Search (128 results, page 1 of 7)

  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"a"
  • × year_i:[2000 TO 2010}
  1. Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007) 0.08
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    Abstract
    User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
  2. Fry, J.: Scholarly research and information practices : a domain analytic approach (2006) 0.05
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    Abstract
    This paper deals with information needs, seeking, searching, and uses within scholarly communities by introducing theory from the field of science and technology studies. In particular it contributes to the domain-analytic approach in information science by showing that Whitley's theory of 'mutual dependence' and 'task uncertainty' can be used as an explanatory framework in understanding similarity and difference in information practices across intellectual fields. Based on qualitative case studies of three specialist scholarly communities across the physical sciences, applied sciences, social sciences and arts and humanities, this paper extends Whitley's theory into the realm of information communication technologies. The paper adopts a holistic approach to information practices by recognising the interrelationship between the traditions of informal and formal scientific communication and how it shapes digital outcomes across intellectual fields. The findings show that communities inhabiting fields with a high degree of 'mutual dependence' coupled with a low degree of 'task uncertainty' are adept at coordinating and controlling channels of communication and will readily co-produce field-based digital information resources, whereas communities that inhabit fields characterised by the opposite cultural configuration, a low degree of 'mutual dependence' coupled with a high degree of 'task uncertainty', are less successful in commanding control over channels of communication and are less concerned with co-producing field-based digital resources and integrating them into their epistemic and social structures. These findings have implications for the culturally sensitive development and provision of academic digital resources such as digital libraries and web-based subject portals.
  3. Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009) 0.04
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    Abstract
    Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.
    Date
    23. 2.2009 17:22:41
  4. Thompson, K.M.: ¬The US information infrastructure and libraries : a case study in democracy (2008) 0.03
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    Abstract
    Purpose - The purpose of this paper is to provide an overview of the US information infrastructure, including discussion of federal policy affecting the evolution of the infrastructure. Libraries are then discussed as a means to further utilize the information infrastructure to ensure democratic access to information. Design/methodology/approach - The paper begins with a brief history of the evolution of the US information infrastructure and then turns to discussion of how libraries can maximize their utility within the context of this information society. Findings - The paper identifies the richness of the information infrastructure and the potential for information poverty of Americans if libraries are not careful to focus on the information available through information technology rather than focus on the information technology itself. Research limitations/implications - This paper is based on an historical look at the democratic underpinnings of the US information infrastructure and outlines general trends in US federal information policy that lead to the modern US information society. Practical implications - It is the author's wish that librarians and other information professionals use this work to support their focus on information access, using information technology and the rest of the information infrastructure to provide top information service and access to their users. Originality/value - Democratic rule requires an informed populace. The key to an informed populace is utilizing a nation's information infrastructure to most fully disseminate and gather needed information to and from the citizens of that nation. This case study provides an historical overview of the evolution of one nation's information infrastructure as a means to draw attention to the leading role libraries can take in supporting a democratic society, providing access to information via information technologies.
  5. Joinson, A.; Banyard, P.: Psychological aspects of information seeking on the Internet (2002) 0.03
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    Abstract
    Two studies are presented that investigate information seeking behaviour on the Internet. In study one, soccer fans' information seeking on the World Wide Web is investigated. In study two, access rates to a cancer information Web site are analysed. It is tentatively argued that there is a tendency for people to access information more commonly avoided in "real life", although in the case of football fans, the tendency to "bask in reflected glory" remains when online, while cutting off reflected failure is minimised. Implications for understanding and researching psychological processes of Web browsing behaviour are discussed.
  6. Pomerantz, J.: ¬A conceptual framework and open research questions for chat-based reference service (2005) 0.03
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    Abstract
    This article seeks to shift the literature an chat-based reference services beyond the current spate of case studies and discussions of emerging standards and best practices in providing chat-based reference, to a higher level of discussion an the creation and discussion of theoretical frameworks to unite these standards and practices. The article explores the varlous steps in the process of providing synchronous, chat-based reference, as well as issues involved in providing such service at each step. The purpose of this exploration is twofold: First, this article presents some open research questions at each step in the process of providing chatbased reference service. Second, the entire process of providing chat-based reference is viewed as a whole, and a model of the provision of chat-based reference service is developed at a high level of abstraction. lt is hoped that this model may serve as a conceptual framework for future discussions of and development of applications for chat-based reference.
