-
Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
-
Ford, N.: Introduction to information behaviour (2015)
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- Date
- 22. 1.2017 16:45:48
-
Stanley, D.; Lyandres, N.: ¬The electronic revolution and the evolving role of the academic reference librarian (1998)
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- Date
- 22. 5.1999 18:27:09
-
Fjällbrant, N.: EDUCATE: a networked user education project in Europe (1996)
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- Source
- IFLA journal. 22(1996) no.1, S.31-34
-
Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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- Date
- 10. 4.2005 14:52:22
-
White, M.D.: Questions in reference interviews (1998)
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- Abstract
- This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
- Date
- 2.12.2005 14:48:22
-
Penhale, S.J.; Taylor, N.: Integrating end-user searching into a bibliographic instruction program (1986)
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-
Birch, N.; Marchant, M.P.; Smith, N.M.: Perceived role conflict, role ambiguity, and reference librarian burnout in public libraries (1986)
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Au, K.-N.; Tipton, R.L.: Webpages as courseware : bibliographic instruction on the Internet (1997)
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-
Caidi, N.; Allard, D.; Quirke, L.: Information practices of information (2010)
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-
Kantor, B.; Boros, E.; Melamed, B.; Menkov, V: ¬The information quest : a dynamic model of user's information needs (1999)
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- Abstract
- In networked information environments, using server-browser architectures, nearly all information finding episodes become extended interactions between the user and the system. In this setting the system needs some way to "understand" what the user is seeking, as this goal adapts and is modified during a session or a series of sessions. We describe a formal model, in which the model of the user's quest is represented as a generalized abstract "response function" representing the user's response to the information delivered by the system. Representing this response as u(n) = Q(S(n - 1)) shows that the user's utterance u(n) at a time step n is determined according to the user's "response function" Q by the materials S(n - 1) that had been presented up through the previous time step n - 1. The entire history of materials presented thus plays a role in determining the user's response, providing a very rich probe into the precise nature of the user's information quest, here represented by the rule Q. We show how this gives rise naturally to a new model for assimilating relevance feedback information, and to the concept of itineraries in the information network. Finally the concept of an information quest Q, provides a natural framework for considering the time dependence of information about the user's needs, and for various models of information aging. The use and effectiveness of this concept are illustrated with data collected in the Ant World Project at Rutgers
-
Abell, A.; Oxbrow, N.: Competing with knowledge : the information professionals in the knowledge management age (2001)
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Pluye, P.; Grad, R.; Repchinsky, C.; Jovaisas, B.; Johnson-Lafleur, J.; Carrier, M.-E.; Granikov, V.; Farrell, B.; Rodriguez, C.; Bartlett, G.; Loiselle, C.; Légaré, F.: Four levels of outcomes of information-seeking : a mixed methods study in primary health care (2013)
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- Abstract
- Primary health care practitioners routinely search for information within electronic knowledge resources. We proposed four levels of outcomes of information-seeking: situational relevance, cognitive impact, information use, and patient health outcomes. Our objective was to produce clinical vignettes for describing and testing these levels. We conducted a mixed methods study combining a quantitative longitudinal study and a qualitative multiple case study. Participants were 10 nurses, 10 medical residents, and 10 pharmacists. They had access to an online resource, and did 793 searches for treatment recommendations. Using the Information Assessment Method (IAM), participants rated their searches for each of the four levels. Rated searches were examined in interviews guided by log reports and a think-aloud protocol. Cases were defined as clearly described searches where clinical information was used for a specific patient. For each case, interviewees described the four levels of outcomes. Quantitative and qualitative data were merged into clinical vignettes. We produced 130 clinical vignettes. Specifically, 46 vignettes (35.4%) corresponded to clinical situations where information use was associated with one or more than one type of positive patient health outcome: increased patient knowledge (n = 28), avoidance of unnecessary or inappropriate intervention (n = 25), prevention of disease or health deterioration (n = 9), health improvement (n = 6), and increased patient satisfaction (n = 3). Results suggested information use was associated with perceived benefits for patients. This may encourage clinicians to search for information more often when they feel the need. Results supported the four proposed levels of outcomes, which can be transferable to other information-seeking contexts.
-
Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
-
Desmarais, N.: Never at a loss for words (1994)
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-
Humphreys, N.: Putting our heads together : reference librarians and indexers (1996)
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-
International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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- Date
- 25. 3.2003 13:22:23
-
Williams, D.; Coles, L.: Evidence-based practice in teaching : an information perspective (2007)
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- Abstract
- Purpose - The purpose of this research is to explore UK teachers' use of research-based information, with a particular focus on issues relating to access to information in schools, information literacy, and the role of the school librarian and school library services. Design/methodology/approach - The study adopts a mixed methodology. In-depth qualitative data gathered through vignette interviews (n=28), group exercises (four groups of between three and five teachers) and a discussion forum were supplemented by quantitative data gathered through surveys of teachers (n=312), head teachers (n=78), school librarians (n=78) and school library services (n=26). Findings - Teachers' professional use of research information reflects a preference for predigested information and informal sources. Although professional bodies and government departments promote the use of research by teachers and provide a range of customised web sites for information, lack of ready local access to information and lack of time were cited as major barriers to the use of research information. Teachers also revealed uncertainties and lack of confidence in their own ability to find and evaluate such information. The findings suggest scope for more targeted provision by school librarians of both information and skills to support the professional development of teachers. However, this raises issues of priorities and resources, and needs to be seen in the context of a wider change in ethos supported by senior management. The study also raises questions about teachers' own experiences and approaches to the use of information in professional learning, and how this might impact on the provision of support for their pupils and the potential for collaborative working between librarians and teachers. Research limitations/implications - The qualitative aspects of the study provided a rich source of data from teachers with varying levels of experience and involvement with the use of research information. However, a low response to the teacher questionnaire survey (10.9 per cent, overall, 312 teachers) resulted in a bias towards more research-oriented teachers in that particular data set. While the data from research-oriented teachers do appear to triangulate, it is difficult to generalise to other teachers. Therefore teacher survey data have been treated with some caution and drawn on only to aid further understanding of the issues raised in interviews and group exercises. Originality/value - In focusing attention on teachers' information behaviour and information literacy, this paper provides a new perspective on the issues affecting the lack of uptake of research evidence within the teaching profession, contributes to the literature on information behaviour and information literacy in professional contexts, and contributes to the understanding of factors which may have a bearing on the development of student information literacy in schools.
