Search (247 results, page 2 of 13)

  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[1990 TO 2000}
  1. Rogers, C.D.; Vidic, B.A.: Community information service management guidelines (1995) 0.03 
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  2. Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992) 0.03 
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    Content
    Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
    Theme
    Information Resources Management
  3. Librarians on the Internet : impact on reference services (1994) 0.03 
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    Content
    Enthält die Beiträge: DIAZ, K.R.: Gatting started on the net; McGILLIS, L.: Gopher searching using Veronica; MARDIKIAN, J.: How to use Veronica to find information on the Internet; SMALL, J.J.: The Internet Goher: a reference tool; SCOTT, R.L.: Geoscience resources on the internet; MORGAN, K.A.: Economic and statistical information on the Internet; MAXYMUK, J.: Science resources on the Internet; KIBBEE, J.: A virtual library for librarians: JANET's bulletin board for libraries; NATALE, J.A.: Texas woman's university and White House communications on the Internet; POLLITZ, J.H.: Internet resources: opportunity knocks at the door; CROMER, D.E., M.E. JOHNSON: The impact of the Internet on communication among reference librarians; SILVA, M., G.F. CARTWRIGHT: The Internet and reference librarians: a question of leadership; HENDERSON, T.: MOOving towards a virtual reference service; ABELS, E.G., P. LIEBSCHER: A new challenge for intermediary-client communication: the electronic network; KALIN, S., C. WRIGHT: Internexus: a partnership for Internet instruction; STEPHENSON, N., D.J. WILLIS: Internet in-service training at the University of New Mexiko General Library; SANTAVICCA, E.F.: The Internet as a reference and research tool: a model for educators; ELLIOTT, C.S.: NREN update, 1993: Washington policy; STARR, S.S.: Evaluating physical science reference sources on the Internet; SEIDEN, P., K.A. NUCKOLLS: Developing a Campus-Wide Information System using the Gopher protocol: a study of collection development and classification issues; PERKINS, J.T.: The first mile down Internet I: development, training, and reference issues in the use of an X Windows interface for Internet access; NEUMAN, M., P. MANGIAFICO: Providing and accessing information via the Internet: the Georgetown catalogue of projects in electronic texts; PARKHURST, C.A., M.L. KWON: The Nevada Academic Libraries Information System: an application of Internet services; TOMER, C.: MIME and electronic reference services; STOREY, T.: The Internet and OCLC: broadening access to the world's information
    Footnote
    Rez. in: Collection management 20(1996) nos.3/4, S.194-195 (J.W. Hastreiter)
  4. Mendelsohn, J.: Perspectives on quality of reference service in an academic library : a qualitative study (1997) 0.03 
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    Abstract
    Reports results of a qualitative study of the concept of quality as it applies to reference service in an academic library. The study explicates the dimensions of quality service and points to the interconnectedness and interdependence of these dimensions. Time and morale were found to provide the essential environment content for quality service. These critical dimensions require highly competent management, and they have impact on the knowledge and willingness of the reference librarian, an the process of assessment and action, and on the partnership between user and librarian. Discusses the implications for management, as effective management involves a holistic understanding of the complex nature of connections among the dimensions of qulity service
  5. Neißer, H.: Informationsdistribution: aktuelle Anforderungen für Bibliothekare an Öffentlichen Bibliotheken (1993) 0.03 
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    Footnote
    Vortrag an der FHBD am 25.11.1992 zur Diskussion um die Einführung eines Studienganges 'Information resources management'
  6. Maguire, C.; Kazlauskas, E.J.; Weir, A.D.: Information services for innovative organzations (1994) 0.03 
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    Theme
    Information Resources Management
  7. Burger, R.H.: Information policy : a framework for evaluation and policy research (1993) 0.03 
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    Footnote
    Rez. in: Information processing and management 31(1995) no.1, S.142-143 (M. Mueller)
  8. Wildemuth, B.M.; Cogdill, K.; Friedman, C.P.: ¬The transition from formalized need to compromised need in the context of clinical problem solving : opportunities and possible problems for information use studies of health professionals (1999) 0.02 
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    Abstract
    Almost 30 years ago, Taylor (1968) postulated that each information need moves along a continuum from the visceral need through the compromised need. The current study examines the final transition in this continuum: from formalized need (expressed in an explicit verbal statement) to compromised need (represented in the language of the retrieval system). This transition is primarily concerned with vocabulary: the searcher attempts to translate an explicit statement of need into a search term (or terms) that can be interpreted by the retrieval system. A few studies have empirically examined the match between the end-user searcher's formalized need and the compromised need (i.e., search terms). Markey (1984) compared the searcher's expressed topic (the formalized need, expressed in just a few words) and the search terms (the compromised need), and then went on to compare the search terms with the library catalog terms available for subject searching. She found that the search term matched or was a partial form of the expressed topic in 71% of the searches, and that over 75% of these searches matched a catalog term. Allen (1991) examined the relationship between logical reasoning ability and selection of search terms. He asked college students to read a magazine article (which could be seen as a very rich statement of the formalized need) and then to perform a search for articles on the same topic (expressing the compromised need).