  7. Church, J.: ¬The evolving Information Commons (2005) 0.03
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    Abstract
    Purpose - To examine the changing nature and adaptation of the Information Commons concept at the University of Nevada, Las Vegas. Design/methodology/approach - This article is primarily a case study on the growth and development of technology at Lied Library, including its expansion beyond the physical confines of the original model of the Information Commons. Additionally, a cross-section of articles regarding the principles of providing services and systems within an Information Commons is surveyed. Findings - Stresses the importance of maintaining a flexible model for the integration of technology and library services. Practical implications - A matter-of-fact source for the implications of rethinking and reinventing the Information Commons concept. Originality/value - This article addresses considerations important to the integration and evolution of technology services and space within academic libraries.
  8. Montesi, M.; Owen, J.M.: Research journal articles as document genres : exploring their role in knowledge organization (2008) 0.02
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    Abstract
    Purpose - The purpose of this paper is to outline how article genres, or article types, are classified and described in the disciplines of biology, education, and software engineering. By using the expression article genres, emphasis is placed on the social role of journal articles that, as such, accomplish specific communicative functions and are intended for a certain context and audience. Design/methodology/approach - Drawing on this idea, the instructions to authors of the research journals cited in the Journal Citation Reports for each of the three disciplines are analysed. Findings - The information provided by the instructions to authors of major publications in the fields studied allows one to describe the following article genres: major articles, theoretical articles, review articles, short articles, practice-oriented articles, case studies, comment and opinion, and reviews. Research limitations/implications - Results show that article genres reflect the nature of research in each field to the extent that using them to describe items along with topic may improve management and retrieval of scientific documents. In addition, article genres perform specific communicative functions within disciplinary communities, which accounts for both emerging types of articles and variations in traditional types. Originality/value - The paper summarizes the information on article genres available in the instructions to authors of scientific journals in the disciplines of biology, education and software engineering. It attempts to show how results can mirror the nature of research in each field as well as current debates within each discipline on the state and quality of research. Also it shows how article genres convey specific communication needs within disciplinary communities, which proves that genres are social and evolving objects.
  9. Lavoie, B.; Henry, G.; Dempsey, L.: ¬A service framework for libraries (2006) 0.02
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    Abstract
    Much progress has been made in aligning library services with changing (and increasingly digital and networked) research and learning environments. At times, however, this progress has been uneven, fragmented, and reactive. As libraries continue to engage with an ever-shifting information landscape, it is apparent that their efforts would be facilitated by a shared view of how library services should be organized and surfaced in these new settings and contexts. Recent discussions in a variety of areas underscore this point: * Institutional repositories: what is the role of the library in collecting, managing, and preserving institutional scholarly output, and what services should be offered to faculty and students in this regard? * Metasearch: how can the fragmented pieces of library collections be brought together to simplify and improve the search experience of the user? * E-learning and course management systems: how can library services be lifted out of traditional library environments and inserted into the emerging workflows of "e-scholars" and "e-learners"? * Exposing library collections to search engines: how can libraries surface their collections in the general Web search environment, and how can users be provisioned with better tools to navigate an increasingly complex information landscape? In each case, there is as yet no shared picture of the library to bring to bear on these questions; there is little consensus on the specific library services that should be expected in these environments, how they should be organized, and how they should be presented.
