Search (43 results, page 1 of 3)

0.031993672 = product of:
  0.04799051 = sum of:
    0.011262729 = weight(_text_:a in 4585) [ClassicSimilarity], result of:
      0.011262729 = score(doc=4585,freq=4.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.2161963 = fieldWeight in 4585, product of:
          2.0 = tf(freq=4.0), with freq of:
            4.0 = termFreq=4.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.09375 = fieldNorm(doc=4585)
    0.03672778 = product of:
      0.07345556 = sum of:
        0.07345556 = weight(_text_:22 in 4585) [ClassicSimilarity], result of:
          0.07345556 = score(doc=4585,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.46428138 = fieldWeight in 4585, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.09375 = fieldNorm(doc=4585)
      0.5 = coord(1/2)
  0.6666667 = coord(2/3)

Abstract

First published in 1993, this book presents a new process approach to library and information services.

Date

25.11.2005 18:58:22

0.018493507 = product of:
  0.02774026 = sum of:
    0.004692804 = weight(_text_:a in 46) [ClassicSimilarity], result of:
      0.004692804 = score(doc=46,freq=4.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.090081796 = fieldWeight in 46, product of:
          2.0 = tf(freq=4.0), with freq of:
            4.0 = termFreq=4.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.0390625 = fieldNorm(doc=46)
    0.023047457 = product of:
      0.046094913 = sum of:
        0.046094913 = weight(_text_:de in 46) [ClassicSimilarity], result of:
          0.046094913 = score(doc=46,freq=2.0), product of:
            0.19416152 = queryWeight, product of:
              4.297489 = idf(docFreq=1634, maxDocs=44218)
              0.045180224 = queryNorm
            0.23740499 = fieldWeight in 46, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              4.297489 = idf(docFreq=1634, maxDocs=44218)
              0.0390625 = fieldNorm(doc=46)
      0.5 = coord(1/2)
  0.6666667 = coord(2/3)

Abstract

This article seeks to address the following questions: Why do certain people, who are fully information literate with printed materials, become hesitant and even reluctant when it comes to finding something on the Internet? And why do we, information professionals, find it difficult to support them adequately? Mature users of digital information are often skeptical about the value of the Internet as a source for professional information. Over the years much has been achieved, but many prophecies of the experts on digitalization from the early hours still have not yet been fulfilled. Mature users do possess all skills needed to be digital-information literate, but they need to be assisted in specific areas where those skills are insufficient. They tend to blame themselves even if shortcomings in accessibility of digital sources and computer errors obstruct their search. Operating hardware requires a dexterity that can only be acquired by experience. Instruction should be hands-on; demonstration is far less effective. Special attention should be given to reading and interpreting navigation information on the screen and to the search strategies the Internet requires. Use of imagination and trial-and-error methods are to be recommended in this respect.

0.014283027 = product of:
  0.04284908 = sum of:
    0.04284908 = product of:
      0.08569816 = sum of:
        0.08569816 = weight(_text_:22 in 1381) [ClassicSimilarity], result of:
          0.08569816 = score(doc=1381,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.5416616 = fieldWeight in 1381, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.109375 = fieldNorm(doc=1381)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

25. 3.2003 13:22:23

0.010195633 = product of:
  0.015293449 = sum of:
    0.0066366275 = weight(_text_:a in 69) [ClassicSimilarity], result of:
      0.0066366275 = score(doc=69,freq=50.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.1273949 = fieldWeight in 69, product of:
          7.071068 = tf(freq=50.0), with freq of:
            50.0 = termFreq=50.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.015625 = fieldNorm(doc=69)
    0.008656821 = product of:
      0.017313642 = sum of:
        0.017313642 = weight(_text_:22 in 69) [ClassicSimilarity], result of:
          0.017313642 = score(doc=69,freq=4.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.109432176 = fieldWeight in 69, product of:
              2.0 = tf(freq=4.0), with freq of:
                4.0 = termFreq=4.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.015625 = fieldNorm(doc=69)
      0.5 = coord(1/2)
  0.6666667 = coord(2/3)

