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Mellon, C.: Library anxiety : a grounded theory and its development (1986)
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Surprenant, T.T.; Perry-Holmes, C.: ¬The reference librarian of the future : a scenario (1985)
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Huthloff, C.-R.: Online-Informationsvermittlung und Auskunft (1987)
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Thun, H.-P.: Workshop 'Information services for industry' (1989)
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Lewe, B.: Auskunftsdienst in Öffentlichen Bibliotheken (1984)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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Samulowitz, H.: Informationelle Erwartungshaltung und Informationsangebote (1986)
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Hitzeroth, C.: Benutzer- und problemgerechte Aufbereitung umfangreicher Rechercheergebnisse aus der Datenbank INFODATA im Informationszentrum für Informationswissenschaft und -praxis der Gesellschaft für Information und dokumentation mbH (GID-IZ), Frankfurt am Main (1983)
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Biener, M.E.: Community information service als Dienstleistung der Öffentlichen Bibliotheken in England (1988)
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Capurro, R.: Öffentliche Bibliotheken in der Informationsgesellschaft (1988)
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Rasche, M.: Zwei Jahre Informationsbroschürendienst : ein Angebot und seine Annahme (1989)
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Stroetmann, K.A.: Auskunftsdienste für die Wirtschaft : eine Perspektive für deutsche Bibliotheken? (1989)
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Vogel, H.: Wissenstransfer - Informationsberatung oder Rechercheverkauf : ein Konzept der Informationsvermittlung (1987)
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Wersig, G.: Informationsindustrie, Informationsgewerbe oder Informationsinitiative : was verändert die Informationslandschaft? (1983)
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- Deutscher Dokumentartag 1982, Lübeck-Travemünde, 29.-30.9.1982: Fachinformation im Zeitalter der Informationsindustrie. Bearb.: H. Strohl-Goebel
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Schlitt, G.: Bibliotheken im Zeitalter der Informationsindustrie (1983)
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- Deutscher Dokumentartag 1982, Lübeck-Travemünde, 29.-30.9.1982: Fachinformation im Zeitalter der Informationsindustrie. Bearb.: H. Strohl-Goebel
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Grüner, M.: Markt und Staat in der Fachinformation : welche Rolle werden sie in Zukunft spielen? (1985)
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- Deutscher Dokumentartag 1984, Darmstadt, 9.-12.10.1984: Perspektiven der Fachinformation: Programme - Praxis - Prognosen. Bearb.: H. Strohl-Goebel
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Vogel, D.: ¬Die Informationsgesellschaft von morgen : Herausforderung für den Staat (1986)
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- Deutscher Dokumentartag 1986, Freiburg, 8.-10.10.1986: Bedarfsorientierte Fachinformation: Methoden und Techniken am Arbeitsplatz. Bearb.: H. Strohl-Goebel
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Strauch, D.: Qualifikation - Faktor für bedarfsorientierte Informationsdienste (1986)
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- Deutscher Dokumentartag 1986, Freiburg, 8.-10.10.1986: Bedarfsorientierte Fachinformation: Methoden und Techniken am Arbeitsplatz. Bearb.: H. Strohl-Goebel
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Schmidt, R.: ¬Der Modellversuch Informationsvermittlung : Erwartungen, Ergebnisse, Erfahrungen (1988)
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- Von der Information zum Wissen - vom Wissen zur Information: traditionelle und moderne Informationssysteme für Wissenschaft und Praxis, Deutscher Dokumentartag 1987, Bad Dürkheim, vom 23.-25.9.1987. Hrsg.: H. Strohl-Goebel