-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Abstract
- Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.
- Source
- Maktaba. 11(1989), no.1, S.19-22
- Type
- a
-
Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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- Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
- Type
- a
-
Rowley, J.: ¬The changing face of current awareness services (1998)
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- Abstract
- Presents a state of the art review of current awareness services in 1997 noting: the components of typical current awareness services; the range and types of databases that may be scanned during searches; and the role of feedback and document delivery mechanisms. Includes a checklist of criteria which may be used to evaluate current awreness services, including: database coverage; timeliness and currency; cost; and mechansims for creating and maintaining user SDI profiles. Discusses the main types of current awareness services: contents page services; abstracting and indexing services; and integrated online products (such as Engineering Index's Engineering Village), including SDI. Considers the concept of currency and remarks on the tendency for current awareness services to be products of a producer led rather than a user led culture
- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
- Type
- a
-
Kaplowitz, J.; Contini, J.: Computer-assisted instruction : is it an option for bibliographic instruction in large undergraduate survey classes? (1998)
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- Abstract
- Describes how librarians at the Louise M. Darling Biomedical Library, California University Los Angeles (UCLA), developed a library user training programme, based on computer assisted instruction, for the 800 to 900 undergraduate biology students per year who enrol in the department's basic, compulsory, introductory course. Compares the effectiveness of computer assisted instruction with the lecture method, using a range of techniques, including a follow up survey. Concludes that computer assisted instruction in combination with the laboratory manual is an effective and user friendly way of offering user training
- Date
- 13. 7.1998 22:01:14
- Type
- a
-
Kelly, J.; Robbins, K.: Changing roles for reference librarian (1996)
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- Abstract
- Asserts that although the library landscape may shift a great deal, reference librarians will still be in the business of negotiating with users and helping them find what they need. The electronic environment may cause a shift in the tools librarians use and the speed in which they change; it may also allow them to look more closely at their users' needs and deliver what they request more quickly and in a wider variety of forms
- Source
- Journal of library administration. 22(1996) nos.2/3, S.111-121
- Type
- a
-
Thomas, J.; Sottong, S.P.: Automating your ready-reference file (1994)
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- Abstract
- At California State University Long Beach Library, the bulit-in programming language of dBase 3 Plus, was used to create a menu-drive interface for an automated ready-reference file. An easy-to-use in-house database requiring no dBase experience eo access was created. The database and all necessary programs can be stored on one low density disc and readily be shared
- Source
- Reference services review. 22(1994) no.1, S.89-93
- Type
- a
-
Armour, J.; Cisler, S.: Community networks on the Internet (1994)
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- Abstract
- Community networks have existed since the 1970s when Community Memory in Berkeley, Californis, installed terminals in public places for people to read and post material of all sorts on a centralised time sharing system. Community Memory was the first known community access network. Several foundations and government agencies have funded community networks, known as freenets. Discusses the freenet movement; library involvement; the Apple Library of Tomorrow and the Morino Foundation conference on community networks and how to keep in touch with community network developments
- Source
- Library journal. 119(1994) no.11, S.22-24
- Type
- a
-
Bryson, J.: Managing information services : an integrated approach (1997)
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- Date
- 31.12.1998 22:01:11
-
Bertram, J.: Stand der unternehmensweiten Suche in österreichischen Großunternehmen (2013)
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- Abstract
- Dass eine erfolgreiche Suche nach im Unternehmen vorhandenen Informationen oftmals schwieriger zu bewerkstelligen ist als eine Suche im Internet, wird in der Privatwirtschaft zunehmend als Problem gesehen. Enterprise Search ist eine Strategie, diesem Problem zu begegnen. In einer Studie mit explorativem Charakter wurde der Frage nachgegangen, wie es um den Stand unternehmensweiten Suche in österreichischen Unternehmen bestellt ist. m Rahmen einer Onlinebefragung wurden dazu im März / April 2009 469 Unternehmen befragt. Es beteiligten sich 104 Unternehmen. Das entspricht einem Rücklauf von 22 %. Dieser Beitrag gibt Auskunft über Status quo der unternehmensweiten Informationsorganisation und -suche in Österreich und benennt unternehmens- bzw. personengebundene Faktoren, die darauf Einfluss haben. Im einzelnen werden Ergebnisse zu folgenden Aspekten präsentiert: Regelung der Informationsorganisation; Anreicherung unstrukturierter Informationen mit Metadaten; Probleme bei der Suche nach unternehmensinternen Informationen; täglicher Zeitaufwand für die Suche; vorhandene, wünschenswerte und benötigte Suchfunktionalitäten; Zufriedenheit mit der Suche und der Informationsorganisation Unternehmen.