Classification

327.12 22

Content

Intelligence work and the information professions / Robert S. Taylor -- Spies of the airwaves / Norman Horrocks -- Intelligence work and information science : two men in a boat / David Batty -- The intelligence game : seeing is believing? / Robert Lee Chartrand -- Applications of information science to U.S. naval intelligence and narcotics intelligence, 1974-1992 / Emil Levine -- A life in the information trade / Charles T. Meadow -- Information management in MI5 before the age of the computer / Alistair Black and Rodney Brunt -- Some aspects of indexing in British intelligence, 1939-1945 / Rodney Brunt -- Intelligence agencies, librarians, and information scientists / Colin Burke -- Historical note on information science in wartime : pioneer documentation activities in World War II / Pamela Spence Richards -- Technology for open source government information and business intelligence / George L. Marling -- Knowledge transfer : information science shapes intelligencein the cold war era / Lee S. Strickland -- The information science and intelligence literature : an overview / Robert V. Williams -- Defining what information science is or should be : a survey and review of a half-century of published pronouncements / Ben-Ami Lipetz -- Wanted : a definition of "intelligence" / Michael Warner -- Evidence and inference in foreign intelligence / Maurice H. Hellner -- The zoo and the jungle : a comparison of the information practices of intelligence analysts and of scientists / Harold Wooster.

DDC

327.12 22

Editor

Williams, R.V. and B.-A. Lipetz

Footnote

Rez. in: JASIST 58(2007) no.2, S.303-305 (L. Hayden): "Part history and part call to action, Covert and Overt examines the relationship between the disciplines of intelligence service and information science. The book is significant in that it captures both the rich history of partnership between the fields, and because it demonstrates clearly the incomplete nature of our understanding of that partnership. In the post-9/11 world, such understanding is increasingly important, as we struggle with the problem of transforming information into intelligence and intelligence into effective policy. Information science has an important role to play in meeting these challenges, but the sometimesambiguous nature of the field combined with similar uncertainties over what constitutes intelligence, makes any attempt at definitive answers problematic. The book is a collection of works from different contributors, in the words of one editor "not so much a created work as an aggregation" (p. 1). More than just an edited collection of papers, the book draws from the personal experiences of several prominent information scientists who also served as intelligence professionals from World War II onward. The result is a book that feels very personal and at times impassioned. The contributors attempt to shed light on an often-closed community of practice, a discipline that depends simultaneously on access to information and on secrecy. Intelligence, like information science, is also a discipline that finds itself increasingly attracted to and dependent upon technology, and an underlying question of the book is where and how technology benefits intelligence (as opposed to only masking more fundamental problems of process and analysis and providing little or no actual value).
The role of technology in both intelligence and information science is just one question explored in Covert and Overt, which takes on more fundamental issues as well. Even the ubiquitous "What is information?" debate is revisited. But the questions asked are always subordinate to the overarching theme of bringing concepts and techniques of intelligence and information science together and examining the results. The process and lifecycle of intelligence is explored and mapped to information science methods, primarily indexing and information retrieval. In more historical explorations undertaken by contributors, it becomes apparent that intelligence and information science have always been closely aligned, but that this alignment is not always perceived by those engaged in intelligence work. Interestingly, and probably not surprisingly, a general consensus seems to be that library and information science practitioners involved in intelligence were (and are) more capable of seeing the complementary nature of the techniques information science brings to intelligence services than many intelligence professionals, who often needed demonstrations of efficacy to be convinced. Structurally, the book is divided into four parts, moving from anecdotal accounts through to discussions of definition and theory. Part 1, "Information Science and Intelligence: Reminiscences and Reflections from World War II to Today" is comprised of the personal stories of information scientists who also served as intelligence professionals at various times during and since World War II, collected from special panel presentations at the 2001 and 2002 American Society for Information Science and Technology (ASIS&T) annual conferences. These contributors include former American and British servicemen and intelligence officers who all relate a common experience of dealing with information, documents, and other records in the pursuit of intelligence goals.
This book is a successful and realistic examination of the current state of inquiry into the relationship between intelligence and information science, and does not flinch from the limits of this inquiry to date. The book can be viewed as a deliberate attempt to stimulate further interest in these studies, and serves as an excellent roadmap for future researchers (like this reviewer) who also have moved from intelligence service into information science. Many of the stories and studies in the book could easily provide fresh and vital avenues of research to new and veteran scholars. If there are limitations to the impact of the book, most must be viewed in the context of the lack of literature from which to draw. Contributions come from a variety of sources and although some new studies are included, for the most part, the chapters are not original to this publication. This results at times in a sense of the editors taking what they could get on the topic. The reader must determine whether this is viewed as a flaw or as reinforcement of the editors' conclusion that more research into the subject matter is important and necessary. It becomes a question of whether or not one wishes to answer the call. One interesting limitation, however, is the lack of a critical stance on the part of most of the contributors. The chapters tend to describe the relationship between intelligence and information science, but few question the nature of that relationship, the social construction of the two disciplines, or moral and ethical concerns associated with spying and information operations. In general, a reader is left with the impression that intelligence service is a good thing, and that information science as a discipline can both improve it as well as learn from it. Little insight is offered into the value and direction of intelligence in the 21 st century, or the impact that our technologies may have. One exception comes from Colin Burke who, in his chapter, "Intelligence Agencies, Librarians, and Information Scientists," touches on some of these issues with his claim that library and information science practitioners must "help bring the information advances from the intelligence communities to an industry that can be committed to distributing information at the lowest cost to the most people" (p. 112). Nevertheless, no serious questions regarding issues of control, power, or resistance are raised. Given recent debates over surveillance, privacy, and the erosion of civil liberties in the wake of 9-11, it would seem that this is an area of intelligence and information studies that also deserves attention. Covert and Overt is an excellent historical overview of the close relationship between intelligence and information science. The book is also intriguing and timely in its argument for further research and study into these areas. Despite the limitations of subject matter and the challenges that come with the disciplines that it explores, it is required reading for practitioners in either world who wish to gain a greater understanding of the operations of the other."

