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Boucher, V.: Nonverbal communication and the library reference interview (1976)
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Henning, W.: ¬Der Auskunftsprozeß : Kurzfassung (1978)
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Wendling, W.: ¬Die stumme Information allein genügt nicht : die Bedeutung der Auskunft und Beratung im Kommunikationsdienst (1971)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
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Heinrich, G.; Thauer, W.: Bibliographie und Auskunftsdienst als Lehrfach : 2 Vorträge (1975)
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