- Date
- 22. 1.2016 19:00:02
- Location
- A
- Type
- a
-
DATEX-J: neuer Mehrwertdienst der Telekom (1993)
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- DATEX-J
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Bebbington, J.: Wirtschafts-Service im Informationsverbund : SINTO und die Sheffield City Libraries (1972)
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- Issue
- Übers. von J. Barrows.
- Type
- a
-
Deider, C.: Für welche Aufgaben und Zwecke kann Datex-J/Btx den Bibliotheken dienen? (1994)
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Leithold, F.-J.; Reifegerste, M.; Sühl-Strohmenger, W.: Vermittlung von Informations- und Medienkompetenz an der Universitätsbibliothek Freiburg im Breisgau : neue Entwicklungen (2005)
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- 22. 3.2008 13:30:54
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Metz, A.: Community service : a bibliography (1996)
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- 17.10.1996 14:22:33
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Friman, J.; Kangaspunta, J.; Leppäniemi, S.; Rasi, P.; Virrankoski, A.: Query performance analyser : a tool for teaching information retrieval skills through an educational game (2005)
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- Abstract
- The role of a modern librarian has become more and more demanding in the information age. One of the new challenges for the information specialists is what's usually called "the teaching librarian", meaning that the librarian or information specialist should be able to teach at least basic practical searching skills to the patrons in need for relevant information. Query Performance Analyser (QPA) is a tool for analysing and comparing the performance of individual queries. It has been developed in the department of information studies at the University of Tampere. It can be used in user training to demonstrate the characteristics of IR systems and different searching strategies. Usually users can't get any feedback about the effectiveness of their queries and therefore may have difficulties to perceive the actual fectiveness of a query formulated, or the effect changes between queries. QPA provides a instant visual feedback about the performance of a given query and gives the user a possibility to compare the effectiveness of multiple queries and the performance of different query formulation strategies. QPA is based on predefined search topics. They all contain a corpus of documents that are relevant to the given topic. The purpose of this paper is to give a brief insight to the infrastructure of QPA, the basic :Functionality of the QPA-based game, and to its implementation in IR education.
- Date
- 22. 7.2009 11:03:43
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- a
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Degligdisch, J.: ¬Der Kommunikationsprozeß im Auskunftsdienst (1976)
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Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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- Abstract
- Most information systems share a common assumption: information seeking is discrete. Such an assumption neither reflects real-life information seeking processes nor conforms to the perspective of phenomenology, "life is a journey constituted by continuous acquisition of knowledge." Thus, this study develops and validates a theoretical model that explains successive search experience for essentially the same information problem. The proposed model is called Multiple Information Seeking Episodes (MISE), which consists of four dimensions: problematic situation, information problem, information seeking process, episodes. Eight modes of multiple information seeking episodes are identified and specified with properties of the four dimensions of MISE. The results partially validate MISE by finding that the original MISE model is highly accurate, but less sufficient in characterizing successive searches; all factors in the MISE model are empirically confirmed, but new factors are identified as weIl. The revised MISE model is shifted from the user-centered to the interaction-centered perspective, taking into account factors of searcher, system, search activity, search context, information attainment, and information use activities.
- Date
- 10. 4.2005 14:52:22
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- a
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
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- a
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
-
Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- Date
- 26. 2.2008 19:22:51
- Footnote
- Rez. in: Assignation. 14(1997) no.2, S.24 (S. Vogel); Journal of librarianship and information science 30(1998) no.1, S.68 (J. Secker)
