-
Case, D.O.: Looking for information : a survey on research on information seeking, needs, and behavior (2002)
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- Footnote
- Rez. in: JASIST 54(2003) no.7, S.695-697 (R. Savolainen): "Donald O. Case has written an ambitious book to create an overall picture of the major approaches to information needs and seeking (INS) studies. The aim to write an extensive review is reflected in the list of references containing about 700 items. The high ambitions are explained an p. 14, where Case states that he is aiming at a multidisciplinary understanding of the concept of information seeking. In the Preface, the author characterizes his book as an introduction to the topic for students at the graduate level, as well as as a review and handbook for scholars engagged in information behavior research. In my view, Looking for Information is particularly welcome as an academic textbook because the field of INS studies suffers from the lack of monographs. Along with the continuous growth of the number of journal articles and conference papers, there is a genuine need for a book that picks up the numerous pieces and puts them together. The use of the study as a textbook is facilitated by clearly delineated sections an major themes and the wealth of concrete examples of information seeking in everyday contexts. The book is lucidly written and it is accessible to novice readers, too. At first glance, the idea of providing a comprehensive review of INS studies may seem a mission impossible because the current number of articles, papers, and other contributions in this field is nearing the 10,000 range (p. 224). Donald Case is not alone in the task of coming to grips with an increasing number of studies; similar problems have been faced by those writing INS-related chapters for the Annual Review of Information Science and Technology (ARIST). Case has solved the problem of "too many publications to be reviewed" by concentrating an the INS literature published during the last two decades. Secondly, studies an library use and information retrieval are discussed only to a limited extent. In addition, Case is highly selective as to studies focusing an the use of specific sources and channels such as WWW. These delineations are reasonable, even though they beg some questions. First, how should one draw the line between studies an information seeking and information retrieval? Case does not discuss this question in greater detail, although in recent years, the overlapping areas of information seeking and retrieval studies have been broadened, along with the growing importance of WWW in information seeking/retrieval. Secondly, how can one define the concept of information searching (or, more specifically, Internet or Web searching) in relation to information seeking and information retrieval? In the field of Web searching studies, there is an increasing number of contributions that are of direct relevance to information-seeking studies. Clearly, the advent of the Internet, particularly, the Web, has blurred the previous lines between INS and IR literature, making them less clear cut. The book consists of five main sections, and comprises 13 chapters. There is an Appendix serving the needs of an INS textbook (questions for discussion and application). The structure of the book is meticulously planned and, as a whole, it offers a sufficiently balanced contribution to theoretical, methodological, and empirical issues of INS. The title, Looking for Information: A Survey of Research an Information Seeking, Needs, and Behavior aptly describes the main substance of the book. . . . It is easy to agree with Case about the significance of the problem of specialization and fragmentation. This problem seems to be concomitant with the broadening field of INS research. In itself, Case's book can be interpreted as a struggle against this fragmentation. His book suggests that this struggle is not hopeless and that it is still possible to draw an overall picture of the evolving research field. The major pieces of the puzzle were found and the book will provide a useful overview of INS studies for many years."
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Einsporn, N.: Fachinformationen im WWW (2006)
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- Abstract
- Mittels professioneller Suchtechniken lässt sich die Recherche im WWW wesentlich schneller und zuverlässiger gestalten. Selbst eine universelle Suchmaschine, wie Google, erlaubt mittels spezieller Suchfunktionen qualifizierte Recherchen über den Freitext hinaus. Von besonderer Bedeutung sind hier die Selektion nach Domainnamen und die Einbeziehung der URL. In Kombination mit dem Verständnis der Ranking-Techniken, z. B. der Prioritäten der im HTML-Quelltext verankerten inhaltlichen Meta-Informationen (Title-Tag, Meta-Tags Keywords, Description) gegenüber dem Standardverfahren (Google PageRank) lässt sich die Recherche auf professionelle Informationsangebote ausrichten. Eine weitere Qualifizierung lässt sich durch geschickten Einsatz der Phrasensuche erreichen. In jedem Fall setzt eine erfolgreiche Recherche, auch bei scheinbar einfachen Benennungen und Zusammenhängen eine intellektuelle Recherchevorbereitung voraus - bei der zunächst das Thema strukturiert und dann eine Vorstellung über die möglichen Zusammenhänge entwickelt wird, in der die Zielinformation im WWW zu finden sein könnte. Soweit die Möglichkeit besteht, sollte bei anspruchsvollen technischwissenschaftlichen Themen der WWW-Suche eine Recherche in professionellen Literaturdatenbanken vorausgehen. Diese haben den Vorzug, dass eine transparente und sorgfältig selektierte Quellenbasis vorliegt und durch Suche mit kontrolliertem Wortschatz die typischen Unschärfen einer Freitextrecherche (unerwünschte Zusammenhänge, Synonyme, Homonyme, Schreibvarianten usw.) umgangen werden können. Die FIZ-Technik-Inform GmbH bietet kostenpflichtige Weiterbildungsveranstaltungen auch zur WWW-Recherche an.
