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Schwabe, G.: Citizenship information in Norway, Germany, and from the European Commission : the need and its delivery (1997)
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- Abstract
- This paper reports on the result of a EU study on citizenship information
-
Wilson, T.D.: Information behaviour : an interdisciplinary perspective (1997)
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- Abstract
- Reports on a recent review of the literature of 'information behaviour' as it is studied in a variety of disciplines, other than information science. As a result of the review, identifies areas of research interest to information science and proposes a general model information behaviour
-
Electronic resources : use and user behavior (1998)
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- Content
- Issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems. Also includes 3 special reports on international reference services
-
Business reference services and sources : how end users and librarians work together (1997)
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- Abstract
- Articles are grouped under the following headings: business services and the Internet; networking; feature column; government information sources; and special reports
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Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
-
Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
-
Dearie, T.N.; Perez, A.J.: Traditional access to the library via telephone service (1992)
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- Abstract
- Telephone reference service at the California Univ. at San Diego Central Library hab become problematic in recent years due to increased volume of patron demand, both in person and on the telephone. In order to meet the demand the library established a separate information desk service which became the first line of service for incoming telephone callers. Reports a survey conducted in 1991 by information and reference desk staff to see how well this arrangement was meeting the needs of primary patrons. Details steps taken to correct shortcomings
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Bristow, A.: Academic reference service over electronic mail (1992)
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- Abstract
- Describes a reference service using electronic mail that has been offered at Indiana Univ. in Bloomington since 1987 as part of the libraries' component of an electronic academic information environment. Reports results of a survey conducted to obtain a better understanding of the experience, to identify the clientele, and to consider improvements and modifications. Discusses useful observations and principles that can be drawn from the experience which may be useful to other libraries
-
Bierman, K.J.: OCLC users coucil meeting report : October, 4-6,1992 (1992)
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- Abstract
- Reports from the OCLC users council meeting, 4-6 Oct 92. The theme for 1992-93 is transforming technologies: reconsructing libraries for the New York information community. Discusses the Blacksburg Electronic Village project, an attempt to envisage the future when there is connectivity to all cities of the US. It offers everyone in Blacksburg e-mail capability, list serve capability and Internet access
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Oberg, L.R.: Rethinking reference : smashing icons at Berkeley (1993)
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- Abstract
- Reports the Library Solutions Institute 'Rethinking reference: new models and how to get there' at the University of California Berkeley from 12-14 Mar 93. Given concern that the traditional model of reference service is no longer relevant, librarians describe strategies used in their institutions many of which have information desks staffed by graduate students with reference service offered on an appointment basis by librarians. Lists changes to reference service envisaged for the future
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Simon, E.: Information policy as cultural policy : cultural, economic and societal aspects (1993)
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- Abstract
- Reports the International Conference on Information Policy as Cultural Policy, held 17-23 Oct. 92 in Thomasberg/Königswinter. Major topics discussed were: cultural change and diversity in Europe; information policy issues; socio-cultural dependence of access to information; policy and structural implicationss at the national, regional and local level; the role of library and information services; open and restricted access in open societies; illiteracy, information literacy and global communication networks; and information policy as cultural policy; political consequences and needs for action
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Flagg, G.: At Senate hearing, librarians seek their place on the information highway (1994)
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- Abstract
- Reports the hearing on libraries and their role in the information infrastructure held by the Senate Subcommittee on Education, Arts and Humanities on 19 Apr 1994 and timed to coincide with National Library Week and Legislative Day. Contributions highlighted the degree to which library services in libraries throughout the USA are enhanced by electronic data transmission and the urgent need on the part of libraries for support from federal government with funding their policies
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Holland, M.P.; Powell, C.K.: ¬A longitudinal survey of the information seeking and use habits of some engineers (1995)
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- Abstract
- From 1978 to 1990 the College of Engineering, Michigan University, offered a course: 'Technical Communications: Information Resources for Engineers' to students working on research projects. Reports results of a 1993 follow up study, to assess the impact of the course. The study also revealed that many engineers have access to the tools needed for electronic information retrieval, and that while few receive formal training in their use, there is widespread interest in learning more
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Myers, J.E.: Reference services in the virtual library (1994)
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- Abstract
- Reports on what's in store for libraries in the next decade and specifically on: the collapse of the journal publishing indistry; the replacement of the reference desk with the help desk, electronic mail, and electronic discussion groups; the concept of hard and soft information; cellular phones; the ERIC Thesaurus; and the continued existence of physical libraries as places to study and reflect
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Kaczor, S.: Reference service in an electronic age : a view from two worlds based on an SLA program (1995)
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- Abstract
- Reports on a discussion of the impact of electronic services on reference staffing held at the annual conference of the Special Libraries Association, Atlanta, USA. The discussion was from the perspectives of publishers, and public service specialists. Examines the benefits of CD-ROM products, and the continuing role of paper. Describes the pressures felt by reference staff caused by the expansion of electronic resources, possible solutions and the changing nature of reference work
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Basu, G.: Using Internet for reference : myths versus realities (1995)
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- Abstract
- 42 academic libraries in New Jersey were surveyed in 1994 to investigate the use of the Internet for reference work. 27 responses were received. The survey questions focused on: how many reference librarians used the Internet for reference queries, what training they had received, what types of reference activities were being conducted, how successful the searches were, what subject categories were searched, and what were the problems/barriers that prevented more frequent use. Reports the results and indicates possible solutions to problems
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Bruce, T.; Lennon, A.; Nelson, D.: Using the Internet for reference purposes in an academic library (1995)
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- Abstract
- The University of the West of England (UWE) Library Science comprises 4 campus libraries spread across Bristol. It has gradually developed network services and access to JANET and the Internet for the libraries at all campuses but has only recently had access to Netscape. Reports 2 case studies conducted by UWE librarians on using the Internet for Fine Art Print resources and using JANET/Internet resources to support mathematics highlighting some common thoughts and issues surrounding the Internet
-
Ormes, S.; Dempsey, L.: Net use in public libraries (1996)
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- Abstract
- Reports on the findings of a survey made by the United Kingdom Office of Library Networking (UKOLN) on the use of the Internet in public libraries. Questionnaires were sent to all library authorities and there was a 100% response. The results indicate that 53% of all public library authorities in the UK had some form of Internet connection, but only 0,4% of these service points gave the public free access. Other areas investigated include numbers of dedicated workstations, how they are connected, use made of the service, and the types of information services being accessed
-
Ostertag, J.K.; Ritchie, D.G.: ¬The impact of reference services of networking CD-ROM databases : a preliminary look at one case (1996)
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- Abstract
- Describes a project at State University of New York (SUNY) College at Cortland's Memorial Library and 3 other SUNY college libraries. to share access to CD-ROM databases ovre a wide area network and determine its impact on reference services. Concludes with results of user surveys and preliminary database statistics from one of the 4 sites. Reports representative costs and response times by site and includes notes on user profiles
