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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Abstract
- Reports a survey of all academic members of the Association of Research Libraries in the 4th quarter of 1997 which examined how academic libraries incorporate electronic information sources into their reference activities and the effects on libraries services. There was a response rate of 68 per cent, Compares results surveys carried out in 1991 and 1994. The survey covered: numbers of computers access options (intermediary, end user online, CD-ROM locally loaded databases or those accessible through the library catalogue and the Internet. There is a trend away from print resources, particularly indexing and abstracting materials, and away from CD-ROM LANs and local loading of databases towards remote online resources
- Source
- Online. 22(1998) no.4, S.22-28
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Tenopir, C.: Reference services from RLG (1995)
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- Abstract
- Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
- Date
- 25.11.1995 19:22:01
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- a
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Tenopir, C.: Integrating electronic reference (1995)
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- Abstract
- Reports on a survey of ARL (Ass. of Research Libraries) members in the USA in 1994, which sought to find out the electronic reference services that are offered by these libraries and how the services affect reference staff, the expectations of users, and user instruction. The services covered include CD-ROM, intermediary online searching, end user online (e.g. FirstSearch), tape loaded databases and user access to the Internet, including electronic mail facilities. Highlights the additional workload the provision of these services involves, and the sometimes unrealistic expectations of users especially with regard to Internet resources
- Date
- 25.11.1995 19:22:01
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- a
-
Tenopir, C.; Neufang, R.: Electronic reference options : how they stack up in research libraries (1992)
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- Abstract
- Report of a survey 96 (out of 119) US and Canadian member libraries of the Association of Research Libraries (ARL) to determine their use of on-line and CD-ROM data bases, including OPACs. 4 catalogues were identified: on-line mediated searching (97%); CD-ROMs (96%); end-user on-line searching (45%); and locally mounted magnetic tapes (37,5%). The latter option is expected to be the most widely used option in the new future. Although CD-ROM caused some migration from on-line, most migration was from printed sources to CD-ROM. Tables show: on-line hosts most used for intermediary on-line searching; on-line data bases most after searched by intermediaries; end user on-line systems offered by most libraries; the 20 most popular CD-ROM data bases; and the 8 magnetic tape data bases accessible on OPACs
- Source
- Online. 16(1992) no.2, S.22-28
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Allard, S.; Levine, K.J.; Tenopir, C.: Design engineers and technical professionals at work : observing information usage in the workplace (2009)
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- Abstract
- This exploratory study examines how design engineers and technical professionals (hereafter referred to as engineers) in innovative high-tech firms in the United States and India use information in their daily work activities including research, development, and management. The researchers used naturalistic observation to conduct a series of daylong workplace observations with 103 engineers engaged in product design and testing in four U.S.- and two India-based firms. A key finding is that engineers spend about one fourth of their day engaged in some type of information event, which was somewhat lower than the percentage identified in previous research. The explanation may be rooted in the significant change in the information environment and corporate expectations in the last 15 years, which is the time of the original study. Searching technology has improved, making searching less time consuming, and engineers are choosing the Internet as a primary source even though information may not be as focused, as timely, or as authoritative. The study extends our understanding of the engineering workplace, and the information environment in the workplace, and provides information useful for improving methods for accessing and using information, which could ultimately lead to better job performance, facilitate innovation, and encourage economic growth.