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Morville, P.: Ambient findability : what we find changes who we become (2005)
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- Footnote
- Rez. in: nfd - Information Wissenschaft und Praxis 57(2006) H.3, S.177-178 (D. Lewandowski): "Wohl unbestritten ist, dass die Suche in Informationsbeständen eine immer größere Bedeutung erhält. Wir suchen nicht nur noch explizit, indem wir ein Informationssystem anwählen und dort eine Suche absetzen, sondern verwenden Suchfunktionen innerhalb von Programmen, auf Websites, innerhalb des Betriebssystems unseres Computers oder sogar ziemlich unbewusst, indem wir Informationen maßgeschneidert aufgrund einer einmal hinterlegten Suche oder eines automatisch erstellten Suchprofils erhalten. Man kann also in der Tat davon sprechen, dass wir von der Suche umgeben werden. Das ist mit dem Konzept der "Ambient Findability" gemeint. Angelehnt ist diese Bezeichnung an den Begriff der "Ambient Music" (in den 70er Jahren durch Brian Eno geprägt), die den Hörer umgibt und von ihm oft gar nicht aktiv wahrgenommen wird. Um eine Vorstellung von dieser Musik zu bekommen, eignet sich vielleicht am besten der Titel einer Platte eben von Brian Eno: "Music for Airports". Peter Morville, bekannt als Co-Autor des empfehlenswerten Buchs "Information Architecture for the World Wide Web"', hat sich nun mit der Veränderung der Suche auseinandergesetzt. Sein Buch bedient sich in ganz unterschiedlichen Disziplinen, um die Prozesse des Suchens, Stöberns und Findens aufzuzeigen. So finden sich Betrachtungen über die Orientierung des Menschen in unbekannten Umgebungen, über die Interaktion mit Informationssystemen, über das soziale Verhalten der Web-Nutzer (Stichworte: Content-Tagging, Folksonomies, Social Networking) und über technische Veränderungen durch die Verfügbarkeit von Informationssystemen in allen Lebenskontexten, vor allem auch über mobile Endgeräte. Das Buch ist in sieben Kapitel gegliedert. Das erste, "Lost and Found" betitelt, bietet auf wenigen Seiten die Definitionen der zentralen Begriffe ambient und findability, erläutert kurz das Konzept der Information Literacy und zeigt, dass die bessere Auffindbarkeit von Informationen nicht nur ein schöner Zusatznutzen ist, sondern sich für Unternehmen deutlich auszahlt.
Das zweite Kapitel ("A Brief History of Wayfinding") beschreibt, wie Menschen sich in Umgebungen zurechtfinden. Dies ist insofern interessant, als hier nicht erst bei Informationssystemen oder dem WWW begonnen wird, sondern allgemeine Erkenntnisse beispielsweise über die Orientierung in natürlichen Umgebungen präsentiert werden. Viele typische Verhaltensweisen der Nutzer von Informationssystemen können so erklärt werden. So interessant dieses Thema allerdings ist, wirkt das Kapitel leider doch nur wie eine Zusammenstellung von Informationen aus zweiter Hand. Offensichtlich ist, dass Morville nicht selbst an diesen Themen geforscht hat, sondern die Ergebnisse (wenn auch auf ansprechende Weise) zusammengeschrieben hat. Dieser Eindruck bestätigt sich auch in weiteren Kapiteln: Ein flüssig geschriebener Text, der es jedoch an einigen Stellen an Substanz fehlen lässt. Kapitel drei, "Information Interaction" beginnt mit einem Rückgriff auf Calvin Mooers zentrale Aussage aus dem Jahre 1959: "An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it." In der Tat sollte man sich dies bei der Erstellung von Informationssystemen immer vergegenwärtigen; die Reihe der Systeme, die gerade an dieser Hürde gescheitert sind, ist lang. Das weitere Kapitel führt in einige zentrale Konzepte der Informationswissenschaft (Definition des Begriffs Information, Erläuterung des Information Retrieval, Wissensrepräsentation, Information Seeking Behaviour) ein, allerdings ohne jeden Anspruch auf Vollständigkeit. Es wirkt vielmehr so, dass der Autor sich die gerade für sein Anliegen passenden Konzepte auswählt und konkurrierende Ansätze beiseite lässt. Nur ein Beispiel: Im Abschnitt "Information Interaction" wird relativ ausführlich das Konzept des Berrypicking nach Marcia J. Bates präsentiert, allerdings wird es geradezu als exklusiv verkauft, was es natürlich bei weitem nicht ist. Natürlich kann es nicht Aufgabe dieses Buchs sein, einen vollständigen Überblick über alle Theorien des menschlichen Suchverhaltens zu geben (dies ist an anderer Stelle vorbildlich geleistet worden'), aber doch wenigstens der Hinweis auf einige zentrale Ansätze wäre angebracht gewesen. Spätestens in diesem Kapitel wird klar, dass das Buch sich definitiv nicht an Informationswissenschaftler wendet, die auf der einen Seite mit den grundlegenden Themen vertraut sein dürften, andererseits ein wenig mehr Tiefgang erwarten würden. Also stellt sich die Frage - und diese ist zentral für die Bewertung des gesamten Werks.
