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research and theory : Current trends in information (1984)
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Evaluation of reference services (1982)
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Expert systems in reference services (1989)
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Government documents and reference services (1991)
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Information and referral in reference services (1988)
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International aspects of reference and information services (1987)
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¬The publishing and review of reference sources (1987)
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Racial and ethnic diversity in academic libraries : multicultural issues (1994)
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¬The reference librarian and implications of mediation (1992)
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¬The reference library user : problems and solutions (1991)
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Reference services in archives (1986)
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Reference services in the 1980s (1982)
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Reference services today : from interview to burnout (1987)
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Library bibliographic networks in Europe : a LIBER directory (1992)
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- Footnote
- Rez. in: Computers in libraries 12(1992) no.9, S.70 (R. Johnson); Library Association Record 95(1993) no.2, S.113 (J. Plaister)
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Designing information : new roles for librarians (1993)
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- Rez. in: College and research libraries 55(1994) no.5, S.465-467 (J. Coleman)
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New technologies and new directions : Proceedings from the Symposium on Scholarly Communication, University of Iowa, Nov. 14-16, 1991 (1993)
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- Footnote
- Rez. in: Library software review 12(1993) no.4, S.56 (G. Curtis)
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Abel, A.: Critical success factors for fee-based information services (1995)
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- Footnote
- Rez. in: Managing information 3(1996) no.3, S.47 (P. Jeorrett)
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Reference services for archives and manuscripts (1997)
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- Footnote
- Rez. in: Library review 47(1998) nos.1/2, S.59-60 (B. Duckett)
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Future teaching roles for academic librarians (2000)
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- Footnote
- Rez. in: BuB 53(2001) H.9, S.589-590 (B. Homann)
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Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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- Rez. in: JASIST 52(2001) no.11, S.981-983 (T. Dumova)
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