0.006665349 = product of:
  0.0099980235 = sum of:
    0.002346402 = weight(_text_:a in 3992) [ClassicSimilarity], result of:
      0.002346402 = score(doc=3992,freq=4.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.045040898 = fieldWeight in 3992, product of:
          2.0 = tf(freq=4.0), with freq of:
            4.0 = termFreq=4.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.01953125 = fieldNorm(doc=3992)
    0.007651621 = product of:
      0.015303242 = sum of:
        0.015303242 = weight(_text_:22 in 3992) [ClassicSimilarity], result of:
          0.015303242 = score(doc=3992,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.09672529 = fieldWeight in 3992, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.01953125 = fieldNorm(doc=3992)
      0.5 = coord(1/2)
  0.6666667 = coord(2/3)

Date

22. 3.2004 14:46:50

Footnote

Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.

0.005101081 = product of:
  0.015303242 = sum of:
    0.015303242 = product of:
      0.030606484 = sum of:
        0.030606484 = weight(_text_:22 in 1883) [ClassicSimilarity], result of:
          0.030606484 = score(doc=1883,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.19345059 = fieldWeight in 1883, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0390625 = fieldNorm(doc=1883)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

22. 8.2009 19:50:27

0.005101081 = product of:
  0.015303242 = sum of:
    0.015303242 = product of:
      0.030606484 = sum of:
        0.030606484 = weight(_text_:22 in 1280) [ClassicSimilarity], result of:
          0.030606484 = score(doc=1280,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.19345059 = fieldWeight in 1280, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0390625 = fieldNorm(doc=1280)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

22. 2.2008 17:36:03

0.0040808646 = product of:
  0.012242594 = sum of:
    0.012242594 = product of:
      0.024485188 = sum of:
        0.024485188 = weight(_text_:22 in 2249) [ClassicSimilarity], result of:
          0.024485188 = score(doc=2249,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.15476047 = fieldWeight in 2249, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.03125 = fieldNorm(doc=2249)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

22. 3.2008 18:05:16

0.0040808646 = product of:
  0.012242594 = sum of:
    0.012242594 = product of:
      0.024485188 = sum of:
        0.024485188 = weight(_text_:22 in 1427) [ClassicSimilarity], result of:
          0.024485188 = score(doc=1427,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.15476047 = fieldWeight in 1427, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.03125 = fieldNorm(doc=1427)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

22. 2.2008 14:17:00

0.003754243 = product of:
  0.011262729 = sum of:
    0.011262729 = weight(_text_:a in 2056) [ClassicSimilarity], result of:
      0.011262729 = score(doc=2056,freq=4.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.2161963 = fieldWeight in 2056, product of:
          2.0 = tf(freq=4.0), with freq of:
            4.0 = termFreq=4.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.09375 = fieldNorm(doc=2056)
  0.33333334 = coord(1/3)

