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Conflicts in reference services (1985)
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- Katz, B. u. R.A. Fraley
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Reference services : administration and management (1982)
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- Katz, B. u. R.A. Fraley
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Library instruction and reference services (1984)
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Personnel issues in reference services (1986)
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Evaluation of reference services (1982)
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Finance, budget, and management for reference services (1989)
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International aspects of reference and information services (1987)
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Ethics and reference services (1982)
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Reference services for children and young adults (1983)
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Video to online : reference services in the new technology (1983)
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
