Search (92 results, page 1 of 5)

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Source

Der digitale Wahn. Hrsg.: B.E. Bürdeck

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Abstract

This book outlines the human side of the information seeking process, and focuses on the aspects of this process that can best be supported by the user interface. It describes the methods behind user interface design generally, and search interface design in particular, with an emphasis on how best to evaluate search interfaces. It discusses research results and current practices surrounding user interfaces for query specification, display of retrieval results, grouping retrieval results, navigation of information collections, query reformulation, search personalization, and the broader tasks of sensemaking and text analysis. Much of the discussion pertains to Web search engines, but the book also covers the special considerations surrounding search of other information collections.

Content

Inhalt: The design of search user interfaces -- The evaluation of search user interfaces -- Models of the information seeking process -- Query specification -- Presentation of search results -- Query reformulation -- Supporting the search process -- Integrating navigation with search -- Personalization in search -- Information visualization for search interfaces -- Information visualization for text analysis -- Emerging trends in search interfaces. Vgl. die digitale Fassung unter: http://searchuserinterfaces.com.

RSWK

World Wide Web / Information Retrieval / Mensch-Maschine-Kommunikation / Benutzerorientierung (HBZ)

Subject

World Wide Web / Information Retrieval / Mensch-Maschine-Kommunikation / Benutzerorientierung (HBZ)

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Abstract

Unter computervermittelter Kommunikation (CvK) bzw. Computer-Mediated-Communication (CMC) versteht man soziale (d.h. im weitesten Sinne zwischenmenschliche) Kommunikation, die über Computernetzwerke vermittelt wird. Damit Botschaften computervermittelt übertragen werden können, müssen sie digital vorliegen (d.h. in einer Binärcodierung: 0-1), weshalb man computervermittelte Kommunikation auch als digitale Kommunikation bezeichnen kann. Weitere Synonyme sind Online-Kommunikation, Netzkommunikation und Cyberkommunikation. Die computervermittelte Kommunikation steht neben anderen Formen der technisch vermittelten Kommunikation (z.B. Telefon-Kommunikation, Telefax-Kommunikation, Radio-Kommunikation, Fernseh-Kommunikation). Oftmals wird sie mit der technisch unvermittelten Face-to-Face-Kommunikation (FtF, F2F) kontrastiert. Im Unterschied zur technisch vermittelten Telekommunikation und Massenkommunikation, bei der die Beteiligten räumlich getrennt sind, ist es für die Face-to-FaceKommunikation notwendig, dass die Kommunizierenden alle zur selben Zeit am gleichen Ort zusammenkommen (Kopräsenz), um sich verbal und nonverbal auszutauschen. Diese Restriktion der Face-to-Face-Kommunikation verhindert viele Kommunikationsprozesse, weil bestimmte Personen beispielsweise keine Gelegenheit zur Kopräsenz haben, weil in der Kopräsenz immer nur einzelne das Wort ergreifen können und weil diverse Themen wegen sozialer Normen und Tabus im direkten Austausch ausgespart bleiben. Wenn zwischenmenschliche Kommunikation computervermittelt abläuft, heißt dies nicht, dass Faceto-Face-Botschaften einfach über einen anderen (nämlich computertechnischen) Kanal übertragen werden. Vielmehr werden durch CvK neue Kommunikationssituationen geschaffen, in denen teilweise andere Personen miteinander in Kontakt treten und/oder andere Themen in anderer Weise behandelt werden. So eröffnet sich beispielsweise Menschen mit Suizidgedanken in einem entsprechenden Online-Forum die Möglichkeit, unzensiert und anonym über ihre Befindlichkeit zu schreiben. In diesem Szenario wird Face-to-Face-Kommunikation nicht durch Netzkommunikation verdrängt, sondern das bisherige Schweigen der Betroffenen überwunden. Unter welchen Bedingungen die neuen Online-Kommunikationsszenarien für welche Individuen und Gruppen hilfreich oder schädlich sind, ist eine zweite Frage. So mag ein Suizidforum durch den unzensierten emotionalen Austausch mit Gleichgesinnten das Gefühl von Einsamkeit reduzieren und somit die Befindlichkeit bessern, es könnte aber andererseits durch den Austausch über Suizidmethoden die Suizidabsicht verstärken. Entsprechende Fragen sind nur durch theoriegeleitete empirische Studien zu klären. Generell gilt, dass soziale Kommunikation außerhalb wie innerhalb des Netzes nicht auf bloße Informationsübermittlung zwischen Sender und Empfänger zu reduzieren ist, sondern eine wechselseitige Verständigung impliziert.

