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Kuhlen, R.: Transfer and transformation of information : overcoming pragmatic difficulties in contemporary online information systems (1988)
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- Infomediary. 2(1988) no.2, S.95-109
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Poetzsch, E.: Vorstellungen zum Aufbau des Auskunftsdienstes "Informationen zur Biotechnologie" (1988)
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- Informatik. 35(1988) H.5, S.174-176
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Patrick, W.: Consumer health information services in England : a personal view of the top two (1989)
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- Bibliotheca medica canadian. 10(1989) no.3, S.135-138
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Lenk, K.: Technikunterstützte Informationssysteme zur Information über die öffentliche Verwaltung (1989)
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- Nachrichten für Dokumentation. 40(1989) H.4, S.201-207
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Carbone, J.J.: Small public libraries : suggestions for reference service improvement (1988)
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- Reference librarian. 1988, no.21, S.31-44
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Tifft, R.: ¬The growth and development of information and referral in library services : a selective history and review of some recent developments (1988)
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Gloeckner-Rist, A.; Lehmler, W.; Wettler, M.: Endnutzerrecherchen in bibliographischen CD-ROM-Datenbanken (1989)
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- Nachrichten für Dokumentation. 40(1989) H.3, S.151-159
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Christ, P.: Vom Verwaltungsroboter zum 'Medium'? : der 'offene Computer' in Böblingen (1989)
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Gurnsey, J.; White, M.: Information consultancy (1988)
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Haywood, T.: ¬The withering of public access (1989)
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Stover, M.; Grassian, E.: Toward an automated reference information system : Inmagic and the UCLA ready-reference information files (1989)
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Smith, D.E.: Reference expert systems : humanizing depersonalized service (1989)
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Parrott, R.: Simulation of the reference process : Part 2: REFSIM, an implementation with expert and ICAI modes (1989)
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Micco, M.; Smith, I.: Designing a workstation for information seekers (1989)
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North, G.W.: Will your library be the spatial data information center of the future? (1989)
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Durrance, J.C.: Information needs : old song, new tune (1989)
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Robinson, B.M.: Reference services : a model of question handling (1989)
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- RQ. 29(1989) no.1, S.48-61
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Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987)
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- Nachrichten für Dokumentation. 38(1987) H.2, S.85-90