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Nagl, M.: ¬Die Bibliothek als kulturelles Dienstleistungszentrum (1988)
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Lokale Auskunftsstellen : Typologie (1988)
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Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
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Umstätter, W.; Rehm, M.: Einführung in die Literaturdokumentation und Informationsvermittlung : Medizin - Biologie, Chemie - Physik (1981)
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Höfer, O.: Auskunftsdienst in wissenschaftlichen Universalbibliotheken (1982)
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Eitel, H.: Einsatzmöglichkeiten von Informationsdatenbanken im Auskunftsbereich einer Großstadtbibliothek (1987)
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Rasche, M.: Zwei Jahre Informationsbroschürendienst : ein Angebot und seine Annahme (1989)
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Reddel, S.: Darstellung britischer Bibliotheksdienste (1988)
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Preuss, V.: Benutzerorientierte Informationsberatung (1984)
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Balducci, M.: Lehrbücher für den Informationsdienst : ein Vergleich von 'Davison', 'Katz' (4. Aufl.) und 'Lehrbriefe für den Auskunftsdienst' (1986)
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Grüner, M.: Markt und Staat in der Fachinformation : welche Rolle werden sie in Zukunft spielen? (1985)
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