-
Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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- Date
- 10. 4.2005 14:52:22
-
Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
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Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002)
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- Date
- 2. 7.2005 12:22:50
-
Crestani, F.; Du, H.: Written versus spoken queries : a qualitative and quantitative comparative analysis (2006)
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- Date
- 5. 6.2006 11:22:23
-
Xu, Y.: ¬The dynamics of interactive information retrieval behavior : part I: an activity theory perspective (2007)
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- Date
- 27. 5.2007 13:55:22
-
Lee, S.-S.; Theng, Y.-L.; Goh, D.H.-L.: Creative information seeking : part II: empirical verification (2007)
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- Date
- 23.12.2007 12:22:16
-
Stefl-Mabry, J.: ¬The reality of media preferences : do professional groups vary in awareness? (2005)
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- Abstract
- This study is based an earlier research by the author that employed social judgment analysis (SJA; J. SteflMabry, 2001, 2003) to identify the information judgment preferences held by professional groups. This study explores the extent to which individuals, professional groups, and subgroups are self-aware of their judgment profiles. Three specialized groups of professionals-law enforcement, medicine, and education-were chosen to determine if preference profiles cluster around professions or around demographic and other background variables. As the proliferation of data continues to increase, the need to understand users' media preference and selection decisions is of tremendous value to every industry, governmental agency, and institution of learning. In 1966, H. Menzel first raised concern about the reliability of users' to self-assess, and scientists continue to explore the issue of competency in human judgment. To understand the reliability of users' self-assessment regarding media preferences, this study examines the extent to which individuals and groups are self-aware of the empirical judgment profiles they employ in evaluating information source scenarios. This investigation explores the congruence of three groups of professionals' self-reported media preferences as compared to their empirical judgment values, as defined by social judgment analysis.
-
Pomerantz, J.: ¬A linguistic analysis of question taxonomies (2005)
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-
Heinström, J.: Broad exploration or precise specificity : two basic information seeking patterns among students (2006)
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-
Vakkari, P.; Pennanen, M.; Serola, S.: Changes of search terms and tactics while writing a research proposal : a longitudinal case study (2003)
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- Abstract
- The study analyses how students' growing understanding of the topic and search experience were related to their choice of search tactics and terms while preparing a research proposal for a small empirical study. In addition to that, the findings of the study are used to test Vakkari's (2001) theory of task-based IR. The research subjects were 22 students of psychology attending a seminar for preparing the proposal. They made a search for their task in PsychINFO database at the beginning and end of the seminar. Data were collected in several ways. A pre- and post-search interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded as were the transaction logs. The results show that search experience was slightly related to the change of facets. Although the students' vocabulary of the topic grew generating an increased use of specific terms between the sessions, their use of search tactics and operators remained fairly constant. There was no correlation between the terms and tactics used and the total number of useful references found. By comparing these results with the findings of relevant earlier studies the conclusion was drawn that domain knowledge has an impact on searching assuming that users have a sufficient command of the system used. This implies that the tested theory of task-based IR is valid on condition that the searchers are experienced. It is suggested that the theory should be enriched by including search experience in its scope.
-
Mansourian, Y.: Contextual elements and conceptual components of information visibility on the web (2008)
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- Date
- 1. 1.2009 10:22:40
-
Lin, S.-j.: Internetworking of factors affecting successive searches over multiple episodes (2005)
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