, Darmstadt, 9.-12.10.1984: Perspektiven der Fachinformation: Programme - Praxis - Prognosen. Bearb.: H. Strohl-Goebel
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Vogel, D.: ¬Die Informationsgesellschaft von morgen : Herausforderung für den Staat (1986)
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- Deutscher Dokumentartag 1986, Freiburg, 8.-10.10.1986: Bedarfsorientierte Fachinformation: Methoden und Techniken am Arbeitsplatz. Bearb.: H. Strohl-Goebel
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Strauch, D.: Qualifikation - Faktor für bedarfsorientierte Informationsdienste (1986)
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- Deutscher Dokumentartag 1986, Freiburg, 8.-10.10.1986: Bedarfsorientierte Fachinformation: Methoden und Techniken am Arbeitsplatz. Bearb.: H. Strohl-Goebel
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Schmidt, R.: ¬Der Modellversuch Informationsvermittlung : Erwartungen, Ergebnisse, Erfahrungen (1988)
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- Source
- Von der Information zum Wissen - vom Wissen zur Information: traditionelle und moderne Informationssysteme für Wissenschaft und Praxis, Deutscher Dokumentartag 1987, Bad Dürkheim, vom 23.-25.9.1987. Hrsg.: H. Strohl-Goebel
- Type
- a
-
Poetzsch, E.: Vorstellungen zum Aufbau des Auskunftsdienstes "Informationen zur Biotechnologie" (1988)
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- Abstract
- Examines the development of a pilot programme for a biotechnology information service, covering the impor-tance of biotechnology as a key technology, and the responsibility of the East German Academy of Sciences for coordinating activities in the information field. Looks at a model that is also useful for the development of information services in other areas.
- Source
- Informatik. 35(1988) H.5, S.174-176
- Type
- a
-
Christ, P.: Vom Verwaltungsroboter zum 'Medium'? : der 'offene Computer' in Böblingen (1989)
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- Abstract
- In 1988 a pilot project was carried out in Baden Würtemberg to make people more familiar with the new technology. In Böblingen public library readers could reserve for an hour a room containing a television screen and laser printer, to help them to learn about construction and use of media. Similar facilities were available in Friedrichshafen and Heidelberg. There was no restriction on target groups. User training is important; the main problem is software selection. Textual aids were provided. The more advanced readers can do programming exercises in a special programming language.
- Source
- BuB. 41(1989) H.2, S.153-155
- Type
- a
-
Umlauf, K.: Verbraucherberatung in der Stadtbibliothek Ludwigsburg (1989)
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- Abstract
- Since Oct 88 consumer advice has been available 2 agernoons a week in the library, provided by members of the Consumers Centre in Stuttgart, A self-service information system has been produced in 38 folders in such topics as insurance, market surveys and household equipment. Stocks are accommodated on separate shelves in the reading room. Communication is provided through monthly press announcements, advertisements in the adult education centre and a monthly magazine for consumers.
- Source
- BuB. 41(1989) H.2, S.150-152
- Type
- a
-
Kloeden, E. von: Beraten will gelernt sein (1989)
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- Abstract
- Account of the enquiries addressed to a beginner at the central information desk of Oldenburg University library. The desk is placed were it is easily disturbed, especially by the telephone. For the more complex enquiries the librarian needs to question the user in order to formulate a specific query for searching. Librarians must choose whether to indicate the reference tools to the user or to find the information themselves. Hindrances are queues, lack of confidence in users, inexacteness of request.
- Source
- BuB. 41(1989) H.1, S.36-45
- Type
- a