    Libraries have not been idle in the face of the changes re-shaping their environments: in fact, much work is underway and major advances have already been achieved. But these efforts lack a unifying framework, a means for libraries, as a community, to gather the strands of individual projects and weave them into a cohesive whole. A framework of this kind would help in articulating collective expectations, assessing progress, and identifying critical gaps. As the information landscape continually shifts and changes, a framework would promote the design and implementation of flexible, interoperable library systems that can respond more quickly to the needs of libraries in serving their constituents. It will provide a port of entry for organizations outside the library domain, and help them understand the critical points of contact between their services and those of libraries. Perhaps most importantly, a framework would assist libraries in strategic planning. It would provide a tool to help them establish priorities, guide investment, and anticipate future needs in uncertain environments. It was in this context, and in recognition of efforts already underway to align library services with emerging information environments, that the Digital Library Federation (DLF) in 2005 sponsored the formation of the Service Framework Group (SFG) [1] to consider a more systematic, community-based approach to aligning the functions of libraries with increasing automation in fulfilling the needs of information environments. The SFG seeks to understand and model the research library in today's environment, by developing a framework within which the services offered by libraries, represented both as business logic and computer processes, can be understood in relation to other parts of the institutional and external information landscape. This framework will help research institutions plan wisely for providing the services needed to meet the current and emerging information needs of their constituents. A service framework is a tool for documenting a shared view of library services in changing environments; communicating it among libraries and others, and applying it to best advantage in meeting library goals. It is a means of focusing attention and organizing discussion. It is not, however, a substitute for innovation and creativity. It does not supply the answers, but facilitates the process by which answers are sought, found, and applied. This paper discusses the SFG's vision of a service framework for libraries, its approach to developing the framework, and the group's work agenda going forward.
  10. Fourie, I.; Bothma, T.: Information seeking : an overview of web tracking and the criteria for tracking software (2007) 0.02
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    Abstract
    Purpose - The purpose of this article is to alert researchers to software for web tracking of information seeking behaviour, and to offer a list of criteria that will make it easier to select software. A selection of research projects based on web tracking as well as the benefits and disadvantages of web tracking are also explored. Design/methodology/approach - An overview of the literature, including clarification of key concepts, a brief overview of studies of web information seeking behaviour based on web tracking, identification of software used, as well as the strengths and short-comings noted for web tracking is used as a background to the identification of criteria for the selection of web tracking software. Findings - Web tracking can offer very valuable information for the development of websites, portals, digital libraries, etc. It, however, needs to be supplemented by qualitative studies, and researchers need to ensure that the tracking software will collect the data required. Research limitations/implications - The criteria is not applied to any software in particular. Practical implications - The criteria can be used by researchers working on web usage and web information seeking behaviour to select suitable tracking software. Originality/value - Although there are many reports on the use of web tracking (also reported in this article), nothing could be traced on criteria for the evaluation of web tracking software.
  11. Palmer, C.L.: Scholarly work and the shaping of digital access (2005) 0.02
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    Abstract
    In the cycle of scholarly communication, scholars play the role of both consumer and contributor of intellectual works within the stores of recorded knowledge. In the digital environment scholars are seeking and using information in new ways and generating new types of scholarly products, many of which are specialized resources for access to research information. These practices have important implications for the collection and organization of digital access resources. Drawing on a series of qualitative studies investigating the information work of scientists and humanities scholars, specific information seeking activities influenced by the Internet and two general modes of information access evident in research practice are identified in this article. These conceptual modes of access are examined in relation to the digital access resources currently being developed by researchers in the humanities and neuroscience. Scholars' modes of access and their "working" and "implicit" assemblages of information represent what researchers actually do when gathering and working with research materials and therefore provide a useful framework for the collection and organization of access resources in research libraries.
  12. Cloughley, K.: Digital reference services : how do the library-based services compare with the expert services? (2004) 0.02
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    Abstract
    Reports on the performance of five free digital reference services (DRS) in answering ten reference questions. The first five questions were of a simple, factual, nature which should have ready answers. The second set of five were based on the subject of film studies. The answers to these questions varied from a simple one- or two-word response, to more extensive information, such as question 10. This study notes the use of various delivery methods for DRS: chat, Web forms, e-mail. It outlines the individual and co-operative approaches; and the challenges posed to the academic libraries by the so-called expert services. This study also intends to check if the services would ask for further information to ensure accuracy or simply provide the best answer based on the first query. It finds that there is often a trade-off between speed of response and quality or accuracy of response.