Editor

Klingemann, H.D. u. A. Römmele

0.003754243 = product of:
  0.011262729 = sum of:
    0.011262729 = weight(_text_:a in 6390) [ClassicSimilarity], result of:
      0.011262729 = score(doc=6390,freq=4.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.2161963 = fieldWeight in 6390, product of:
          2.0 = tf(freq=4.0), with freq of:
            4.0 = termFreq=4.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.09375 = fieldNorm(doc=6390)
  0.33333334 = coord(1/3)

0.0035707566 = product of:
  0.01071227 = sum of:
    0.01071227 = product of:
      0.02142454 = sum of:
        0.02142454 = weight(_text_:22 in 3589) [ClassicSimilarity], result of:
          0.02142454 = score(doc=3589,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.1354154 = fieldWeight in 3589, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.02734375 = fieldNorm(doc=3589)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

30. 6.2005 20:52:22

0.0035707566 = product of:
  0.01071227 = sum of:
    0.01071227 = product of:
      0.02142454 = sum of:
        0.02142454 = weight(_text_:22 in 1426) [ClassicSimilarity], result of:
          0.02142454 = score(doc=1426,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.1354154 = fieldWeight in 1426, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.02734375 = fieldNorm(doc=1426)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

22. 2.2008 14:05:48

0.0035117732 = product of:
  0.010535319 = sum of:
    0.010535319 = weight(_text_:a in 45) [ClassicSimilarity], result of:
      0.010535319 = score(doc=45,freq=14.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.20223314 = fieldWeight in 45, product of:
          3.7416575 = tf(freq=14.0), with freq of:
            14.0 = termFreq=14.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.046875 = fieldNorm(doc=45)
  0.33333334 = coord(1/3)

Abstract

Academic librarians have a long and rich tradition of collaborating with discipline-based faculty members to advance the mission and goals of the library. Included in this tradition is the area of information literacy, a foundation skill for academic success and a key component of independent, lifelong learning. With the rise of the general education reform movement on many campuses resurfacing in the last decade, libraries have been able to move beyond course-integrated library instruction into a formal planning role for general education programmatic offerings. This article shows the value of 1. strategic alliances, developed over time, to establish information literacy as a foundation for student learning; 2. strong partnerships within a multicampus higher education system to promote and advance information literacy efforts; and 3. assessment as a key component of outcomes-based information literacy activities.

0.0034978096 = product of:
  0.010493428 = sum of:
    0.010493428 = weight(_text_:a in 3097) [ClassicSimilarity], result of:
      0.010493428 = score(doc=3097,freq=20.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.20142901 = fieldWeight in 3097, product of:
          4.472136 = tf(freq=20.0), with freq of:
            20.0 = termFreq=20.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.0390625 = fieldNorm(doc=3097)
  0.33333334 = coord(1/3)

Abstract

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs. Collecting and documenting what thousands of virtual reference librarians have learned over the past few years, this comprehensive guide provides a needed overview to help new and aspiring virtual reference library departments to understand the entire process and its ramifications. In a text supplemented with checklists so no key element is forgotten, this reference offers the real-world answers from Ieading experts to the most common questions: - Where has Web-based library reference come from and where is it going? - What is the best digital reference software to address specific needs? - How do they get hired and trained? - When and how does a library market such a radial new Service? - Why are evaluations and system enhancerncnts critical to the future of digital reference? With a look into the costs, and a look into the future, supplemented with the most comprehensive bibliography available an the topic, Going Live is a one-stop resource for getting started in digital reference services.

0.0034271395 = product of:
  0.010281418 = sum of:
    0.010281418 = weight(_text_:a in 4999) [ClassicSimilarity], result of:
      0.010281418 = score(doc=4999,freq=30.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.19735932 = fieldWeight in 4999, product of:
          5.477226 = tf(freq=30.0), with freq of:
            30.0 = termFreq=30.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.03125 = fieldNorm(doc=4999)
  0.33333334 = coord(1/3)

Abstract

Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use.

