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Metz, A.: Community service : a bibliography (1996)
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- 17.10.1996 14:22:33
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Online. 18(1994) no.6, S.8-9
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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- Abstract
- First published in 1993, this book presents a new process approach to library and information services.
- Date
- 25.11.2005 18:58:22
- Pages
- 264 S
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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- Date
- 31.12.1998 22:14:52
- Footnote
- Rez. in: Reference and unser services quarterly 37(1997) no.2, S.238 (L.L. Reed)
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- 128 S
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Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994)
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- Source
- Bertelsmann Briefe. 1994, H.131, S.22-25
- Type
- a
-
Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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- Pages
- S.815-836
- Source
- Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
- Type
- a
-
Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Source
- Reference librarian. 1994, no.47, S.22-36
- Type
- a
-
Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996)
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- Date
- 21. 9.1996 16:03:22
- Source
- Bibliotheksdienst. 30(1996) H.8/9, S.1452-1459
- Type
- a
-
Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002)
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- Date
- 21. 2.2003 14:18:22
- Source
- ProLibris. 7(2002) H.4, S.216-217
- Type
- a
-
Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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- Abstract
- Describes an experiment that examined the relationship between successful searching of CD-ROM databases by undergraduate students and various types of instruction provided by the library staff. The findings indicate that the only level of instruction that resulted in a significant difference was a live demonstration of searches.
- Date
- 21. 3.2008 13:22:03
- Source
- Laserdisk professional. 3(1990) no.1, S.14-17
- Type
- a
-
Malan, C.: Personal strategies in reference work (1992)
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- Abstract
- Most of the skills required in reference work can be learnt or developed over a period of time. Examines the following: skills and knowledge pertaining to stock, reference tools and the communities served in South Africa; and interpersonal skiills in traditional reference work and in a computerized library
- Source
- Cape librarian. 36(1992) no.10, S.22-23
- Type
- a
-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Abstract
- Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.
- Source
- Maktaba. 11(1989), no.1, S.19-22
- Type
- a
-
Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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- Abstract
- Presents and discusses some findings from a dissertation research project aimed at investigating the interaction between students' information seeking and use and the learning outcomes of an assignment
- Date
- 22. 5.1999 18:43:51
- Source
- Scandinavian public library quarterly. 31(1998) no.3, S.28-31
- Type
- a