  13. Case, D.: Information seeking (2006) 0.02
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  14. Hemmig, W.S.: ¬The information-seeking behavior of visual artists : a literature review (2008) 0.02
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    Abstract
    Purpose - The purpose of this paper is to examine the literature on the information behavior of practicing visual artists to determine if a consistent model emerges and what further research is necessary. Design/methodology/approach - Works dealing with the information needs and uses relevant to the creative activities of visual artists are discussed in the paper. These works are assessed for their contributions toward understanding of the specific information behaviors of practicing artists. Findings - The results show that a consistent model of artists' information behavior emerges. However, nearly all of the literature focuses on art students, academic art faculty, or librarians, and so any claim that practicing artists fit the model is largely unsupported by research. There have been no published studies of communities of practicing visual artists. The implications of defining artists as communities of practice are discussed. Research limitations/implications - Research is proposed that studies the information behavior of communities of practicing visual artists in order to confirm or amend the existing model. Practical implications - Practitioners will have their attention drawn to an underserved user population whose information needs and behaviors have not been directly targeted for research. They will recognize the need for study of their own artist communities and the development of services for them. Originality/value - This paper directs the discussion of artists' information behavior away from the art-library-specific literature, where it has largely resided, as a means of adjusting the focus of research onto the largely unstudied and underserved communities of practicing artists.
    Date
    7. 6.2008 12:22:23
  15. Zach, L.: When is "enough" enough? : modeling the information seeking and stopping behavior of senior arts administrators (2005) 0.02
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    Abstract
    Among managers, those who are responsible for nonprofit organizations in general and arts organizations in particular have been an understudied group. These managers have much in common with their for-profit counterparts, but their environment also differs in significant ways. The goal of this exploratory research effort was to identify how senior administrators in fine arts museums and symphony orchestras go about identifying and acquiring the information they want to complete a range of management tasks. Deciding when and where to look for information, obtaining the "right" information at the time it is needed, evaluating its credibility and utility, and determining when "enough" information has been collected are challenges facing this group of information users every day. A multiple-case studies design involving a replication strategy was selected to structure the research process. Data were collected from 12 arts administrators using a pretested interview protocol that included the Critical Incident Technique. Patterns in the data were identified, and the data were further reviewed for disconfirming evidence. The study resulted in a list of the types and sources of information that arts administrators use as weIl as a list of the factors or "stopping criteria" that influence them to end their informationseeking process. A model describing the way in which arts administrators go about acquiring the information they want was also developed. The main findings of the study are (a) arts administrators do not consider information seeking to be a discrete management task, (b) they rely heavily an direct personal experience to fill their information-seeking needs, and (c) they are "satisficers" when it comes to seeking information. Based an Simon's alternative to rational choice theory, satisficers are people who are willing to pursue a "good enough" option rather than the best possible option (maximizers) (Simon, 1956). Since arts administrators have not been studied in the context of LIS research before, understanding more about where they go for information, what factors influence the level of effort they are willing to invest in seeking information, and how they decide when they have "enough" information provides insights into the information-seeking behavior of a new user group. Furthermore, although this research effort is focused an specific users in a specific field, the results from this study may be compared to what we already know about other user groups to confirm and expand existing models of information-seeking behavior.
  16. Pennanen, M.; Vakkari, P.: Students' conceptual structure, search process, and outcome while preparing a research proposal : a longitudinal case study (2003) 0.02
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    Abstract
    This article focuses an analysing students' information needs in terms of conceptual understanding of the topic they propose to study and its consequences for the search process and outcome. The research subjects were 22 undergraduates of psychology attending a seminar for preparing a research proposal for a small empirical study. They were asked to make searches in the PsycINFO database for their task in the beginning and end of the seminar. A pre- and postsearch interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded, as were the transaction logs. The results show that during the preparation of research proposals different features of the students' conceptual structure were connected to the search success. Students' ability to cover their conceptual construct by query terms was the major feature affecting search success during the whole process. In the beginning also the number of concepts and the proportion of subconcepts in the construct contributed indirectly via search tactics to retrieving partly useful references. Students' ability to extract new query terms from retrieved items improved search results.
    Date
    19. 6.2003 17:22:33
  17. Lankes, R.D.: Credibility on the internet : shifting from authority to reliability (2008) 0.02
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    Abstract
    Purpose - This paper seeks to understand how users determine credibility in the internet environment from a conceptual level and the implications of these new methods of credibility determination on internet tools (primarily software) and services. Design/methodology/approach - The author first examines the underlying reasons for increased dependence on the internet for information, using electronic commerce as a starting point. The central concept of "information self-sufficiency" is introduced and then examined through the lens of the internet and conversation theory. Findings - The author finds that users are shifting from more traditional "authority" methods of credibility determination, where users cede determinations to trusted third parties, to a "reliability" approach where users seek commonalities and coherence among multiple information sources. This has led to an increased pressure for participation and openness at all levels of the internet. Research limitations/implications - Studies on users and credibility must better account for often invisible technical factors. Practical implications - Libraries must take into account a greater need for participation and technical fluency when dealing with patrons, particularly in information literacy programs and instruction. Originality/value - This paper presents a large-scale conceptual approach to credibility on the internet. It seeks to inform current approaches to the subject nested in communications and instruction with the unique technical environment of the internet.