Source

Grundlagen der praktischen Information und Dokumentation. 5., völlig neu gefaßte Ausgabe. 2 Bde. Hrsg. von R. Kuhlen, Th. Seeger u. D. Strauch. Begründet von Klaus Laisiepen, Ernst Lutterbeck, Karl-Heinrich Meyer-Uhlenried. Bd.1: Handbuch zur Einführung in die Informationswissenschaft und -praxis

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Abstract

Recording search histories, presenting them to the searcher, and building additional interface tools on them offer many opportunities for supporting user tasks in information seeking and use. This study investigated the use of search history information in legal information seeking. Qualitative methods were used to explore how attorneys and law librarians used their memory and external memory aids while searching for information and in transferring to information use. Based on the findings, interface design recommendations were made for information systems. Results of the study from the legal user group presented evidence of the usefulness of search histories and history-based interface tools. Both user manifestations and researcher observations revealed that searchers need historical information in information seeking. Search histories were found to be useful in many user tasks: memory support, search system use, information seeking, information use, task management, task integration, and collaboration. Integrating information across various user tasks and collaborating with others are extensions of traditional information-seeking and use models. These findings encouraged the design of user interface tools and guidelines building on search history information.

Source

Information processing and management. 43(2007) no.1, S.10-29

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Abstract

Human-computer interaction is a very important topic in studying computerized information retrieval systems, as it takes into account both the human searchers and the information system features. This entry surveys the major research streams and applications of interactive information seeking and retrieval. It also presents how the expectations and requirements for interactive information seeking and retrieval have been expanded and what the challenges are ahead for evaluating such systems.

Source

Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates

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Abstract

A model is proposed that is motivated by the growing theoretical importance of the affective domain in information science (IS) and human-computer interaction (HCI), and the increased need for integrated models that provide an explicit account of how human mental and physiological systems dynamically interact in task performance with information systems. The ecological constructionism framework defines a social and biological information technology that is created through the dynamic intersection of technological affordances in symbiotic interaction with affective, cognitive, and sensorimotor information procedures that users creatively construct to satisfice the social practices inherent in information settings. Samples of spontaneous user discourse were mapped, demonstrating the model's suitability for charting the flow of mental procedures that users perform in interaction with information systems. The framework is shown to be compatible with the research focus in the literature on information behavior in IS and user affect in HCI. It also addresses current challenges to create more versatile architectures integrating technology, biology, and community into organic or synergic systems. The model specifies the components and dynamics of a human-computer symbiotic information environment.

Source

Journal of the American Society for Information Science and Technology. 58(2007) no.13, S.2021-2046

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Abstract

This is a propitious time for information science. The WWW has propelled information services into the public eye as never before, and information professionals are sought out in all walks of life to assist people with work, learning and play in the information environment. Classical information retrieval has yielded novel techniques for applying computers to retrieval problems, including WWW search engines. The classical model of retrieval is one of matching queries to documents and ranking these matches. It is apparent, however, that a new model of retrieval is needed as people access large-scale digital libraries of multimedia content and vast collections of unstructured data in the WWW. What is needed are ways to bring human intelligence and attention more actively into the search process. To this end, researchers are beginning to combine the lessons from designing highly interactive user interfaces with the lessons from human information behavior to create new kinds of search systems that depend on continuous human control of the search process. I call this hybrid approach to the challenges of information seeking, human-computer information retrieval (HCIR). Though human-computer information interaction is perhaps a more expansive and appropriate phrase, the HCIR phrase unites two well-known fields/communities of practice and is thus adopted here. HCIR aims to empower people to explore large-scale information bases but demands that people also take responsibility for this control by expending cognitive and physical energy. This paper outlines the basic motivations and concepts of HCIR and presents design goals and challenges that are informed by two ongoing HCIR projects.

Source

Bulletin of the American Society for Information Science and Technology. 33(2006) no.5, S.xx-xx

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Abstract

Relationships can provide a rich and powerful set of information and can be used to accomplish application goals, such as information retrieval and natural language processing. A growing trend in the information science community is the use of information visualization-taking advantage of people's natural visual capabilities to perceive and understand complex information. This chapter explores how visualization and visual exploration can help users gain insight from known relationships and discover evidence of new relationships not previously anticipated.

Series

Information science and knowledge management; vol.3

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Abstract

This study explores an image-based retrieval interface for drug information, focusing on usability for a specific population - seniors. Qualitative, task-based interviews examined participants' health information behaviors and documented search strategies using an existing database (www.drugs.com) and a new prototype that uses similarity-based clustering of pill images for retrieval. Twelve participants (aged 65 and older), reflecting a diversity of backgrounds and experience with Web-based resources, located pill information using the interfaces and discussed navigational and other search preferences. Findings point to design features (e.g., image enlargement) that meet seniors' needs in the context of other health-related information-seeking strategies (e.g., contacting pharmacists).