- Date
- 22. 3.2009 12:43:37
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- a
-
Lundeen, G.; Tenopir, C.: Text retrieval software for microcomputers and beyond : an overview and a review of four packages (1992)
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Tenopir, C.: Choices for electronic reference (1993)
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- Abstract
- Gives a brief account of the various kinds of reference sources available to libraries, from remote online sources to locally mountes databases to printed reference works. Also provides a short historical account of electronic reference sources. Sees a role for each medium in the library and gives broad guidelines for choosing to provide a variety of these media
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Tenopir, C.: Full text database retrieval performance (1985)
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Tenopir, C.: Target, Freestyle, WIN ... : searching takes a new look (1994)
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Tenopir, C.: Electronic reference options : tracking the changes (1995)
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- Abstract
- Reports the results of a 1994 survey of the academic library memebers of the Association of Research Libraries, USA, to discover what types of electronic reference services they offer and how these services affect reference librarians' jobs and user and staff training. This survey was a follow up to an earlier survey in 1991
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- a
-
Wang, P.; Hawk, W.B.; Tenopir, C.: Users' interaction with World Wide Web resources : an exploratory study using a holistic approach (2000)
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Tenopir, C.: Full text databases (1984)
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Tenopir, C.: ¬The user-system interface (1989)
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Tenopir, C.: Searching by controlled vocabulary or free text (1987)
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Tenopir, C.: Evaluation criteria for online, CD-ROM (1992)
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Tenopir, C.; Neufang, R.: ¬The impact of electronic reference on reference librarians (1992)
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Tenopir, C.: Human or automated, indexing is important (1999)
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Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Dobrowolski, T.; Tenopir, C.: Viewing and reading behaviour in a virtual environment : the full-text download and what can be read into it (2008)
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- Abstract
- Purpose - This article aims to focus on usage data in respect to full-text downloads of journal articles, which is considered an important usage (satisfaction) metric by librarians and publishers. The purpose is to evaluate the evidence regarding full-text viewing by pooling together data on the full-text viewing of tens of thousands of users studied as part of a number of investigations of e-journal databases conducted during the Virtual Scholar research programme. Design/methodology/approach - The paper reviews the web logs of a number of electronic journal libraries including OhioLINK and ScienceDirect using Deep Log Analysis, which is a more sophisticated form of transactional log analysis. The frequency, characteristics and diversity of full-text viewing are examined. The article also features an investigation into the time spent online viewing full-text articles in order to get a clearer understanding of the significance of full-text viewing, especially in regard to reading. Findings - The main findings are that there is a great deal of variety amongst scholars in their full-text viewing habits and that a large proportion of views are very cursory in nature, although there is survey evidence to suggest that reading goes on offline. Originality/value - This is the first time that full-text viewing evidence is studied on such a large scale.
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Tenopir, C.; King, D.W.; Boyce, P.; Grayson, M.; Paulson, K.-L.: Relying an electronic journals : reading patterns of astronomers (2005)
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- Abstract
- Surveys of the members of the American Astronomical Society identify how astronomers use journals and what features and formats they prefer. While every work field is distinct, the patterns of use by astronomers may provide a glimpse of what to expect of journal patterns and use by other scientists. Astronomers, like other scientists, continue to invest a large amount of their time in reading articles and place a high level of importance an journal articles. They use a wide variety of formats and means to get access to materials that are essential to their work in teaching, service, and research. They select access means that are convenient-whether those means be print, electronic, or both. The availability of a mature electronic journals system from their primary professional society has surely influenced their early adoption of e-journals.
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Nicholas, D.; Huntington, P.; Jamali, H.R.; Tenopir, C.: What deep log analysis tells us about the impact of big deals : case study OhioLINK (2006)
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- Abstract
- Purpose - This article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project funded by the US Institute of Museum and Library Services. OhioLINK, the original "big deal", provides a single digital platform of nearly 6,000 full-text journal for more than 600,000 people in the state of Ohio. The purpose of the paper is not only to present findings from the deep log analysis of journal usage on OhioLINK, but, arguably more importantly, to try test a new method of analysing online information user behaviour - deep log analysis. Design/methodology/approach - The raw server logs were obtained for the period June 2004 to December 2004. For this exploratory study one month (October) of the on-campus usage logs and seven months of the off-campus transaction logs were analysed. Findings - During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. The paper presents a number of usage analyses including: number of journals used, titles of journals used, use over time, a returnee analysis and a special analysis of subject, date and method of access. Practical implications - The research findings help libraries evaluate the efficiency of big deal and one-stop shopping for scholarly journals and also investigate their users' information seeking behaviours. Originality/value - The research is a part of efforts to test the applications of a new methodology, deep log analysis, for use and user studies. It also represents the most substantial independent analysis of, possibly, the most important and significant of the journal big deals ever conducted.
- Type
- a