Content

Table of Contents: Defining Reference in a Digital Age / Conversations / Digital Reference in Practice / Digital Reference an a New Future / Conclusion

0.0031904932 = product of:
  0.00957148 = sum of:
    0.00957148 = weight(_text_:a in 4819) [ClassicSimilarity], result of:
      0.00957148 = score(doc=4819,freq=26.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.18373153 = fieldWeight in 4819, product of:
          5.0990195 = tf(freq=26.0), with freq of:
            26.0 = termFreq=26.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.03125 = fieldNorm(doc=4819)
  0.33333334 = coord(1/3)

Footnote

Rez. in: JASIST 56(2005) no.14, S.1556-1557 (J. Graef): "On one level, Information Strategy in Practice by Elizabeth Orna is a handbook an how to create an "information strategy." On another, it is a commentary an changing information roles and responsibilities in organizations. The main theme is aimed at information professionals (usually librarians) who want to learn the nuts and bolts of how to conduct an "information audit," how to develop an "information policy," and how to create an "information strategy." The subtext-that information management is everyone's responsibility-is a more radical (and interesting) message. An information strategy as defined by the author is an action plan for managing and applying an organization's information resources and supporting its essential knowledge base (the people who contribute and use information to achieve the organization's objectives). The emphasis is an a specific problem, function, or departmentnot the entire enterprise. For example, a strategy might be aimed at capturing knowledge that is transferred informally among employees or making an information system more efficient, less error prone, and more accessible. According to Orna, an information strategy is the last stage of a three-step process that begins with an audit (needs assessment), which is the basis tot a policy (objectives, priorities, and metrics). As she defines it, the audit describes "what is" in terms of information use. The policy describes "what should be," and the strategy shows how to get from "what is" to "what should be." Table l compares the three processes. The audit example is Orna's; the policy and strategy examples are mine. . . .
Information Strategy succeeds as a guide for librarians who want to conduct an information audit and then follow it up with a set of recommendations and an action plan. IT staff who need to develop a specific kind of policy (e.g., for security or privacy) and businesspeople who want to develop an information strategy for competitive advantage should look elsewhere. Orna also makes a valuable contribution in raising such issues as "mutual information obligations," the relationship between information and knowledge management, the overemphasis an technology solutions and measuring of intellectual capital, and the need to support "incidental information managers." These would make good discussion topics for a graduate library/information science class or a roundtable of practitioners.

0.0031904932 = product of:
  0.00957148 = sum of:
    0.00957148 = weight(_text_:a in 2786) [ClassicSimilarity], result of:
      0.00957148 = score(doc=2786,freq=26.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.18373153 = fieldWeight in 2786, product of:
          5.0990195 = tf(freq=26.0), with freq of:
            26.0 = termFreq=26.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.03125 = fieldNorm(doc=2786)
  0.33333334 = coord(1/3)

Abstract

'I wish that I had been able to obtain such a guide when I started dealing with enquiries' - "Managing Information". 'By the time I got to it 3 staff had noticed it on the desk and written a note saying really good and can we have a copy' - "BBOB News". 'This is certainly a comforting and very useful guide for the information worker, particularly inexperienced or unqualified, staffing a general enquiry desk' - "New Library World". There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately?Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks.Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.

0.0030970925 = product of:
  0.009291277 = sum of:
    0.009291277 = weight(_text_:a in 4265) [ClassicSimilarity], result of:
      0.009291277 = score(doc=4265,freq=8.0), product of:
        0.05209492 = queryWeight, product of:
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.045180224 = queryNorm
        0.17835285 = fieldWeight in 4265, product of:
          2.828427 = tf(freq=8.0), with freq of:
            8.0 = termFreq=8.0
          1.153047 = idf(docFreq=37942, maxDocs=44218)
          0.0546875 = fieldNorm(doc=4265)
  0.33333334 = coord(1/3)

Abstract

This important reference volume covers developments in almost every aspect of British library and information work during the ten-year period 1991-2000. Some forty contributors, all of whom are experts in their subject, provide a robust overview of their specialities along with extensive further references which act as a starting point for further research. The book provides a comprehensive record of what took place in library and information management during a decade of considerable change and challenges. It is an essential reference resource for librarians and information professionals.

0.0030606482 = product of:
  0.009181945 = sum of:
    0.009181945 = product of:
      0.01836389 = sum of:
        0.01836389 = weight(_text_:22 in 2301) [ClassicSimilarity], result of:
          0.01836389 = score(doc=2301,freq=2.0), product of:
            0.15821345 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.045180224 = queryNorm
            0.116070345 = fieldWeight in 2301, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0234375 = fieldNorm(doc=2301)
      0.5 = coord(1/2)
  0.33333334 = coord(1/3)

Date

11. 6.2004 14:52:22