Source

Journal of the American Society for Information Science and Technology. 58(2007) no.11, S.1610-1617

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Abstract

While most research in the area of human-information behavior has focused an a single dimension-either the psychological or the social-this case study demonstrated the importance of a multidimensional approach. The Cognitive Work Analysis framework guided this field study of one event of collaborative information retrieval (CIR) carried out by design engineers at Microsoft, including observations and interviews. Various dimensions explained the motives for this CIR event and the challenges the participants encountered: the cognitive dimension, the specific task and decision, the organization of the teamwork, and the organizational culture. Even though it is difficult at times to separate one dimension from another, and all are interdependent, the analysis uncovered several reasons for design engineers to engage in CIR, such as when they are new to the organization or the team, when the information lends itself to various interpretations, or when most of the needed information is not documented. Similar multidimensional studies will enhance our understanding of human-information behavior.

Source

Journal of the American Society for Information Science and Technology. 55(2004) no.11, S.939-953

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Abstract

The authors describe user interface tools based on search histories to support legal information seekers. The design of the tools was informed by the results of a user study (Komlodi, 2002a) that examined the use of human memory, external memory aids, and search histories in legal information seeking and derived interface design recommendations for information storage and retrieval systems. The data collected were analyzed to identify potential task areas where search histories can support information seeking and use. The results show that many information-seeking tasks can take advantage of automatically and manually recorded history information. These findings encouraged the design of user interface tools building on search history information: direct search history displays, history-enabled scratchpad facilities, and organized results collection tools.

Source

Journal of the American Society for Information Science and Technology. 57(2006) no.6, S.803-897

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Abstract

Computers have become our companions in many of the activities we pursue in our life. They assist us, in particular, in searching relevant information that is needed to perform a variety of tasks, from professional usage to personal entertainment. They hold this information in a huge number of heterogeneous sources, either dedicated to a specific user community (e.g., enterprise databases) or maintained for the general public (e.g., websites and digital libraries). Whereas progress in basic information technology is nowadays capable of guaranteeing effective information management, information retrieval and dissemination has become a core issue that needs further accomplishments to achieve user satisfaction. The research communities in databases, information retrieval, information visualization, and human-computer interaction have already largely investigated these domains. However, the technical environment has so dramatically evolved in recent years, inducing a parallel and very significant evolution in user habits and expectations, that new approaches are definitely needed to meet current demand. One of the most evident and significant changes is the human-computer interaction paradigm. Traditional interactions relayed an programming to express user information requirements in formal code and an textual output to convey to users the information extracted by the system. Except for professional data-intensive application frameworks, still in the hands of computer speciahsts, we have basically moved away from this pattern both in terms of expressing information requests and conveying results. The new goal is direct interaction with the final user (the person who is looking for information and is not necessarily familiar with computer technology). The key motto to achieve this is "go visual." The well-known high bandwidth of the human-vision channel allows both recognition and understanding of large quantities of information in no more than a few seconds. Thus, for instance, if the result of an information request can be organized as a visual display, or a sequence of visual displays, the information throughput is immensely superior to the one that can be achieved using textual support. User interaction becomes an iterative query-answer game that very rapidly leads to the desired final result. Conversely, the system can provide efficient visual support for easy query formulation. Displaying a visual representation of the information space, for instance, lets users directly point at the information they are looking for, without any need to be trained into the complex syntax of current query languages. Alternatively, users can navigate in the information space, following visible paths that will lead them to the targeted items. Again, thanks to the visual support, users are able to easily understand how to formulate queries and they are likely to achieve the task more rapidly and less prone to errors than with traditional textual interaction modes.
The two facets of "going visual" are usually referred to as visual query systems, for query formulation, and information visualization, for result display. Visual Query Systems (VQSs) are defined as systems for querying databases that use a visual representation to depict the domain of interest and express related requests. VQSs provide both a language to express the queries in a visual format and a variety of functionalities to facilitate user-system interaction. As such, they are oriented toward a wide spectrum of users, especially novices who have limited computer expertise and generally ignore the inner structure of the accessed database. Information visualization, an increasingly important subdiscipline within the field of Human-Computer Interaction (HCI), focuses an visual mechanisms designed to communicate clearly to the user the structure of information and improve an the cost of accessing large data repositories. In printed form, information visualization has included the display of numerical data (e.g., bar charts, plot charts, pie charts), combinatorial relations (e.g., drawings of graphs), and geographic data (e.g., encoded maps). In addition to these "static" displays, computer-based systems, such as the Information Visualizer and Dynamic Queries, have coupled powerful visualization techniques (e.g., 3D, animation) with near real-time interactivity (i.e., the ability of the system to respond quickly to the user's direct manipulation commands). Information visualization is tightly combined with querying capabilities in some recent database-centered approaches. More opportunities for information visualization in a database environment may be found today in data mining and data warehousing applications, which typically access large data repositories. The enormous quantity of information sources an the World-Wide Web (WWW) available to users with diverse capabilities also calls for visualization techniques. In this article, we survey the main features and main proposals for visual query systems and touch upon the visualization of results mainly discussing traditional visualization forms. A discussion of modern database visualization techniques may be found elsewhere. Many related articles by Daniel Keim are available at http://www. informatik.uni-halle.de/dbs/publications.html.

