-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
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Umlauf, K.: Verbraucherberatung in der Stadtbibliothek Ludwigsburg (1989)
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- D
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Schmidmaier, D.: Transition from school to technological university-what assistance may be offered by a librarian : experiences in the GDR (1989)
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Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987)
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