  18. Shenton, A.K.: Search images, information seeking and information literacy (2009) 0.02
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    Abstract
    Purpose - The purpose of this paper is to explore the applicability to information behaviour contexts of the notion of a "search image", a mental entity highlighted in a significant anthropological study appearing in the 1990s. Design/methodology/approach - The paper considers search images of information-seekers by exploring hypothetical situations and using source material pertaining to areas such as information systems, information retrieval, information-seeking and the nature of libraries. Findings - Two types of search image are postulated - those taking the form of a visual memory of a particular source and those providing a detailed specification of material required in a certain situation. Research limitations/implications - The definition of a search image presented here has not been evolved through research featuring specially-undertaken fieldwork. New studies, incorporating individual interviews or think aloud protocols, should be conducted in order to address a series of emergent questions relating to search images. Practical implications - When more has been learned about the characteristics of search images of successful information-seekers, it may be possible to build into programmes of information literacy prompts that will help individuals to clarify in their minds what they require before embarking on an information search. Originality/value - Intended for information practitioners and academics alike, the paper forms the first attempt to apply a particular concept originating outside the discipline, i.e. that of a search image, to information-seeking situations. Attention to search images has the potential to increase one's understanding of how individuals find information, as well as to add a further dimension to information literacy instruction.
  19. Limberg, L.; Alexandersson, M.: Learning and information seeking (2009) 0.02
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    Abstract
    The purpose of this entry is to present and analyze the relationship between learning and information seeking. The analysis draws on research studies on information seeking set in educational contexts and is framed in theories of learning, mainly constructivism. Themes of the entry are based on five dimensions of the relationship between learning and information seeking: 1) seeking information for learning purposes; 2) learning information seeking; 3) teaching information seeking; 4) learning from information; and 5) reshaping conditions for information seeking and learning through information and communications technologies (ICTs). Conclusions are that the fields of learning and information seeking draw nearer to one another partly due to educational ideas based in constructivism and partly due to the development of digital tools that reshape conditions for learning in postmodern society. This development contributes to the transformation of the professional role of librarians, implying an emphasis on the pedagogical aspects of the profession. Future prospects for information seeking research and practice linked to learning may involve strengthened interests in the cognitive authority and expertise of information as well as information sharing through communicative interaction.
    Date
    27. 8.2011 14:22:22
  20. Andretta, S.: From prescribed reading to the excitement or the burden of choice : Information literacy: foundation of e-learning (2005) 0.02
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    Abstract
    Purpose - The paper focuses on e-learning from an information literacy perspective and promotes the view that information literacy education needs to play a central role within any e-learning initiative. The main aim of this paper is therefore to present the claim that e-learning must be supported by an information literacy framework to enable an effective interaction between learners, information literacy educators and complex information environments. Design/methodology/approach - Literature-based analysis of the main issues covered. These include: the challenges generated by the proliferation of digital information and the consequent need for information literacy education to counteract the phenomenon of information overload; the comparison of the information literacy approach promoted by Australia and the USA with the ICT-skills approach adopted by the UK. Findings - Examples of information literacy frameworks promoted by the Association of College and Research Libraries and the Australian and New Zealand Institute are used to illustrate the strong association between the "learning-how-to-learn" model, lifelong learning and the global knowledge economy. The UK perspective on e-learning reveals a similar lifelong-learning agenda, although in this case ICT skills, not information literacy, are identified as a priority, even though the effectiveness of lifelong-learning competences depends on the learner's ability to interact with constantly changing information and knowledge structures. Originality/value - The paper promotes the view that a fully-fledged information literacy education, based on nationally recognised standards, must underpin any pedagogical initiative especially in the area of e-learning which requires the learners' active engagement with a wide range of information sources and formats. The paper is therefore relevant to those professionals involved in the development of policy and provision at higher education level.

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