Source

Encyclopedia of library and information science. Vol.72, [=Suppl.35]

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Source

Encyclopedia of library and information science. Vol.66, [=Suppl.29]

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Source

Encyclopedia of library and information science. Vol.66, [=Suppl.29]

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Abstract

User interfaces of Web search engines reflect attributes of the underlying tools used to create them, rather than what we know about how people look for information. In this article, the author examines several characteristics of user search behavior: the variety of information-seeking goals, the cultural and situational context of search, and the iterative nature of the search task. An analysis of these characteristics suggests ways that interfaces can be redesigned to make searching more effective for users.

Source

Journal of the American Society for Information Science and Technology. 57(2006) no.6, S.797-799

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Abstract

Touch-screen kiosks are located in a variety of locations to provide the public with ready access to health information. This paper examines, via a questionnaire, the characteristics of adult users of a surgery-based kiosk. The Esk Medical Centre is in Musselburgh, near Edinburgh. Just under 200 questionnaires were returned and analysed. The research establishes characteristics of users and non-users, how the kiosk fits in with other consumer information sources, what health outcomes result from using the kiosk, and reasons for non-use. The main finding is that the respondents' attitude and previous experience with information technology has an impact on whether the touch-screen kiosk is used.

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Abstract

Je mehr Informationen gleichzeitig, übersichtlich dargestellt und überwacht werden können, desto höher wird der Informations-Nutzen für einen Besucher oder potentiellen Kunden von ihnen sein. Da wir in einer Zeit der Informationsüberflutung leben, hilft uns das Information-Panel in Zukunft als multimediales Informationssystem. Ein Interface ist in unserem heutigen multimedialen Umfeld ein Bestandteil eines Systems, das dem Austausch von Informationen dient. Durch Information-Panels (sog. I-Panels) kann der Mensch mit Geräten interagieren, indem er sich wahlweise die für ihn masßgeschneiderten Informationen darstellen lässt. Für den Interface-Theoretiker Artur P. Schmidt können Information-Panels heute als eine Art Enzyklopädie für Informationen und Nachrichten aller Art dienen, wie sein Internet-Projekt "Der Wissensnavigator" belegt. Das Vorbild für multimediale Panels ist die geordnete Verbindung von Inhalten. Das Information-Panel als MenschMaschine-Interface kann zum "Punkt der Begegnung" oder "Kopplung zwischen zwei oder mehr Systemen" werden. Es übernimmt eine Übersetzung- und Vermittlungsfunktion.

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Abstract

A novel and complex form of information access is cross-language information retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. The authors present three user evaluations undertaken during the iterative design of Clarity, a cross-language retrieval system for lowdensity languages, and shows how the user-interaction design evolved depending on the results of usability tests. The first test was instrumental to identify weaknesses in both functionalities and interface; the second was run to determine if query translation should be shown or not; the final was a global assessment and focused on user satisfaction criteria. Lessons were learned at every stage of the process leading to a much more informed view of what a cross-language retrieval system should offer to users.

Footnote

Beitrag einer special topic section on multilingual information systems

Source

Journal of the American Society for Information Science and Technology. 57(2006) no.5, S.709-722

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Abstract

Recent research highlights the potential relevance of emotions in interface design. People can no longer be modeled as purely goal-driven, task-solving agents: They also have affective motivations for their choices and behavior implying an extended mandate for search design. Absent from current Web design practice, however, is a pattern for emotive criticism and design reflecting these new directions. Further, discussion of emotions and Web design is not limited to visual design or aesthetic appeal: Emotions users have as they interact with information also have design implications. The author outlines a framework for understanding users' emotional states as they seek information on the Web. It is inspired largely by Carol Kuhlthau's (1991, 1993, 1999) work in library services, particularly her information searching process (ISP), which is adapted to Web design practice. A staged approach resembling traditional models of information seeking behavior is presented here as the basis for creating appropriate search and navigation systems. This user-centered framework is flexible and solution-oriented, enjoys longevity, and considers affective factors. Its aim is a more comprehensive, conceptual analysis of the user's entire information search experience.

Source

Journal of the American Society for Information Science and Technology. 57(2006) no.6, S.813-818