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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Fligge, J.: ¬Die Bibliotheken, Mittler im technischen Wandel (1985)
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Fielitz, J.: Zur Geschichte des Auskunftsdienstes an wissenschaftlichen Bibliotheken in Deutschland (1982)
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Rice, J.: ¬The golden age of reference service : is it really over? (1986)
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Woods, L.B.; Walker, J.: Automation of community and referral services (1989)
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Mayerhöfer, J.: Informations- und Wissensvermittlung in Bibliotheken (1983)
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Rettig, J.: ¬The crisis in academic reference work (1986)
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Robinson, J.: Education and training for computer based reference services : a case study (1980)
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Bourne, C.P.; Robinson, J.: Education and training for computer based reference services : review of training efforts to date (1980)
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Thun, H.-P.: Workshop 'Information services for industry' (1989)
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- Bibliotheksdienst. 23(1989) H.6, S.711-716
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Lewe, B.: Auskunftsdienst in Öffentlichen Bibliotheken (1984)
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Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Series
- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Samulowitz, H.: Informationelle Erwartungshaltung und Informationsangebote (1986)
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- Source
- Deutscher Dokumentartag 1986, Freiburg, 8.-10.10.1986: Bedarfsorientierte Fachinformation: Methoden und Techniken am Arbeitsplatz. Bearb.: H. Strohl-Goebel
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Eitel, H.: Einsatzmöglichkeiten von Informationsdatenbanken im Auskunftsbereich einer Großstadtbibliothek (1987)
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Biener, M.E.: Community information service als Dienstleistung der Öffentlichen Bibliotheken in England (1988)
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- BuB. 40(1988) H.9, S.730-737
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Capurro, R.: Öffentliche Bibliotheken in der Informationsgesellschaft (1988)
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- BuB. 40(1988) H.2, S.140-146
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Rasche, M.: Zwei Jahre Informationsbroschürendienst : ein Angebot und seine Annahme (1989)
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- BuB. 41(1989) H.4, S.346-351
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Barteldrees, H.: Lehrbücher für den Informationsdienst : ein Vergleich von 'Davison', 'Katz' (4. Aufl.) und 'Lehrbriefe für den Auskunftsdienst' (1986)
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