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Conflicts in reference services (1985)
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- Editor
- Katz, B. u. R.A. Fraley
-
Lowenthal, R.A.: Preliminary indications of the relationship between reference morale and performance (1990)
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Reference services : administration and management (1982)
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- Katz, B. u. R.A. Fraley
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Library instruction and reference services (1984)
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- Katz, B. u. R.A. Fraley
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Personnel issues in reference services (1986)
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- Katz, B. u. R.A. Fraley
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Evaluation of reference services (1982)
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- Katz, B. u. R.A. Fraley
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Finance, budget, and management for reference services (1989)
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- Fraley, R.A. u. B. Katz
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International aspects of reference and information services (1987)
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- Katz, B. u. R.A. Fraley
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Ethics and reference services (1982)
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Reference services for children and young adults (1983)
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- Katz, B. u. R.A. Fraley
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Video to online : reference services in the new technology (1983)
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Enyart, M.G.; Smith, R.A.: Reference services : more than information chauffeuring (1996)
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Pagell, R.A.: ¬The virtual reference librarian : using desktop videoconferencing for distance reference (1996)
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Palmquist, R.A.; Kim, K.-S.: Modeling the users of information systems : some theories and methods (1998)
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22