-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Date
- 17. 7.1998 22:10:42
-
Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999)
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- Abstract
- This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
- Date
- 22. 3.2002 8:51:28
-
Levinson, R.: Expanding I&R services for older adults in public libraries : Senior Connections (1984-1995) (1996)
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- Abstract
- Reports on an innovative library based information and referral programme 'Senior Connections', from its inception at the Adelphi University School of Social Work in 1984 to its institutionalization in 1995 within the Nassau (County) Library System. Based on a partnership between librarians, social workers, and teams of trained older volunteers and student interns, Senior Connections proved to be both service and cost effective for services targeted to older adults in their local communities. Suggestions for the future include interagency collaborations, application of I&R technology, interdisciplinary associations and maximum involvement of older citizens in library I&R programmes
-
Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
-
Pettigrew, K.E.; Wilkinson, M.A.: Controlling the quality of community information : an analysis of the effects on dissemination of the differences between I&R agencies and community networks (1994)
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- Abstract
- The recent explosion of community networks, such as Freenets, across North America has prompted the information and referral community to question whether community networks are providing, in part, a duplicate service; what the implications of their growth might be in terms of service delivery to the public; and whether their expansion might threaten the security of support for I&R agencies. Examines an aspect of the nascent rivalry between community networks and I&R agencies: how they differ in their control mechanisms and consequent management of community information. Suggests ways the 2 types of organizations can work together to provide the public with accurate and comprehensive community information
-
Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
-
Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Source
- Reference librarian. 1994, no.47, S.22-36
-
Bryson, J.: Managing information services : an integrated approach (1997)
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- Date
- 31.12.1998 22:01:11
-
Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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- Date
- 31.12.1998 22:14:52
-
Basch, R.: May I help you? : Customer service beyond. (1990)
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-
Malan, C.: Personal strategies in reference work (1992)
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- Source
- Cape librarian. 36(1992) no.10, S.22-23
-
Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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- Date
- 21. 3.2008 13:22:03
-
Rader, H.B.: Library orientation and instruction - 1993 (1994)
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- Source
- Reference services review. 22(1994) no.4, S.81-
-
Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
-
¬The reference assessment manual (1995)
0.02
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- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
-
Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Source
- Emergency librarian. 25(1997) no.2, S.22
-
Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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- Date
- 22. 5.1999 18:43:51
-
Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- Date
- 26. 2.2008 19:22:51
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Rowley, J.: ¬The changing face of current awareness services (1998)
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- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