    Date
    22. 3.2002 8:54:11
  9. James, S.: Contracting out information services : the use of external consultants (1994) 0.02 
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    Abstract
    Considers the process of contracting out library, information, records management or archive services and the role of external consultants as advisors in the process. Explains the process of consultancy and their role in these circumstances in the public and private sectors. Offers advice to library or records manager in dealing with consultants in the contracting out process
    Source
    Records management bulletin. 1994, no.60, S.7-8,19
  10. Lorenzen, M.: Management by wandering around : reference rovering and quality reference service (1998) 0.02 
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    Abstract
    Reference rovering is a method for eliminating the barrier of the reference desk which is between the librarian and the user. This concept closely parallels the business concept of 'management by wandering around' (MBWA). Looks at the literature examining the history and techniques of both MBWA and reference rovering. Explores the techniques for how to conduct reference rovering. Examines both the advantages and disadvantages of reference rovering
  11. Welch, J.M.; Cauble, L.A.; Little, L.B.: Automated reshelving statistics as a tool in reference collection management (1997) 0.02 
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    Abstract
    Discusses a project to track the usage of print reference titles through automated reshelving statistics and the usefulness of these statistics in making reference collection development and management decisions. Over a 2-year period the reference staff at the University of North Carolina at Charlotte, USA, recorded reshelving statistics. The statistics were analyzed and proved to be useful in making weeding and acquisition decisions as part of an overall programme of reference service evaluation
  12. Information for industry : twenty-one years of the Library Association Industrial Group (1991) 0.02 
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    Abstract
    Papers include: management of corporate knowledge, the enforced reorganization of industrial libraries, networking and cooperation, fee-based information services, information systems for the end user, copyright, marketing public sector business information, the British Library business information services and the provision of business information in Scotland
  13. Research in reference effectiveness : proceedings of a preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992 (1993) 0.02 
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  14. Mottorn, J.C.: Current awareness : a review of automated tables of contents services (1994) 0.02 
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    Source
    Library management quarterly. 17(1994) no.3, S.7-9
  15. Schwuchow, W.: Fundamental questions of financing and pricing information services (1992) 0.02 
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    Source
    Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
  16. Lux, C.: To charge or not to charge for library services (1992) 0.02 
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    Source
    Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
  17. Whitlatch, J.B.: Customer service : implications for reference practice (1995) 0.02 
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    Abstract
    The past decade has seen an increasing emphasis on customer service in business research and management of companies. Discusses concepts, highlights customer service research and practices in business, and explores the implications for reference service quality
  18. Handbuch der Informationswirtschaft : Firmen, Produkte, Dienstleistungen (1994) 0.02 
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    Theme
    Information Resources Management
  19. Wilson, T.D.: Information behaviour : an interdisciplinary perspective (1997) 0.02 
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    Source
    Information processing and management. 33(1997) no.4, S.551-572
  20. Papandrea, V.A.: Managing reference services in the electronic age : a competing values approach to effectiveness (1998) 0.02 
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    Abstract
    Argues that the management of reference services in academic libraries is posed a challenge by the influx of electronic resources, and that traditional apporaches to reference management lack a conceptual framework of effectiveness, and emphasize mainly internal processes, paying scant regard to the turbulent environments that libraries face. Presents the competing values approach to effectiveness as a broad integration of existing models of organisational effectiveness. Discusses the implications of this approach and examines diversified team structures as a possible solution to the problems of managing reference services in the electronic age

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  • a 215
  • m 20
  • s 9
  • el 3
  • b 1
  • i 1
  • r 1
  • More… Less…

Themes

Subjects

Classifications